NowCerts vs Vertafore AMS360

Jenesis Software

Sembley

Guidewire

Jenesis Software is an insurance agency management solution that helps independent agencies reach out to potential prospects, manage clients, and improve relationships with policyholders. Key features include document management, cancellation tracking, renewal management, and marketing automation.

Sembley is an innovative cloud-based solution that transforms the way commercial property and casualty (P&C) insurance brokers and agencies manage their insurance submissions and renewal processes.

Guidewire provides flexible core systems that enable you to deliver insurance the way you’ve always wanted to. Our core system suite spans the entire property/casualty (P/C) insurance lifecycle—underwriting, policy administration, billing, claims, and reinsurance management.

Manager

We were highly considering switching to NowCerts but we found it was a bit difficult to use, and it was hard getting help from customer service

Principal Agent

On a scale from 1-10 I would say our overall experience is a 5, customer service is amazing.

Accountant

NowCerts is an insurance agency management system (AMS) designed to optimize workflows and improve business results. The AMS software is used by independent insurance agents, independent P&C agents, captive agents, and CSRs.

Access Controls/Permissions

Accounting

Accounting Integration

Activity Dashboard

Activity Tracking

Alerts/Notifications

Audit Trail

Billing & Invoicing

Broker/Agent Portal

Calendar Management

Cancellation Tracking

Case Management

Claims Management

Claims Settlement

Claims Tracking

Client Management

Client Portal

Commercial

Commercial Lines

Commission Calculations

Commission Management

Comparative Insurance Rating

Compliance Management

Configurable Workflow

Contact Database

Contact Management

Customer Accounts

Customer Database

Customer Portal

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Digital Signature

Document Imaging

Document Management

Document Storage

Document Templates

Electronic Payments

Email Management

Email Marketing

For Homeowners Insurance

For Insurance Industry

Forms Management

Insurance Eligibility Verification

Insurance Management

Insurance Policy Management

Insurance Policy Processing

Insurance Rating

Invoice Management

Lead Management

Lifecycle Management

Life & Health

Marketing Automation

Mobile Access

Monitoring

Multiple Line Rating

Pipeline Management

Policy Issuance

Policy Library

Policy Management

Property & Casualty

Quotes/Estimates

Rating Engine

Real-Time Analytics

Real-Time Data

Real-Time Updates

Referral Tracking

Reinstatement Tracking

Reinsurance Administration

Reminders

Renewal Management

Reporting/Analytics

Reporting & Statistics

Risk Assessment

Search/Filter

Secure Login

Self Service Portal

SSL Security

Status Tracking

Task Management

Third-Party Integrations

Underwriting Management

User Management

Version Control

Workflow Management

NowCerts

Windows

Web-based

Linux

EZLynx

Applied Epic

Agency Matrix

Indio

Essentials

Professional

Business

Enterprise

The flow of the program seems detached, areas of frequent use or areas we use, seem to be difficult to locate, many layers to get through.

It can run slow if you do not log out. But that is probably the only real issue I have since I am pretty experienced with it.

Agent

Clean design, a lot of features and integration possibilities.

I might be biased since this is my first experience with a management system.

Dental Hygienist

It also has good tracking Software Product  that has well designed features that are nice and helpful.

Sometimes the information would be duplicated or not correct

Once you figure it out, it made doing certificates so much easier to do

Owner

The certificate process and zip file generation is awesome, the id card generator is amazing, and the customer service is unbelievably better than I could have ever hoped for.

Principal Broker

Great API and very good Zapier Integration

Sometimes I feel I'm entering info more than once...most likely due to me not completing the fields properly, or checking the right boxes!

Partner

ADMIN/HR/MNGR

these guys are the best I have seen in automation for an insurance agency.

Customer Support

Features

Information Management

Certificates

Training and Learning Curve

Bugs and Issues

Management System

Integrations

Freelancers

Large Enterprises

Small Business

Mid-size Business

Most reviewers indicate that NowCerts offers a very competitive and affordable price point, with no minimum user requirements or feature restrictions based on pricing tiers. They appreciate that the software provides comprehensive agency management functionalities at a fraction of the cost compared to other leading systems, and some highlight the availability of a free trial. Users think the value for money is outstanding, especially given the range of included features. Some users report frustration with frequent price changes and feel that the cost can fluctuate unpredictably, which affects their perception of value.

viaSocket

viaSocket is a cloud-based and AI-enabled workflow automation tool that enables users to create workflows with prompts. Key features include conditional logic, webhooks, custom APIs, and security.

monday.com

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Jira

Jira is project tracking software that helps every team collaborate to plan, track, and release work by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize outcomes.

AMS360 is an agency management software, which helps independent insurance agencies, brokers and businesses of all sizes manage policies, renewals, customer retention, employee productivity, and more. Users can create custom workflows to assign tasks, track progress, and streamline staff activities.

Customizable Dashboard

Project Workflow

Rules-Based Workflow

Template Management

Workflow Configuration

Vertafore AMS360

iPhone

iPad

Android

Property and  Casualty Agent for SC

When I was an insurance agent, that program had everything I needed when speaking with my clients.

President

It is costing our agency over $1,000 per month for the remianed of our contracted term.  

My agency was purchased and I contacted Vertafore, AMS360, to let them know that the new [sensitive content hidden] wanted to use a different software package.  

Executive Assistant

It's not very customizable and can be painfully slow at times.

Very sad....truly not a company I want to do business with if this is how they are treating their "agency partners".

Office Manager

We switched to another vendor in 2014 due to valuable increased features and price.

Principle

Wasn't easy to work through.   If you didn't have extensive training it was going to take you a while to pick it up.

Some reports do not finalize, which is fine because that is completed in the carrier site after bridging over.

ACCOUNTING

WE FEEL THE ACCOUNTING COULD BE LESS CONFUSING FOR THOSE WHO ARE NOT FAMILAR WITH ACCOUNTING.

I like the features that lets you key in different types of info into the one system.  

Commercial Account Manager

Grouping assignment requires multiple reports requiring export to Excel for any sort of reason.

Product is too reliant on "knowing what data to enter" to provide accurate report information.  

insurance advisor

Even reading emails comes up in a single line "text" format which is a pain to read.

Cost- it is staggering that Vertafore charges premium user rates for a product engine developed 1989-92 (before the internet).

Account Mgr. 

Not user friendly for insurance agents and account managers that do the day to day work on acord forms or submissions.

Import/Export feature has limited information capture.  

Product may be suitable for agency working with small business or personal lines.

Many processes are too tedious - such as running meaningful reports.  

This product is definitely not suited to agencies working in upper middle or large market accounts.  

Customer support was always helpful if I had login issues or issues running any certain types of activities.

Vertafore won't reimburse for lost "up-time".  

Commercial CSR

I have no problems to report that couldn't happen with other software.

president

It doesn't seem like they listened to the agent when building the software.

owner

Personal Lines Exec

The sales line picks up right away!! But, oh no, they can't offer any assistance.

NowCerts vs Vertafore AMS360 Comparison (2026)

NowCerts

Vertafore AMS360

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives