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ProPet vs Gingr Comparison (2026)

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Good recommendations?

ProPet

Gingr

Overview

ProPet is a web-based kennel management solution offering client & pet management, online appointment booking, billing & invoicing, payment processing, and more

Made by pet lovers, for pet lovers. Gingr is the top pet-care software. Features include: Pet Parent Mobile App + Portal, Multi-Location Functionality, Online Bookings, Automated Reminders, Marketing Campaigns, Pet Report Cards, Staff Scheduling, In-Depth Reporting.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

49.99

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

103

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

4.5

223

158

Value for money

Ease of use

Features

Customer support

80%

would recommend this app

Pros

“Knowing your pet's activity and health levels: ProPet’s sensors and tracking technology provide pet owners with an understanding of their pet’s activity, health, and behavior. ”

Debbie N.

Manager

“Reduced pet anxiety: ProPet’s tracking technology also allows pet owners to monitor their pet’s activity levels, helping to reduce pet anxiety. ”

Debbie N.

Manager

“Improved pet tracking: ProPet allows pet owners to track their pet’s location, ensuring their pet stays safe and secure. ”

Debbie N.

Manager

Pros

“I invested hundreds of hours setting up Gingr, manually moving thousands of pre-booked appointments, customizing the system, and training my team.”

Rhonda T.

Owner and Senior Stylist

“Grooming booking needs a place to show request dogs or more colors for the calander ex daycare dogs in one color”

Jayda L.

Groom manager

“We like how it is a one stop shop platform: online booking, reporting, vaccine tracking”

Misty H.

Manager

Cons

“I needed to revamp our entire retail inventory, and was emailing with a rep for several months, no help was forthcoming due to "staffing issues," i was as patient as i coyld be while continuing to check in, finally she just ghosted me.”

Barbara J.

Owner

“They have a Facebook page where you can ask other users for help because they will never respond. ”

Barbara J.

Owner

“ProPet does not have a mobile app for customers to book services.”

Debbie N.

Manager

Cons

“In my opinion, Gingr seems more focused on signing up new customers than supporting the ones already paying them. If they don't have the capacity to answer phones, return voicemails, or resolve business-impacting issues, why continue bringing on more businesses?”

Rhonda T.

Owner and Senior Stylist

“They're happy to collect subscription fees while existing customers are left with unreliable software, disappearing client records, and customer support that is effectively nonexistent.”

Rhonda T.

Owner and Senior Stylist

“The only thing keeping us here is the enormous amount of time and effort it would take to start over while trying to keep our business running. If your business depends on reliable software and responsive customer support, I cannot recommend Gingr.”

Rhonda T.

Owner and Senior Stylist