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We call BankPoint "the best vendor ever. They are all knowledgeable, friendly, efficient and responsive.
Inability to export historical data for a loan in bulk (i.e. daily balances) is annoying, and something easy that should be in place already.
We also now have sophisticated reports that make communicating with regulators straight forward. The best part about ARCS is it's about as easy to use as possible.
Sometimes the tasks built into the process can be so simple or repetitive that I am concerned that users will just check them off without thinking whether they actually did the task.
It's flexibility in reporting and information "at your fingertips" is outstanding. If your bank operates more than one core system - the integration is seamless.
The URL for a loan detail page uses an internal numbering system, not the loan number itself, which is annoying for creating external links.
The product combines information from several servicing systems and delivers it to the end user through an elegant user interface. Customer support is terrific.
BankPoint was a crucial part of our process for PPP loans. It has cut down our reliance on spreadsheets to handle workflow and pipeline reporting.
The team at BankPoint is responsive and helpful. While working with them, their knowledge base has helped us refine our processes.
As we have added a very detailed product to our product line, we have found that BankPoint is most flexible and efficient in brainstorming on how to best on-board the product.
The simplicity of the system makes it very user friendly.
Great experience overall. Quick turnaround and exceptional knowledgeable staff.
The product is extremely easy to use - user friendly.
It is a true add on tool to any core system. It manages asset review programs, REO products (including AP integration), general loan inquiry, concentration monitoring and portfolio risk ratings.
We call BankPoint "the best vendor ever. They are all knowledgeable, friendly, efficient and responsive.
Inability to export historical data for a loan in bulk (i.e. daily balances) is annoying, and something easy that should be in place already.
We also now have sophisticated reports that make communicating with regulators straight forward. The best part about ARCS is it's about as easy to use as possible.
Sometimes the tasks built into the process can be so simple or repetitive that I am concerned that users will just check them off without thinking whether they actually did the task.
It's flexibility in reporting and information "at your fingertips" is outstanding. If your bank operates more than one core system - the integration is seamless.
The URL for a loan detail page uses an internal numbering system, not the loan number itself, which is annoying for creating external links.
The product combines information from several servicing systems and delivers it to the end user through an elegant user interface. Customer support is terrific.
BankPoint was a crucial part of our process for PPP loans. It has cut down our reliance on spreadsheets to handle workflow and pipeline reporting.
The team at BankPoint is responsive and helpful. While working with them, their knowledge base has helped us refine our processes.
As we have added a very detailed product to our product line, we have found that BankPoint is most flexible and efficient in brainstorming on how to best on-board the product.
The simplicity of the system makes it very user friendly.
Great experience overall. Quick turnaround and exceptional knowledgeable staff.
The product is extremely easy to use - user friendly.
It is a true add on tool to any core system. It manages asset review programs, REO products (including AP integration), general loan inquiry, concentration monitoring and portfolio risk ratings.
We call BankPoint "the best vendor ever. They are all knowledgeable, friendly, efficient and responsive.
Inability to export historical data for a loan in bulk (i.e. daily balances) is annoying, and something easy that should be in place already.
We also now have sophisticated reports that make communicating with regulators straight forward. The best part about ARCS is it's about as easy to use as possible.
Sometimes the tasks built into the process can be so simple or repetitive that I am concerned that users will just check them off without thinking whether they actually did the task.
It's flexibility in reporting and information "at your fingertips" is outstanding. If your bank operates more than one core system - the integration is seamless.
The URL for a loan detail page uses an internal numbering system, not the loan number itself, which is annoying for creating external links.
The product combines information from several servicing systems and delivers it to the end user through an elegant user interface. Customer support is terrific.
BankPoint was a crucial part of our process for PPP loans. It has cut down our reliance on spreadsheets to handle workflow and pipeline reporting.
The team at BankPoint is responsive and helpful. While working with them, their knowledge base has helped us refine our processes.
As we have added a very detailed product to our product line, we have found that BankPoint is most flexible and efficient in brainstorming on how to best on-board the product.
The simplicity of the system makes it very user friendly.
Great experience overall. Quick turnaround and exceptional knowledgeable staff.
The product is extremely easy to use - user friendly.
It is a true add on tool to any core system. It manages asset review programs, REO products (including AP integration), general loan inquiry, concentration monitoring and portfolio risk ratings.
I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.
Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.
Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.
We are in process of integration an ERP system with the bpm'online system with help of Partner of bpm'online so that no data was lost or missed out.
If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.
Didn't provide a modular pricing that we can adjust according to what we needs. Design features in marketing is limited.
We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.
The mobile application was only slightly difficult to get used to navigating, but there was a lot of customization on the implementation end.
Even though the system is powerful and feature-rich already, we are confident that the product has a huge potential.
Bpm'online Studio - Great tool to improve process implementation and easy to use.
The system is versatile and intuitive, which makes it a perfect fit for our company.
