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Neon CRM vs Novi AMS Comparison (2026)

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Neon CRM logo

Neon CRM

Novi AMS logo

Novi AMS

Overview

Neon CRM is built to help you increase your impact with a database focused on people, not transactions. Engage donors, plan events, manage memberships, and more.

Novi AMS is a cloud-based association management solution designed to help associations manage members, dues, events, accounting, & more. The only AMS approved by Intuit for the QuickBooks App Store, our 2-way, 24/7 sync saves 10 to 40 hours per week in admin time.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

829

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

620

5

4

3

2

1

335

219

40

17

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
75%
would recommend this app

4.9

131

5

4

3

2

1

117

14

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

“I most like the integration of fundraising, event management, volunteer management and email marketing all on the same platform.”
TC

Tiffany C.

Neon Development Associate

“Neon CRM is a multi-functional tool that helps our organization organize large amounts of data: donor contacts, event registrants, email subscribers, and more.”
DW

Danie W.

Communications Director

“We can seamlessly sync our data with other platforms such as Constant Contact and Double the Donation, as well as our NEON-based website and donation pages.”
ES

Edmund S.

Board Advisor

Pros

“It handles the core membership, website, events, e-commerce, communications, and financial workflows well without requiring a large IT staff to manage it.”
Verified reviewer profile picture

Alan D.

Executive Director

“For us, the seamless way Novi handles complex membership inheritance structures, accounting, event management, and data integrity/security are unparalleled.”
Verified reviewer profile picture

Chip T.

Executive Vice President

“The fact that they are open & transparent with their backlog and feature requests really gives us users a sense of security in knowing our voices are being heard, and our needs are being exceeded.”
Verified reviewer profile picture

Taylor T.

Director of Marketing and Membership

Cons

“These deficits span from the more strategic functionalities like built-in donor intelligence tools to help you assess capacity-to-give and accounting tools, to practical everyday functionality like an inability to add matched company gifts to existing constituent pledges or limitations with reports and forms.”
JM

Jordan M.

Marketing Manager

“We also wish we could (3) use the new events module, but we are "stuck" on the "legacy events" because it makes zero fiscal sense for us to switch to NeonPay (WAY more expensive than our current processor, even if without surcharging), but I feel like we are missing out on features and that Neon is trying to strong-arm or nickle-and-dime ($199 monthly 3rd-party processor fee) us into switching to NeonPay.”
LT

Linden T.

Executive Director

“One thing that has been a little challenging is when I am filling out a form and there is a drop down, sometimes there is nothing in the drop down, so I know I need to add things to the drop down, but I have to do some searching to find out where I can add those items.”
TM

Tom M.

Office Manager

Cons

“We have occasionally wanted to do something more creative with a page or member experience and found that the website tools don't offer quite as much freedom as we would like.”
Verified reviewer profile picture

Danielle B.

Sales and Member Relationship Manager

“At this point, it is difficult for me to imagine managing our association without Novi.”
Verified reviewer profile picture

Danielle B.

