GovPilot Pricing, Features, Reviews & Comparison of Alternatives

GovPilot

e-Government management solution

4.63/5 (57 reviews)

GovPilot overview

GovPilot is an e-government management solution designed to help government organizations streamline and manage their operations with workflow automation, reporting and analytics, constituent engagement tools, and more. By centralizing information on a unified platform, GovPilot helps reduce manual effort, and improve productivity among employees and departments. Tablet and smartphone apps allow users to access and manage data on-the-go.

Key features of GovPilot include incident reporting, animal welfare management, economic development management, local government GIS mapping, zoning and parking permit management, and vacant property registration management. The platform's Environmental and Consumer Health module enables users to manage animal shelters, barber and beauty shop licenses, child care facilities, dry cleaners, emergency responses, mosquito control, tank inspections, and more online. GovPilot also supports tools for clerks, courts, engineering, and tax, and public work purposes.

GovPilot's supports integration with content management systems and payment processors such as Laserfiche and Authorize.net, allowing organizations to automate processes, streamline workflows and centralize resources on a single platform.
propertypilot.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
GovPilot screenshot: GovPilot dashboard screenshotGovPilot Government Management PlatformGovPilot screenshot: GovPilot property profile screenshotGovPilot screenshot: GovPilot form designer screenshot

GovPilot reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.6
  4.9
NANCY PASQUALE

Gov Pilot has a lot of features, once you know how to navigate through the processes.

Used daily for 2+ years
Reviewed 2018-05-08
Review Source: Capterra

more productivity and ease of tasks

Pros
I like the history of paperwork on each address when you do an address search - it is easy to see what each resident has --like parking permit, leaf permit, etc. You can also find a phone number for the resident in this system very quickly. I love the clone tab - it is the best since it saves a lot of time. Also when you do an address search the map with cross streets is helpful. The new custom balance report is concise and easy to read, much better than the previous report. I also like that when we reach out to Prop Pilot that the issue is acknowledged promptly and resolved as soon as possible.

Cons
The program seems to spin often - that can be frustrating. Guess we have too much data. We are trying to go paperless and this program is helping. However I am a paper person!

Response from GovPilot


Nancy, thank you so much for taking the time to write such a thorough review. Feedback like yours is very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gregory Ley

GovPilot has saved me so much time and paperwork. GovPilot is very simple to use in the field.

Used daily for 6-12 months
Reviewed 2017-11-17
Review Source: Capterra

I have saved so much time and paperwork. GovPilot has truly simplified my job. I am able to do my job in the field without having to come back to the office.

Pros
The software is very simple to learn and is user friendly. GovPilot provided training and phone support during our start up. As with any new product I was a little confused at first because GovPilot was all new to me. After working with GovPilot for a few days I was very comfortable moving around. As a Public Works Superintendent, I work in the field a lot and GovPilot has truly simplified my job. I am able to review resident complaints and process street opening permits without having to go back to the office.

Cons
Initially, I was a little confused with the new software. Customer support was able to work me through some problems I was having and simplified things. Some categories were moved around to my liking. I do most of my work with GovPilot on my desktop and everything works fine. When I use my IPAD in the field, GovPilot had some problems viewing data. I talked with people and was told a Windows based tablet works much better with GovPilot.

Response from GovPilot


Thank you so much, Gregory! So glad that you find GovPilot's product easy to use and our Customer Support team helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jonneigh Adrion

Property Data Base

Used daily for 1-2 years
Reviewed 2019-06-04
Review Source: Capterra

I use this software everyday and love it. I think it has much more capability than what I am currently using it for. I have found their support to be available and responsive. Executive has made our Customer Relations a dream.

Pros
This product provides and excellent property data base that I hope to expand upon. I would love to include our taxes and water bills, etc. We currently use it for our Building Department and it's a great way to keep your file information and records in one spot with all your forms. The applications are very user friendly and have made our lives much easier for processing of permits. It has literally made my workload much more manageable. I highly recommend this product.

Cons
As with any new system, the start-up was a bit frustrating working out kinks etc. Had an issue with credit card processing but everything was fixed.

Response from GovPilot


So glad that you love using our software! Thank you for the kind words.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Richard Behm

Powerful, Easy to use, Customizable, Amazing

Used daily for 1-2 years
Reviewed 2016-11-28
Review Source: Capterra

The ability to convert static, antiquated paper forms into digital, GIS-supported cloud-based formats that initiate departmental workflows and government-constituent communication has been a huge improvement and time saver for County residents and our employees. The experienced staff at GovPilot have guided the County through many paper form conversions, always finding a way to customize county systems in ways that meet project specific needs, ultimately improving processes, response times and accountability to our residents. Unlike large corporations that have a take it or leave it attitude, GovPilot welcomes suggestions and seeks feedback, employing an inclusive, team-oriented approach to developing and implementing improvements to our systems quickly and accurately - no matter the complexity of the project. Once the changes are ready for deployment, the GovPilot team comes onsite to provide in the field and office training for all employees and managers involved in the new process.

Pros
Software is flexible, customizable, and easy to use.

Response from GovPilot


Thank you for the kind words, Richard! It is a pleasure working with you and your team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kevin Holland

Our process is evolving, and Gov Pilot is there to help and adjust at every turn.

Used daily for 2+ years
Reviewed 2017-07-28
Review Source: Capterra

Gov Pilot makes scheduling, enforcement, the inspection process, issuance of forms and certificates, and record keeping easier and ties all processes together to get a complete and easily accessed record of township properties.

Pros
We use Gov Pilot for complaints and violations, rental registration and inspections, and CCO application and inspections. We are able to cross-reference all our applications and get an overall view of properties and a complete record for each. The team provides incredible support.

Response from GovPilot


Thank you for the glowing review! We enjoy working with you and we are so glad that you are satisfied with our software and service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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GovPilot pricing

Pricing options
Subscription
View Pricing Plans

Contact GovPilot for pricing details.

GovPilot features

Billing & Invoicing
Calendar Management
Case Management
Document Management
Inventory Management
Reporting & Statistics
Self Service Portal
Work Order Management
Workflow Management

API (16 other apps)
Activity Dashboard (13 other apps)
Activity Tracking (13 other apps)
Automatic Notifications (10 other apps)
Custom Forms (10 other apps)
Customizable Reporting (15 other apps)
Data Import/Export (10 other apps)
Equipment Tracking (9 other apps)
Geographic Maps (16 other apps)
Records Management (10 other apps)
Third Party Integration (10 other apps)

Additional information for GovPilot

Key features of GovPilot

  • Asset Accounting
  • Asset Tracking
  • Census Data Integration
  • Code Enforcement
  • Code Maintenance
  • Color Coding
  • Cost Recovery
  • Custom Map Views
  • Facility Management
  • Facility Pre-planning Data
  • Fee Maintenance
  • Fleet Management
  • GIS
  • Geocoding
  • Group Management
  • Image Management
  • Incident Response Checklists
  • Internet Mapping
  • Land Planning
  • League / Team Management
  • License Issuance
  • Map Creation
  • Map Sharing
  • Member Directory
  • Membership Management
  • Mobile Data Collection
  • Multi-User Collaboration
  • Permit Issuance
  • Photo Management
  • Pictometry Imagery
  • Planning & Zoning
  • Property Management
  • Purchasing & Receiving
  • Rental Management
  • Scheduling
  • Search
  • Sensor Data
  • Spatial Analysis
  • Tactical View
  • Tax Management
  • Taxation & Assessment
  • Utility Billing
  • Violation History
  • Volunteer Profiles
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