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Neon CRM vs WildApricot Comparison (2026)
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Good recommendations?
Neon CRM
4.3
(620)5
335
4
219
3
40
2
17
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
WildApricot
4.4
(558)5
341
4
162
3
28
2
13
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Neon CRM is built to help you increase your impact with a database focused on people, not transactions. Engage donors, plan events, manage memberships, and more.
WildApricot is an online membership solution for associations, non-profits, and clubs. Wild Apricot allows teams to automate all the administrative tasks that come with running an organization: membership management, event registration, online payments, emails, and the website.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
620
5
4
3
2
1
335
219
40
17
9
- Value for money
- Ease of use
- Features
- Customer support
75%
would recommend this app4.4
558
5
4
3
2
1
341
162
28
13
14
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this appPros
“I most like the integration of fundraising, event management, volunteer management and email marketing all on the same platform.”
TC
Tiffany C.
Neon Development Associate
“Neon CRM is a multi-functional tool that helps our organization organize large amounts of data: donor contacts, event registrants, email subscribers, and more.”
DW
Danie W.
Communications Director
“We can seamlessly sync our data with other platforms such as Constant Contact and Double the Donation, as well as our NEON-based website and donation pages.”
ES
Edmund S.
Board Advisor
Pros
“Some onboarding steps and administrative requirements could be simplified, and the pricing may feel steep for independent users who do not need capacity for 100 members right away. Despite those frustrations, the platform offers a solid range of features and seems particularly effective for organizations focused on events, memberships, and community engagement.”
TD
Tanya D.
Psychotherapist
“There are multiple ways to access support, including email, live chat, consultation calls, interactive guides, and online help articles.”
TD
Tanya D.
Psychotherapist
“The customization options, event tracking tools, and support system are major strengths.”
TD
Tanya D.
Psychotherapist
Cons
“These deficits span from the more strategic functionalities like built-in donor intelligence tools to help you assess capacity-to-give and accounting tools, to practical everyday functionality like an inability to add matched company gifts to existing constituent pledges or limitations with reports and forms.”
JM
Jordan M.
Marketing Manager
“We also wish we could (3) use the new events module, but we are "stuck" on the "legacy events" because it makes zero fiscal sense for us to switch to NeonPay (WAY more expensive than our current processor, even if without surcharging), but I feel like we are missing out on features and that Neon is trying to strong-arm or nickle-and-dime ($199 monthly 3rd-party processor fee) us into switching to NeonPay.”
LT
Linden T.
Executive Director
“One thing that has been a little challenging is when I am filling out a form and there is a drop down, sometimes there is nothing in the drop down, so I know I need to add things to the drop down, but I have to do some searching to find out where I can add those items.”
TM
Tom M.
Office Manager
Cons
“The apps feel much less modern and can be glitchy.”
TK
Tim K.
Draftsman
“Adding another administrator was frustrating for a one-person business.”
TD
Tanya D.
Psychotherapist
“The conversion to AUD was very, very painful for our car club.”
Calum R.
Editor
- Vendor responds to reviews
- Last review3 months ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features147
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Acknowledgments & Communications
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Alumni Management
- Application Management
- Assignment Management
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Tracking
- Auction Management
- Audience Engagement
- Automated Dues & Renewals
- Automated Reports
- Automation
- Barcode/Ticket Scanning
- Billing & Invoicing
- Budgeting/Forecasting
- CRM
- CRM Integration
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Client Portal
- Collaboration Tools
- Committee Management
- Communication Management
- Constituent Profiles
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Contribution Tracking
- Credit Card Processing
- Customer Database
- Customer Profiles
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboards & Analytics
- Data Entry
- Data Import/Export
- Data Visualization
- Direct Mail Tools
- Discount Management
- Discussions/Forums
- Document Management
- Document Storage
- Donation Management
- Donation Pages
- Donation Tracking
- Donor Communications
- Donor Management
- Donor Profiles
- Donor Prospecting
- Drag & Drop
- Dues Management
- E-Document Storage
- Electronic Payments
- Email Management
- Email Marketing
- Email Marketing & Automated Communications
- Email Reminders
- Email Templates
- Email Tracking
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Management & Registration
- Event Planning
- Event Registration
- Event Scheduling
- Event Ticketing
- Event Tracking
- File Management
- For Alumni Associations
- For Nonprofits
- For Religious Organizations
- Forms Management
- Fund Accounting
- Fundraising
- Fundraising Management
- Gamification
- Gift Matching Management
- Gift Tracking
- Goal Setting/Tracking
- Grant Management
- Guest List Management
- Historical Trend Analysis
- Integration With Accounting Tools
- Interaction Tracking
- Invoice Management
