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ActivEngage

Communication solution for automotive businesses

Table of Contents

ActivEngage - 2025 Pricing, Features, Reviews & Alternatives

What is ActivEngage?

ActiveEngage is a web-based live chat and communication solution designed to help businesses in the automotive industry optimize the customer buying journey. Features include lead generation and routing, real-time escalations, activity tracking, reporting, and analytics.

The platform offers a PreRead feature, which enables sellers to address customer queries and create responses before the final delivery of a message. Sales teams using ActiveEngage can capture and record prospect details through custom lead forms. With the messaging feature, ActiveOne, agents can chat with buyers, share media files, and provide shopping assistance through multiple channels such as SMS, pay-per-click ads, social media, Craigslist, and more.

ActivEngage supports integration with Facebook Messenger, Carfax, Lotlinx, XTime, DealerSocket, and CRM applications. Agents can use the solution to schedule appointments, capture leads, and record customer information related to last servicing date, manufacturer, model, and mileage. Besides, managers can use the solution to handle various issues such as overbooking, time conflicts, missed appointments, and bookings at non-working hours.

Starting from

Alternatives with better value for money

ActivEngage's features

Features rating:

4.7

(3)

Activity Dashboard

(0)

Activity Tracking

(0)

Chat/Messaging

(0)

Communication Management

(0)

CRM

(0)

Customer History

(0)

Interaction Tracking

(0)

Live Chat

(0)

Monitoring

(0)

Multi-Channel Communication

(0)

Real-time Consumer-facing Chat

(0)

Reporting & Statistics

(0)

Reporting/Analytics

(0)

Third-Party Integrations

(0)

Transfers/Routing

(0)

ActivEngage alternatives

ActivEngage

5.0

(3)

Starting from

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

5.0

Customer Support

5.0

Freshdesk

4.5

(3.3K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.4

Customer Support

4.5

Zoho Desk

4.5

(2.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.5

Customer Support

4.3

Tidio

4.7

(464)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.5

Customer Support

4.6

ActivEngage pricing

Value for money rating:

5.0

Starting from

Pricing details

Subscription

Free trial

Free plan

Pricing range

ActivEngage integrations (7)

Top integrations

ActivEngage support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

24/7 (Live rep)

Chat

Training options

Live Online

Documentation

Webinars

Videos

ActivEngage reviews

Overall rating

5.0

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.5/10

Rating distribution

ActivEngage FAQs

Q. What type of pricing plans does ActivEngage offer?

ActivEngage has the following pricing plans:
Starting from: $99.00

These products have better value for money

Q. Who are the typical users of ActivEngage?

ActivEngage has the following typical customers:
Small Business

Q. What languages does ActivEngage support?

ActivEngage supports the following languages:
English

Q. Does ActivEngage support mobile devices?

ActivEngage supports the following devices:
Android, iPad, iPhone

Q. Does ActivEngage offer an API?

No, ActivEngage does not have an API available.

Q. What other apps does ActivEngage integrate with?

ActivEngage integrates with the following applications:
Lotlinx, CDK Global, Dealer.com, DealerFire, Xtime, Dealertrack DMS

Q. What level of support does ActivEngage offer?

ActivEngage offers the following support options:
Email/Help Desk, 24/7 (Live rep), Chat

Related categories

Customer Communications Management

Customer Engagement

Live Chat