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RxWorks
5
22
4
23
3
6
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Veterinary practice management software
Table of Contents
RxWorks - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
RxWorks overview
What is RxWorks?
RxWorks is one of the world's leading practice management solutions for veterinary practices. The platform is trusted by a number of the world's largest corporate groups and educational providers for good reason.
It offers tools for streamlining practice operations, managing patients, creating custom treatment plans, monitoring practice performance, communicating with clients, managing insurance claims, and more. RxWorks aims to help veterinary practices to improve patient care and increase profitability by automating workflows and providing scheduling tools for scheduling tasks such as patient communications, billing, follow ups, and more.
With RxWorks’ Care Plan Manager, businesses can identify, plan, and schedule preventative or chronic care based on the needs of their patients. Veterinarians can also use the platform to authorise prescriptions, access lab results through integration with internal lab devices, create insurance claims, and more. Other features of the platform include practice performance monitoring and KPI tracking via custom reports, personalized email scheduling, and branding tools for creating professional certificates, forms, and letters to send to clients.
Starting price
Alternatives
with better value for money
Pros & Cons
Ease of Use
Customer Support
Patient Management
Integrations
Performance and Speed
Features
RxWorks’s user interface
RxWorks review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
4.3
Ease of use
4.1
Customer support
4.3
Reviews sentiment
What do users say about RxWorks?
Users say RxWorks is generally easy to use, flexible, and quick to learn, with clear navigation and customizable features that suit different practice needs. They appreciate the automation options and user-friendly design, but some find there are too many unnecessary steps, a busy interface, and potential for human error due to limited automation in certain areas.
Reviewers indicate the customer support team is responsive, helpful, and available when needed, often resolving issues quickly. They note, however, that support quality can be inconsistent, with some experiencing delays or a decline in service after company changes.
Select to learn more
Who uses RxWorks?
Based on 51 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
RxWorks's key features
Most critical features, based on insights from RxWorks users:
All RxWorks features
Features rating:
RxWorks alternatives
RxWorks
Starting from
No pricing info
Shepherd
Starting from
299
Per month
Digitail
Starting from
289
/user
Per month
DaySmart Vet
Starting from
116
Per month
RxWorks pricing
Value for money rating:
Starting from
No pricing info
User opinions about RxWorks price and value
Value for money rating:
To see what individual users think of RxWorks's price and value, check out the review snippets below.
Jocelyn S.
Client Care Representative
Trish A.
Business Support Officer
RxWorks integrations (3)
Integrations rated by users
We looked at 51 user reviews to identify which products are mentioned as RxWorks integrations and how users feel about them.
Integration rating: 1.0 (1)
“multiple issues so discontinued.”
Gina H.
Senior receptionist
Other top integrations
RxWorks customer support
What do users say about RxWorks customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of RxWorks customer support.
The majority of users highlight quick, reliable, and friendly customer support, with 24/7 access and helpful phone assistance.
A limited number of users report inconsistent support quality, with some experiencing slow responses or unresolved issues over time.
Support options
Training options
To see what individual users say about RxWorks's customer support, check out the review snippets below.
“Program works like it's been patched by different programmers/software engineers at different stages.”
Alinda Z.
Veterinarian and Business Owner
“If you have a support enquiry it is dealt with quickly and most issues can be sorted out on the spot with a team member on the phone.”
Louise N.
Practice Manager
RxWorks FAQs
RxWorks has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What level of support does RxWorks offer?
RxWorks offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base