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Sumac vs Notehouse Comparison (2026)

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Sumac logo

Sumac

Notehouse logo

Notehouse

Overview

Simplify Human Service Case Management. Streamline Client Intake, Case Notes, Service Delivery & Reporting. HIPAA & PIPEDA Compliant. Incudes Free Top-rated Support.

Notehouse supports nonprofit teams with a secure, flexible system for documenting ongoing work without unnecessary complexity. By centralizing records, notes, and files, nonprofits can maintain continuity, reduce information loss, and support consistent documentation across teams and programs.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

179

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

12

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

132

5

4

3

2

1

69

50

9

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

4.7

111

5

4

3

2

1

88

18

3

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

Pros

“We started using Sumac to manage our youth programs that work with youth involved in the criminal justice system, and we’ve found it to be extremely helpful, reliable, and secure. When our funders required us to use a secure database for confidential client information, we researched Sumac and have never looked back.”
RM

Rodrigo M.

Pograms Manager

“The platform makes it easy to keep all information organized, confidential, and accessible only to authorized staff. Whenever we’ve encountered an issue, Sumac Support has been outstanding; one email away, and their response time is often within minutes.”
RM

Rodrigo M.

Pograms Manager

“It has improved how we document client interactions, manage referrals, and collect data across multiple programs.”
MJ

Maryam J.

Youth Outreach Worker

Pros

“It skips the confusing extra features of bigger programs, making it great for small teams that just want to log their daily work quickly and get back to helping people.”
Verified reviewer profile picture

Elisabetta M.

Marketing JR

“I have about 40-something clients I manage and keeping track of notes and follow-ups used to be a whole thing.”
SH

Sam H.

Admin Assistant

“You can use voice typing to save time, and it keeps sensitive client information safe without costing a lot of money.”
Verified reviewer profile picture

Elisabetta M.

Marketing JR

Cons

“At times, the system can be a bit slow when multiple users are logged in, and some customization features (like form templates) require admin access or additional setup support.”
MJ

Maryam J.

Youth Outreach Worker

“The only issue we’ve encountered (easily resolved by an administrator) is that client files sometimes become locked, and staff cannot unlock them independently.”
RM

Rodrigo M.

Pograms Manager

“Actually, my one complaint is they changed the gift entry form and it is not nearly as flexible as the older form had been.”
NM

Nancy M.

Director

Cons

“There have also been a few moments where onboarding new team members took longer than expected because the built-in help resources are somewhat limited.”
RD

Ruth D.

Virtual Assistant

“constant outages and doesn't load the home screen often.”
SH

Shelly H.

case manager

“The interface can feel basic at times.”
MN

Muna N.

Event Planner

  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features145
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Alumni Management
  • Applicant Tracking
  • Application Management
  • Appointment Management
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • Billing & Invoicing
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Care Plan Management
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Certification & Licensing
  • Child Welfare Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Due Date Tracking
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • File Sharing
  • Financial Reporting
  • For Nonprofits
  • Forms Management
  • Full Text Search
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Management
  • HIPAA Compliant
  • Historical Trend Analysis
  • Impact Measurement
  • Intake Management
  • Interaction Tracking
  • Medical History Records
  • Meeting Notes
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-Location
  • Notes Management
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recognition Management
  • Records Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Session Notes
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Templates
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Volunteer Management
  • Volunteer Recruiting
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management
  • Total features64
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Alumni Management
  • Applicant Tracking
  • Application Management
  • Appointment Management
  • Approval Process Control
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Auction Management
  • Billing & Invoicing
  • Budget Control
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Care Plan Management
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Certification & Licensing
  • Child Welfare Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Collection
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Due Date Tracking
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • File Sharing
  • Financial Reporting
  • For Nonprofits
  • Forms Management
  • Full Text Search
  • Fundraising Management
  • Gift Matching Management
  • Goal Setting/Tracking
  • Grant Application Management
  • Grant Management
  • HIPAA Compliant
  • Historical Trend Analysis
  • Impact Measurement
  • Intake Management
  • Interaction Tracking
  • Medical History Records
  • Meeting Notes
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-Location
  • Notes Management
  • Online Forms
  • Online Giving
  • Payment Processing
  • Personalization
  • Pledge Management
  • Program Management
  • Progress Reports
  • Progress Tracking
  • Project Time Tracking
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Receipt Management
  • Recognition Management
  • Records Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Referral Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Session Notes
  • Summary Reports
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Scheduling
  • Templates
  • Third-Party Integrations
  • Time Tracking
  • Training Management
  • Volunteer Management
  • Volunteer Recruiting
  • Wait List Management
  • Web Forms
  • Website Integration
  • Website Management
  • Workflow Management

Integrations

  • Total integrations2
  • Constant Contact
  • QuickBooks Online
  • Total integrationsN/A
  • Constant Contact
  • QuickBooks Online