PackageX Reviews - Pros & Cons, Ratings & more

NetSuite

Fishbowl

SKULabs

AI-powered scanning and receiving solutions to boost warehouse efficiency and accuracy, seamlessly integrating with existing systems.


PackageX

Linux

Web-based

Windows

Community Associate

Very good 'close the loop' case. It feels great to know that, as a customer, I am being heard by you all.

Sometimes notifications have been sent to the wrong person accidentally.

Community Lead

The inability to delete or cancel packages on the mobile app and the incongruencies from the website to the app.

The scanning feature is very nice and smooth to use. The UI also to find pre-scanned names is very comfortable.

Icons are helpful of packages allocated per member, info included on home screen is great for each individual.

We have a big company and it helps us sort things better.

Community Manager

The ease of use, it helps with getting packages to our members faster.

Love how you approach your UX design and how much you take our opinions and feedback into account.

Community Associate 

This makes it very difficult to track back and see when and what time a package was signed out.

Sometimes if automatically signs out and its a little difficult to sign back in.

I’ve been using PackageX management app for three years now. This mailing management app is incredibly helpful. It not only helps our team efficiently manage company mail and packages but also saves us a lot of time. The interface is simple and intuitive, making it very easy to use. Highly recommended to anyone needing to deal with a large volume of mail or packages, this is an essential tool!

This is an essential tool for office use

Our experience has been exceptional. From seamless implementation to day-to-day usage, PackageX has exceeded our expectations. It’s a powerful tool that has brought incredible efficiency to our operations.

Improving Our Package Handling Experience

PackageX has been an amazing program to use. It has helped our mailroom smoothly with minimal problems. Since using the program, Less and less packages are missing because it does a good job at keeping track of every step.

Highly recommend PackageX and Receive

Our overall experience with PackageX has been great. It is easy to get things sorted with their quick ticket system. It is best for record keeping on both the recipient and the delivery professional end.

Must have for Mailrooms

the after-sales service is efficient in case of problems.  I am satisfied with the software and it must work well

software that can be better

I use it for mailroom management, it is a great product. I use it daily. 

Thomas O'Neale - Package X Review 

Thank you for your valuable feedback. We're always working hard to improve the app. Stay tuned for our latest app update.

The Mail Center used to process incoming mail and packages by hand - a tedious, labor-intensive and inefficient way to receive deliveries.  I estimate we're 80% more efficient in using PackageX Mailroom

On a Scale...

Very good customer xp

Hi Rodrigo, thank you for submitting your review! We are glad that our support team assisted you well and implemented the changes you required. If there are any other suggestions you may have, feel free to contact us at support@packagex.app and our support team will get back to you as soon as possible

Great user experience

Hi Pam, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. Our aim is to continually enhance the user experience for our clients, so if there are ever any suggestions you might have, feel free to contact us on support@packagex.app and we will look into it

Good product for managing our package service.

PACKAGEX REVIEW

Hi Jenny, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. In case of any issues with the PackageX app, feel free to contact us at support@packagex.app and our support team will get back to you as soon as possible

PackageX 

Hi Devon, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. Our aim is to continually enhance the user experience for our clients, so if there are ever any suggestions you might have, feel free to contact us on support@packagex.app and we will look into it

PackageX review

Hi Alexander, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. In case of any issues with the PackageX app, feel free to contact us at support@packagex.app and our support team will get back to you as soon as possible.

Review

Hi Ruzbeh, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. Regarding your concern of companies not getting tagged, the PackageX app allows you to assign a member as a "business designated pickup", so all the business deliveries can be routed to that particular member.

If you have more queries or concerns, feel free to reach out to support@packagex.app and we will get back to you as soon as possible.

Its convinient

Hi Puneet, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. In case of any issues with the PackageX app, feel free to contact us at support@packagex.app and our support team will get back to you as soon as possible.

Hi, Sami. Thank you for your feedback. We are working on improving the user experience of the app and your feedback is valuable to us. 

We sincerely apologize for the inconvenience you experienced with the PackageX App. We take our users' concerns very seriously and are here to provide you 24x7 support. 

Feel free to contact us on support@packagex.app for any queries and we will get back to you as soon as possible. 

Makes mail easy. 

Hi Ismael, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. Our aim is to continually enhance the user experience for our clients, so if there are ever any suggestions you might have, feel free to contact us on support@packagex.app and we will look into it.

Great product

Hi Audra, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. In case of any issues with the PackageX app, feel free to contact us at support@packagex.app and our support team will get back to you as soon as possible.

Easy to use package app

Hi Jacqueline, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. In case of any issues with the PackageX app, feel free to contact us at support@packagex.app and our support team will get back to you as soon as possible.

Useful yet manual

Hi Anisha, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. For your concern regarding the customization of the reminder process, you can do that from the settings section of the dashboard for your building.

Feel free to mail us at support@packagex.app with the date range and our team will send you the required packages report.

I've been using it for almost a year now, having used other softwares before for the same purpose, and I would still choose PackageX every time. Love how you approach your UX design and how much you take our opinions and feedback into account.

Great app and even better customer support

Hi Cesar, thank you for submitting your review! We are glad our app has helped increase your mail room productivity and that we could provide timely support to your team. Our aim is to continually enhance the user experience for our clients, so if there are ever any suggestions you might have, feel free to contact us on support@packagex.app and we will look into it.

PackageX User Review 

Hi, Esther. Thank you for your feedback. We are working on improving the user experience of the app and your feedback is valuable to us. We just wanted to inform you that we provide the functionality to check-out all packages in a single go from the app.

Feel free to contact us on support@packagex.app with your queries and we can set up a training session to resolve all your issues related to PackageX app. 

Great helper and issues preventer

Hi User, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. In case of any issues with the PackageX app, feel free to contact us at support@packagex.app and our support team will get back to you as soon as possible.

An Operational DREAM!

Hi Michael, thank you for submitting your review! We are glad our app has helped increase your mail room productivity and that we could provide timely support to your team. Our aim is to continually enhance the user experience for our clients, so if there are ever any suggestions you might have, feel free to contact us on support@packagex.app and we will look into it.

Companies are able to see the package they ordered.

PackageX Review

Hi Jordana, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. Our aim is to continually enhance the user experience for our clients, so if there are ever any suggestions you might have, feel free to contact us on support@packagex.app and we will look into it.

We love using it and it allows us to notify members quickly for their packages

Amazing Software

Hi Alex, thank you for submitting your review! We are glad our app has helped increase your mail room productivity. In case of any issues with the PackageX app, feel free to contact us at support@packagex.app and our support team will get back to you as soon as possible.

PackageX Reviews

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Pros and cons

33 reviews