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Parcel Tracker Mailroom Logo

Mailroom management software for businesses of all sizes

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Table of Contents

Parcel Tracker Mailroom - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: June 2026

Parcel Tracker Mailroom overview

What is Parcel Tracker Mailroom?

Internal parcel tracking software for residential, student housing, co-working offices, universities and more. Quickly scan packages received at the reception/mailroom using a smartphone camera, automatically notify recipients and collect their e-signatures for proof-of-pickup. Works with all couriers and hand-written parcel labels.

Starting price

67flat rate /
per month
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try for free

Pros & Cons

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Scanning

Bugs and Issues

Delivery Management

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Parcel Tracker Mailroom’s user interface

Ease of use rating:

Parcel Tracker Mailroom review summaries overview

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(40)
5(149)

What do users say about Parcel Tracker Mailroom?

Users say Parcel Tracker Mailroom makes package management much faster and easier, highlighting its intuitive interface, quick scanning, and automated notifications as major time savers. They find it simple to set up, easy to use across devices, and effective for tracking parcels and managing resident information, with positive feedback from both staff and recipients. Most feel customer support is responsive and helpful when issues arise.

They report occasional bugs, slowdowns, or glitches—especially when handling large volumes or after updates—but note these are usually resolved quickly. Some mention minor frustrations with scanning accuracy or email clarity, but overall, they feel the system streamlines mailroom operations.

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Who uses Parcel Tracker Mailroom?

Based on 189 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate
Education Management
Hospitality
Biotechnology
Others

Use cases

Mailroom Management
Courier

Parcel Tracker Mailroom's key features

Most critical features, based on insights from Parcel Tracker Mailroom users:

Package tracking
Alerts/Notifications

All Parcel Tracker Mailroom features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Barcode/Label management
Barcode recognition
Barcode/Ticket scanning
CASS certified
Communication management
Contact database
Corporate/Business
Customer database
Customizable forms
Data extraction
Data import/export
Data security
Delivery management
Delivery tracking
Digital signature
Dispatch management
Document storage
Document templates
Duplicate Management
Electronic signature
For courier services
Intelligent mail support
Invoice management
Job management
Labeling
Label printing
Mobile signature capture
Order tracking
Package tracking
Print management
Proof of delivery
Real-Time analytics
Real-Time data
Real-Time notifications
Reminders
Reporting & statistics
Role-Based permissions
Routing
Search/Filter
Self service portal
Shipping labels
Signature capture
SMS messaging
Status tracking
Third-Party integrations
Visitor tracking
Workflow management

Parcel Tracker Mailroom alternatives

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Parcel Tracker Mailroom pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 100 Parcel Deliveries
  • Contactless Collection
  • Email Notification
  • Email Support
  • Knowledge Base
  • Proof of Delivery
  • Reminders
  • Tags and Images

Plus

67

Per month

Features included:

  • 100 Parcel Deliveries
  • Contactless Collection
  • Email Notification
  • Email Support
  • Knowledge Base
  • Live Chat
  • Proof of Delivery
  • Reminders
  • Tags and Images

Pro

117

Features included:

  • 100 Parcel Deliveries
  • Contactless Collection
  • Email Notification
  • Email Support
  • Knowledge Base
  • Proof of Delivery
  • Reminders
  • Tags and Images
  • Live Chat
  • API and Webhooks Integrations
  • API Integration
  • IP Access
  • Phone Support
  • Uptime SLA

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 100 Parcel Deliveries
  • API and Webhooks Integrations
  • API Integration
  • Contactless Collection
  • Email Notification
  • Email Support
  • IP Access
  • Knowledge Base
  • Live Chat
  • Phone Support
  • Proof of Delivery
  • Reminders
  • Tags and Images
  • Uptime SLA

User opinions about Parcel Tracker Mailroom price and value

Value for money rating:

To see what individual users think of Parcel Tracker Mailroom's price and value, check out the review snippets below.

“As an end-user using the function of scanning parcels into our department, it works well to document each parcel, both with the barcode/tracking number and an image of the barcode.”
LM

Lynne M.

Cashiering Specialist

“Streamlining this with mobile phone compatibility results in a brilliant method to track large inbound shipments efficiently while also solving for the issue of package accountability once an item leaves the mailroom's possession”
SF

Scott F.

Collateral Supervisor

Parcel Tracker Mailroom customer support

What do users say about Parcel Tracker Mailroom customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Parcel Tracker Mailroom customer support.

A significant portion of users praise the customer support for being fast, responsive, and consistently helpful when issues arise.

Widespread user sentiment highlights the support team's knowledgeable assistance and willingness to go the extra mile during setup and problem resolution.

Support options

24/7 (live rep)
Faqs/forum
Phone support
Knowledge base
Email/help desk
Chat

Training options

In person
Documentation
Webinars
Videos
Live online

To see what individual users say about Parcel Tracker Mailroom's customer support, check out the review snippets below.

“Really great [SENSITIVE CONTENT HIDDEN] and his team are exceptionally helpful with development and support questions”

MO

Micheala O.

Scheme Manager

“We were supposed to be able to upload when we had service.”

JK

Jocelyn K.

Assistant General Manager

“Their costumer service wasnt the best.”

NC

Nicole C.

PROPERTY MANAGEMENT

Parcel Tracker Mailroom FAQs

Q. Who are the typical users of Parcel Tracker Mailroom?

Parcel Tracker Mailroom has the following typical customers:
Small Business, Large Enterprises, Mid-size Business, Freelancers

These products have better value for money


Q. Does Parcel Tracker Mailroom support mobile devices?

Parcel Tracker Mailroom supports the following devices:
iPad, Android, iPhone


Q. What level of support does Parcel Tracker Mailroom offer?

Parcel Tracker Mailroom offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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