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Fresha vs Salon Booking System Comparison (2026)

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Fresha

Salon Booking System

Overview

Fresha is the world's leading online booking software for the beauty and wellness industry, including spas. Boost your sales and attract new clients with an all-in-one solution for salons, spas, barbers and therapists.

Salon Booking is a complete and easy to manage appointment booking system for WordPress-based salon, spa, beauty center, and barber websites

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

14.95

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.8

1.4K

1.2K

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

4.2

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

Pros

“I will be cancelling my whole debit system and booking system with my salon with this company they like to charge everything that they absolutely can and there’s definitely just as good other companies out there for booking systems besides Fresha that does just the same.”

Catherine B.

Business owner an aesthetician.

“It’s not a complex system which is appealing to a small business along with the cost, however there are some usability issues that could be easily be fixed if they had good product [sensitive content hidden] and tech support.”

Pamela T.

President

“I have inquried about this to Fresha several times, as I use their QR code at my store to allow my clients to book an appointment, however, I still get charged for those customers, as if they intially found my services through Fresha, though this is not the case.”

Erik K.

Massage Therapist

Pros

“It allows my customers and me a great experience with bookings, service-overview, email follow-up and schedule.”

Jothika R.

Trainer, lash- and browstylist, nail technician, waxer

“Appointment management is good, customers can cancel on their own through email or log-in and book a new slot.”

Jothika R.

Trainer, lash- and browstylist, nail technician, waxer

“Customers can only make a note about this; When you use the Multi-shop add-on, it's not always clear what settings goes first.”

Glen N.

CEO

Cons

“Fresha can have some bugs or issues in its booking system at times, including error messages or blank screens.”

Andie T.

Student

“I follow Fresha’s own advice by sending my direct booking link, yet the system still flags client as new marketplace clients. Despite clear evidence, support refuses to refund the fees, citing rigid policy and technicalities.”

Catherine N.

Holistic Therapist

“Unable to add two therapists to one appointment, latest pricing structure is far to expensive and unfair on very small businesses.”

Suphotjana P.

Operations Manager

Cons

“It has a couple of bugs in the blocking off time section where I cannot just block off a couple of hours of availability.”

Belkis G.

owner

“Clients are not able to see my availability and as a result, they are leaving my website.”

Silvia H.

Owner