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Shepherd Logo

Intuitive, robust veterinary software—for vets, by vets.

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Table of Contents

Shepherd - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Shepherd overview

What is Shepherd?

Aside from being founded by a practicing DVM, what sets Shepherd apart from the rest of the veterinary PiMS world is its design.

On the front end, Shepherd is built off of a traditional SOAP, which automatically builds an invoice as treatments are administered to a patient. In the words of our founder Cindy Barnes, DVM, what that means is, “If your record is accurate, so is your invoice.”

Shepherd also leverages backend automations to automatically discharge instructions and treatment notes as soon as they’re administered—meaning all client information will be created and ready by the time the patient is checked out.

On top of advanced backend functionality, we also offer integrations with leading labs. This allows users to easily order lab services from any open SOAP, and once those labs are ordered, they automatically sync inside the patient’s record.

You’ll also be able to seamlessly track and manage your inventory with our built-in inventory management tool. This allows you to see how much inventory is in your practice, as well as what inventory needs to be ordered (and even what you have too much of).

Shepherd is software for vets, by vets. We’ve been there for the late nights, the euthanasias, and countless “puppy’s first appointments,” and we make software that will see you through it all—and help rekindle the joy of practicing best medicine.

Key benefits of using Shepherd

Shepherd's beautifully designed platform houses key benefits for best veterinary practice management. Benefits including, intuitive SOAP-based medical records, a practical high-level dashboard, countless automation tools, effortless inventory tracking, integrated reports, and more help streamline the work day, allowing everyone to focus on what they do best, caring for patients.

Starting price

299 /
per month
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Pros & Cons

Medical Records

Training and Learning Curve

Features

Patient and Client Management

Shepherd’s user interface

Ease of use rating:

Shepherd pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(21)
5(66)

What do users say about Shepherd?

It is as if it is an old-fashioned paper record, which has everything one needs about the patient, all bound up in one folder. But instead of being a physical record, it is found within an easy-to-navigate electronic medical record system.

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Who uses Shepherd?

Based on 87 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Veterinary
Computer & Network Security
Hospital & Health Care

Use cases

Veterinary

Shepherd's key features

Most critical features, based on insights from Shepherd users:

Appointment scheduling
Patient records management
Billing & invoicing
Prescription processing
Charting
Client management

All Shepherd features

Features rating:

Workflow management
Activity dashboard
Self service portal
Reminders
Document management
Invoice management
Confirmations/Reminders
Treatment planning
Customer database
Live chat
SMS messaging
Inventory management
Alerts/Notifications
Payment processing
Imaging and x-rays
Patient portal
Accounting
Third-Party integrations
Template management
Task scheduling
Status tracking
SOAP notes
API
Calendar management
Reporting & statistics
Communication management
Patient intake
Data import/export
Document storage
Electronic payments
Historical reporting
EMR/EHR
Email reminders
Electronic signature

Shepherd alternatives

Shepherd logo
visit website

Starting from

299

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
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No pricing info

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Free version
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Starting from

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Shepherd pricing

Value for money rating:

Starting from

299

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Shepherd price and value

Value for money rating:

To see what individual users think of Shepherd's price and value, check out the review snippets below.

“Shepherd is streamlined and efficient and perfect for our ugent/emergent care hospital. There is excellent customer service and the team is always working on improvements based on customer feedback.”
LM

Laura M.

Owner, Veterinarian

“Overall satisfied and glad we switched. The help function is always available if questions arise and the training modules provided were easy and fast.”
MW

Melissa W.

Hospital Administrator

Shepherd integrations (6)

Integrations rated by users

We looked at 87 user reviews to identify which products are mentioned as Shepherd integrations and how users feel about them.

Talkatoo logo
Talkatoo

Integration rating: 2.6 (5)

I don't see how it is helpful that this is integrated. There is no benefit and I personally am disappointed by the talkatoo.

AR

Ashley R.

Owner and veterinarian

Weave logo
Weave

Integration rating: 3.7 (6)

Shepherd support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Webinars
Documentation
Live Online
Videos

Shepherd FAQs

Q. Who are the typical users of Shepherd?

Shepherd has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Shepherd support?

Shepherd supports the following languages:
English


Q. Does Shepherd support mobile devices?

Shepherd supports the following devices:
Android, iPad, iPhone


Q. Does Shepherd offer an API?

Yes, Shepherd has an API available for use.


Q. What level of support does Shepherd offer?

Shepherd offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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