- Invoice Processing
- Job Board
- Lead Management
- List Management
- Marketing ROI Analytics
- Mass Messaging
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile App
- Mobile Application
- Mobile Capabilities
- Moves Management
- Multi-Channel Communication
- Newsletter Management
- Online Calendar
- Online Donation Portal
- Online Forms
- Online Giving
- Online Payments
- Online Portal
- Online Registration
- Opportunity Listings
- Payment Processing
- Peer-to-peer Fundraising
- Personalization
- Pledge Management
- Pledge Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Receipt Management
- Recurring Donations
- Recurring Giving
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting
- Reporting & Analytics
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- Sales POS
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Single Sign On
- Social Marketing
- Social Media Integration
- Subscription Plan Management
- Summary Reports
- Survey/Poll Management
- Surveys & Feedback
- Task Delegation
- Task Management
- Task Scheduling
- Text Editing
- Third-Party Integrations
- Ticketing
- Time Tracking
- Transaction History
- Usage Tracking/Analytics
- User Dashboard
- Visitor Registration
- Volunteer Management
- Volunteer Profiles
- Volunteer Tracking
- WYSIWYG Editor
- Wait List Management
- Web Forms
- Website Integration
- Website Management
- Workflow Management
- Total features112
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Acknowledgments & Communications
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Alumni Management
- Application Management
- Assignment Management
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Tracking
- Auction Management
- Audience Engagement
- Automated Dues & Renewals
- Automated Reports
- Automation
- Barcode/Ticket Scanning
- Billing & Invoicing
- Budgeting/Forecasting
- CRM
- CRM Integration
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Client Portal
- Collaboration Tools
- Committee Management
- Communication Management
- Constituent Profiles
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Contribution Tracking
- Credit Card Processing
- Customer Database
- Customer Profiles
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboards & Analytics
- Data Entry
- Data Import/Export
- Data Visualization
- Direct Mail Tools
- Discount Management
- Discussions/Forums
- Document Management
- Document Storage
- Donation Management
- Donation Pages
- Donation Tracking
- Donor Communications
- Donor Management
- Donor Profiles
- Donor Prospecting
- Drag & Drop
- Dues Management
- E-Document Storage
- Electronic Payments
- Email Management
- Email Marketing
- Email Marketing & Automated Communications
- Email Reminders
- Email Templates
- Email Tracking
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Management & Registration
- Event Planning
- Event Registration
- Event Scheduling
- Event Ticketing
- Event Tracking
- File Management
- For Alumni Associations
- For Nonprofits
- For Religious Organizations
- Forms Management
- Fund Accounting
- Fundraising
- Fundraising Management
- Gamification
- Gift Matching Management
- Gift Tracking
- Goal Setting/Tracking
- Grant Management
- Guest List Management
- Historical Trend Analysis
- Integration With Accounting Tools
- Interaction Tracking
- Invoice Management
- Invoice Processing
- Job Board
- Lead Management
- List Management
- Marketing ROI Analytics
- Mass Messaging
- Member Accounts
- Member Communication
- Member Communities
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mobile Access
- Mobile App
- Mobile Application
- Mobile Capabilities
- Moves Management
- Multi-Channel Communication
- Newsletter Management
- Online Calendar
- Online Donation Portal
- Online Forms
- Online Giving
- Online Payments
- Online Portal
- Online Registration
- Opportunity Listings
- Payment Processing
- Peer-to-peer Fundraising
- Personalization
- Pledge Management
- Pledge Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Receipt Management
- Recurring Donations
- Recurring Giving
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting
- Reporting & Analytics
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- Sales POS
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Single Sign On
- Social Marketing
- Social Media Integration
- Subscription Plan Management
- Summary Reports
- Survey/Poll Management
- Surveys & Feedback
- Task Delegation
- Task Management
- Task Scheduling
- Text Editing
- Third-Party Integrations
- Ticketing
- Time Tracking
- Transaction History
- Usage Tracking/Analytics
- User Dashboard
- Visitor Registration
- Volunteer Management
- Volunteer Profiles
- Volunteer Tracking
- WYSIWYG Editor
- Wait List Management
- Web Forms
- Website Integration
- Website Management
- Workflow Management
Integrations
- Total integrations15
- Chariot
- ClickBid
- Constant Contact
- Cuseum
- Double the Donation
- Eventbrite
- Google Analytics 360
- Google Calendar
- Google Sheets
- Higher Logic Thrive
- Intuit Mailchimp Email Marketing
- Make
- Meta for Business
- Microsoft Excel
- PayPal Payments
- QuickBooks Online
- QuickBooks Online Advanced
- Squarespace
- Stripe
- TaxJar
- VolunteerLocal
- WordPress
- Zapier
- Total integrations10
- Chariot
- ClickBid
- Constant Contact
- Cuseum
- Double the Donation
- Eventbrite
- Google Analytics 360
- Google Calendar
- Google Sheets
- Higher Logic Thrive
- Intuit Mailchimp Email Marketing
- Make
- Meta for Business
- Microsoft Excel
- PayPal Payments
- QuickBooks Online
- QuickBooks Online Advanced
- Squarespace
- Stripe
- TaxJar
- VolunteerLocal
- WordPress
- Zapier
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