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OperationsCommander Logo
OperationsCommander
4.2
(9)

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Take control of your parking and security operations.

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(1)

OperationsCommander Pricing, Features, Reviews and Alternatives

OperationsCommander product overview

What is OperationsCommander?

OperationsCommander (OPS-COM) uses one database for all parking and security management. The OPS-COM platform offers both a user self-managed portal and an entire administrative interface to customize the system.

Key benefits of using OperationsCommander

OPS-COM offers a single database for ease of data management.

With system automation many tasks are performed without human intervention.

Online payments can be deposited directly to the bank with a 24/7 ability for users to make payments. All data transfers whether payment or otherwise are encrypted from user to endpoint to ensure the highest level of security.

A branded user portal and direct access to communication and reporting tools allow administrators to better support users of the system.

Role based permissions and audit logging ensures that all transactions can be tracked back to a user.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support

Training options

Live Online
Webinars
Documentation
Videos

OperationsCommander pricing information

Value for money

4.1

/5

9

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

OperationsCommander features

Functionality

3.9

/5

9

Total features

67

3 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Third Party Integrations
API
Data Import/Export
Customizable Reports
Billing & Invoicing
Alerts/Notifications

Functionality contenders

OperationsCommander users reviews

Overall Rating

4.2

/5

9

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.75/10
Rating distribution

5

4

3

2

1

2

7

0

0

0

Overall rating contenders

JB
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James B.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent management for Parking and security management. The flexibility and ease of use, Shine

Reviewed 5 years ago

Ease of Use, Scale ability, wide functionality, Permits, violations, and incidents managed in one platform. License plate recognition technology included. Customizable permit types, lot definition, waiting lists, & pricing. Full dispatch logging, alarm, and alert processes. No dealing with 3rd parties for support as all the systems are designed and Managed by Operations Commander

Pros

User friendly, Mobile friendly, Excellent WIKI and customer support. LPR in three flavors, Hand held, vehicle mobile and stationary. The platform is scale able, allowing the school to start small and then add features with easy steps. Permit less operation along with the ability to use permits in some areas. The built in tools allow flexibility with virtual Lots. So easy to use

Cons

Its not bilingual, but that is coming in a future version. The CAD system is missing the staff scheduling aspect but that too is on the road map in the future. I cant really find too many cons

AR
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Verified reviewer

Higher Education, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ParkAdmin is a great product for anyone with basic parking management knowledge.

Reviewed 5 years ago
Pros

The software is quite easy to navigate. The price is affordable and allows you to add modules, as needed, rather than pay for unused functionality. The built in chat feature allows customers to communicate with a support person directly (in real time) to find a solution for any issue. The system is designed so that non-technical individuals can setup and maintain parking inventory, enforcement, and customer management. Overall a great product for anyone interested in managing all areas of parking with one solution.

Cons

I wish I could customize reports on my own. Data needs are ever changing, so being able to design queries whenever needed would be great.

HL
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Holly L.

Security and Investigations, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good program!

Reviewed 7 years ago

My experience with ParkAdmin has been quite good! It's pretty easy to use but you gotta get the hang of it first.

Pros

The fact that you can see dispatches while writing another

Cons

When you have to keep signing in.

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Harmony A. R.

Education Management, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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With the many updates implemented in the past few years this product has become a pleasure to use

Reviewed 5 years ago

running less different programs

Pros

I love the versatility! We do multiple things out of this program with the modals it offers. You really can customize it to meet several needs.

Cons

In the parking quick search bar the drop down menu will produce possible matches (names) for your search - the short cut to click on # of possible results to take you to the full results page has been removed.

Vendor response

Thanks for the wonderful review! We are constantly trying to improve our platform and it's great to see that the efforts are appreciated by our regular users. I'll be sure to forward your thoughts on the search bar results to the development team for evaluation.

KL
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Kim L.

Education Management, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent quality for a more economical price point

Reviewed 7 years ago

The ParkAdmin software provides immense value for your money. I found the software to be easy to learn and teach to my staff and very simple to set up our business. It is very simple to navigate through the program and many reports and data are available. The program is customizable for an additional charge and the support staff and technicians have been terrific to deal with. ParkAdmin has made our parking business easier to manage and helped us to realize higher profits from permit sales and parking violations.

Pros

It is very simple to learn and use. There is an intuitive nature to the program.

Cons

I have had to request many customizations however that is more due to how we manage our business.

Vendor response

Thanks for the great review Kim, we do our best to keep improving our system and adding new features to keep our clients happy and successful in their tasks.

OperationsCommander FAQs

Q. What type of pricing plans does OperationsCommander offer?

OperationsCommander has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of OperationsCommander?

OperationsCommander has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does OperationsCommander support?

OperationsCommander supports the following languages:
English

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Q. Does OperationsCommander support mobile devices?

OperationsCommander supports the following devices:
Android

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Q. Does OperationsCommander offer an API?

Yes, OperationsCommander has an API available for use.

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Q. What other apps does OperationsCommander integrate with?

OperationsCommander integrates with the following applications:
GatewayAPI, PayPal

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Q. What level of support does OperationsCommander offer?

OperationsCommander offers the following support options:
Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support

See alternatives

Common OperationsCommander comparisons

OperationsCommander logo
Parking Boss logo
OperationsCommandervsParking Boss

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