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GovPilot
e-Government management solution
(5)
GovPilot is an e-government management solution designed to help government organizations streamline and manage their operations with workflow automation, reporting and analytics, constituent engagement tools, and more. By centralizing information on a unified platform, GovPilot helps reduce manual effort, and improve productivity among employees and departments. Tablet and smartphone apps allow users to access and manage data on-the-go.
Typical customers
Platforms supported
Support options
Training options
Starting from
No pricing info
Starting from
No pricing info
Value for money
4.6
/5
76
Starting from
No pricing info
Value for money contenders
Functionality
4.5
/5
76
Total features
116
11 categories
Functionality contenders
Overall Rating
4.6
/5
76
Positive reviews
52
20
4
0
0
Overall rating contenders
Romi P.
Used daily for 6-12 months
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The ability to customize the software to suit the City's needs is really impressive. I was able to create a custom process with the help of the GovPilot team to track vacant properties, abandoned properties and foreclosures within the City. This software has saved countless hours and has made data collection so much more accurate. I love being able to automatically generate a large number of notices and letters with the click of a button. The GovPilot team is so attentive and in many cases they were able to make my requested changes within minutes! I really enjoy using GovPilot and customizing the software with the team.
I do not have anything negative to say about the software. GovPilot addressed all of the issues that I had with the software.
Thanks so much for the glowing review, Romi!
Adam H.
Government Administration, 51-200 employees
Used daily for 2+ years
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The software covers a lot of what we do in municipal government. It keeps all of our programs together and in one location. I can sign on in the morning and stay on to the end of the day. It is also set up for e-mail alerts when a new issue arises.
I have found nothing to be concerned about since using the system more frequently. If I need help, I call !
Happy to hear that you are quickly growing more comfortable using the system. Excited to watch you discover GovPilot's many benefits.
Wendy B.
Government Administration, 1-10 employees
Used daily for 1-2 years
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Email update to requestors with each change in status, improves government transparency.
Sorting and filtering features need improvement
Jemaine L.
Government Administration, 1,001-5,000 employees
Used daily for 2+ years
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I refer to the Customer Service Team as "MY A-Team" they are personable, efficient and have always responded quickly and accurately to any of my issues and were always available.
The ease of use; though repetitive it allows for efficient and speedy processing of OPRA requests and responses.
The ability to merge and retrieve certain functions.
Thanks very much for your response and feedback! Our customer support team appreciates your kind words!
Stephen C.
Government Administration, 51-200 employees
Used daily for 2+ years
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The ease of use and the ability to computerize some of our key processes.
There aren't any cons for the use of this software. Whenever there may be an issue or a process is not making our jobs easier, support has worked very hard to simplify and improve the process so that it is much more functional.
Thanks very much for your review and feedback Stephen! We look forward to continuing our work with you.