Sales and Member Relationship Manager

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features147
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Acknowledgments & Communications
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Auction Management
  • Automated Dues & Renewals
  • Automated Reports
  • Automation
  • Budgeting/Forecasting
  • CRM
  • CRM Integration
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Committee Management
  • Communication Management
  • Conferences/Conventions
  • Constituent Profiles
  • Contact Database
  • Contact Management
  • Content Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboards & Analytics
  • Data Entry
  • Data Import/Export
  • Direct Mail Tools
  • Discount Management
  • Document Management
  • Document Storage
  • Donation Pages
  • Donation Tracking
  • Donor Communications
  • Donor Management
  • Donor Profiles
  • Donor Prospecting
  • Dues Management
  • E-Document Storage
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Marketing & Automated Communications
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Management & Registration
  • Event Planning
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Forms Management
  • Fund Accounting
  • Fundraising
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Gift Tracking
  • Goal Setting/Tracking
  • Grant Management
  • Historical Trend Analysis
  • Integration With Accounting Tools
  • Interaction Tracking
  • Invoice Management
  • Job Board
  • Lead Management
  • Marketing ROI Analytics
  • Mass Messaging
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Membership Signup
  • Mobile Access
  • Mobile Application
  • Mobile Capabilities
  • Moves Management
  • Multi-Channel Communication
  • Newsletter Management
  • Online Donation Portal
  • Online Forms
  • Online Giving
  • Online Portal
  • Opportunity Listings
  • Payment Processing
  • Peer-to-peer Fundraising
  • Personalization
  • Pledge Management
  • Pledge Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Donations
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting
  • Reporting & Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales POS
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Marketing
  • Social Media Integration
  • Sponsorship Management
  • Summary Reports
  • Surveys & Feedback
  • Task Delegation
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Ticketing
  • Time Tracking
  • User Dashboard
  • Volunteer Management
  • Volunteer Profiles
  • Volunteer Tracking
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features61
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Acknowledgments & Communications
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Auction Management
  • Automated Dues & Renewals
  • Automated Reports
  • Automation
  • Budgeting/Forecasting
  • CRM
  • CRM Integration
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Committee Management
  • Communication Management
  • Conferences/Conventions
  • Constituent Profiles
  • Contact Database
  • Contact Management
  • Content Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboards & Analytics
  • Data Entry
  • Data Import/Export
  • Direct Mail Tools
  • Discount Management
  • Document Management
  • Document Storage
  • Donation Pages
  • Donation Tracking
  • Donor Communications
  • Donor Management
  • Donor Profiles
  • Donor Prospecting
  • Dues Management
  • E-Document Storage
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Marketing & Automated Communications
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Management & Registration
  • Event Planning
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Nonprofits
  • Forms Management
  • Fund Accounting
  • Fundraising
  • Fundraising Management
  • Gamification
  • Gift Matching Management
  • Gift Tracking
  • Goal Setting/Tracking
  • Grant Management
  • Historical Trend Analysis
  • Integration With Accounting Tools
  • Interaction Tracking
  • Invoice Management
  • Job Board
  • Lead Management
  • Marketing ROI Analytics
  • Mass Messaging
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Membership Signup
  • Mobile Access
  • Mobile Application
  • Mobile Capabilities
  • Moves Management
  • Multi-Channel Communication
  • Newsletter Management
  • Online Donation Portal
  • Online Forms
  • Online Giving
  • Online Portal
  • Opportunity Listings
  • Payment Processing
  • Peer-to-peer Fundraising
  • Personalization
  • Pledge Management
  • Pledge Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recurring Donations
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting
  • Reporting & Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Sales POS
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Social Marketing
  • Social Media Integration
  • Sponsorship Management
  • Summary Reports
  • Surveys & Feedback
  • Task Delegation
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Ticketing
  • Time Tracking
  • User Dashboard
  • Volunteer Management
  • Volunteer Profiles
  • Volunteer Tracking
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations15
  • Asana
  • Breezio
  • Cadmium
  • Chariot
  • ClickBid
  • Constant Contact
  • Cuseum
  • Cvent Event Management
  • Docebo
  • Double the Donation
  • Eventbrite
  • Feathr
  • Google Ads
  • Google Analytics 360
  • Google Maps
  • Higher Logic Thrive
  • Instagram
  • Intuit Mailchimp Email Marketing
  • LiveChat
  • Meta for Business
  • Microsoft Excel
  • Mobilize
  • OpenWater
  • QuickBooks Money
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SendGrid
  • Squarespace
  • Stripe Payments
  • TaxJar
  • TextBox
  • Tizra
  • Trello
  • Twitter/X
  • VolunteerLocal
  • Wistia
  • Zapier
  • eShow
  • Total integrations28
  • Asana
  • Breezio
  • Cadmium
  • Chariot
  • ClickBid
  • Constant Contact
  • Cuseum
  • Cvent Event Management
  • Docebo
  • Double the Donation
  • Eventbrite
  • Feathr
  • Google Ads
  • Google Analytics 360
  • Google Maps
  • Higher Logic Thrive
  • Instagram
  • Intuit Mailchimp Email Marketing
  • LiveChat
  • Meta for Business
  • Microsoft Excel
  • Mobilize
  • OpenWater
  • QuickBooks Money
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SendGrid
  • Squarespace
  • Stripe Payments
  • TaxJar
  • TextBox
  • Tizra
  • Trello
  • Twitter/X
  • VolunteerLocal
  • Wistia
  • Zapier
  • eShow