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Xtime Logo

The end-to-end technology solution for the ultimate service.

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Xtime - 2026 Pricing, Features, Reviews & Alternatives

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Xtime overview

What is Xtime?

Xtime is the leading end-to-end software solution that drives customer loyalty and revenue for automotive dealers in each stage of the service process. With easy-to-use technology and industry experts, Xtime helps dealers meet changing customer expectations. As an advanced, connected solution that provides exceptional support, Xtime is?committed to helping dealers deliver the ultimate service experience. Through transparency, convenience, and trust, Xtime Spectrum — comprised of Schedule, Engage, Inspect, and Invite — facilitates more than ten million service appointments monthly. Xtime is a Cox Automotive brand.?

Starting price

Xtime’s user interface

Ease of use rating:

Xtime reviews

Overall rating

4.6

/5

17

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.65/10
Rating distribution

5

4

3

2

1

13

2

1

1

0

Pros
“I love the way that every aspect of the Xtime suite compliments each other. Recapturing declined services has never been easier, thanks to Inspect and Invite.”
TM

Tanya M.

Marketing Manager

“We love how easy the system is to use for our BDC team as well as our customers. Very happy with the support if we ever need help.”
SB

STEVE B.

GM

“Xtime has an awesome training course that makes getting started with Xtime very easy. Their customer support team is very knowledgeable and always very fast and helpful with problem solving.”
GB

Gretchen B.

BCD Team Lead

Cons
“Does not always integrate with DMS software and you will not know if this happened until it is a major problem.”
CJ

Chad J.

GM

“Technicians request for parts was not going through because of a connectivity issue but an error was not returned so parts were not ordered and customers had to wait additional time.”
CJ

Chad J.

GM

“The setup is a little difficult and complicated.”
MI

Matthew I.

Service Administrator

Who uses Xtime?

Based on 17 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Automotive

Use cases

Auto Dealer
Auto Body

Xtime's key features

Most critical features, based on insights from Xtime users:

Service department
For automotive dealerships
Reporting/Analytics
Appointment management
Inventory management

All Xtime features

Features rating:

CRM
Maintenance scheduling
Scheduling
Service history

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Xtime support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Xtime FAQs

Q. Who are the typical users of Xtime?

Xtime has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Xtime support?

Xtime supports the following languages:
English


Q. Does Xtime support mobile devices?

Xtime supports the following devices:
Android, iPad, iPhone


Q. Does Xtime offer an API?

No, Xtime does not have an API available.


Q. What level of support does Xtime offer?

Xtime offers the following support options:
Phone Support, Email/Help Desk

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