Creatio - great product - really flexible - great customer service.
First, the business process tool is easy to use yet powerful and robust. It can be used to automate business tasks, implement rules and also, to develop integrations with third party tools.
A highly recommended solution for customer-centric businesses.
Thanks to its low-code development tools, we are able to create new tailor-made solutions on.
Excellent pricing and incredibly simple license management.
With the help of the bpm’online system we are now able to record, store, and organize all the data that we had. In addition, during the integration process the data was deduplicated and cleaned.
I really like this platform because it has allowed me to automate and streamline customer service processes, as well as efficiently manage all activities related to my clients.
I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.
Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.
Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.
We are in process of integration an ERP system with the bpm'online system with help of Partner of bpm'online so that no data was lost or missed out.
If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.
Didn't provide a modular pricing that we can adjust according to what we needs. Design features in marketing is limited.
We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.
The mobile application was only slightly difficult to get used to navigating, but there was a lot of customization on the implementation end.
Even though the system is powerful and feature-rich already, we are confident that the product has a huge potential.
Bpm'online Studio - Great tool to improve process implementation and easy to use.
The system is versatile and intuitive, which makes it a perfect fit for our company.
Creatio - great product - really flexible - great customer service.
First, the business process tool is easy to use yet powerful and robust. It can be used to automate business tasks, implement rules and also, to develop integrations with third party tools.
A highly recommended solution for customer-centric businesses.
Thanks to its low-code development tools, we are able to create new tailor-made solutions on.
Excellent pricing and incredibly simple license management.
With the help of the bpm’online system we are now able to record, store, and organize all the data that we had. In addition, during the integration process the data was deduplicated and cleaned.
I really like this platform because it has allowed me to automate and streamline customer service processes, as well as efficiently manage all activities related to my clients.
I can honestly say its been excellent - anything we ask for has been done in good time, reliable system, great staff.
Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.
Clean intuitive interfaces that eliminate a great deal of hassle from end-user education. Robust out of the box solutions for many standard business needs.
We are in process of integration an ERP system with the bpm'online system with help of Partner of bpm'online so that no data was lost or missed out.
If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.
Didn't provide a modular pricing that we can adjust according to what we needs. Design features in marketing is limited.
We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.
The mobile application was only slightly difficult to get used to navigating, but there was a lot of customization on the implementation end.
Even though the system is powerful and feature-rich already, we are confident that the product has a huge potential.
Bpm'online Studio - Great tool to improve process implementation and easy to use.
The system is versatile and intuitive, which makes it a perfect fit for our company.
Creatio - great product - really flexible - great customer service.
First, the business process tool is easy to use yet powerful and robust. It can be used to automate business tasks, implement rules and also, to develop integrations with third party tools.
A highly recommended solution for customer-centric businesses.
Thanks to its low-code development tools, we are able to create new tailor-made solutions on.
Excellent pricing and incredibly simple license management.
With the help of the bpm’online system we are now able to record, store, and organize all the data that we had. In addition, during the integration process the data was deduplicated and cleaned.
I really like this platform because it has allowed me to automate and streamline customer service processes, as well as efficiently manage all activities related to my clients.
The very good documentation helped me like a charm. Processmaker is the perfect base to integrate workflows in webapplications and its your best friend if you speak php.
It's sensitivity to external services. The platform depend has a lot of vulnerability to external services failures.
The support team are fantastic and will help you through coding issues. Feature requests are implemented quickly and overall we have seem an improvement internally with our processes.
Debugging can be sometimes difficult, and inability to automatically convert 2.x processes to 3.x.
PMWS is a very good software which helps to finish the task within in short time with a quality and fulfilling the full User Requirements and also Ease of Use.
There seemed to be a real lack of thought or foresight, if you were using the software in different environments (IE: a dev, a uat, and a production environment).
We have used processmaker very successfully over the years. We are now outgrowing it’s capabilities.
Very difficult to make a reports. And also developing plugins.
Also, the ProcessMaker Sales and Support teams have been very helpful as they have always been prompt in resolving issues/complaints presented.
I put 3 stars for ease of use as I don't know PHP, JavaScript or MySQL but am learning as I go. Overall compared to other vendors I investigated, for the price point this is a very good tool.
I like that simple processes can be automated and put on workflows to improve efficiency of businesses.
One of the Best and easy to use and develop BPM software.
The layout was familiar from the word go - ProcessMaker utilizes an almost email like generic layout which made it easy for me to understand it, use it and implement it.
Processmaker provided very detail instructions from simple workflow design to advanced topics such as RESTFUL API.
The easy to customize interface and configuration capabilities allowed us to automate old processes in to web based solutions.
Processmaker allows us to automate processes that were previously pdf forms. A big help at a time we could not afford a full featured ECM system.
Overall it is a good system to manager internal process. It is inexpensive and customer support is prompt although the team is no in united states.
Simple configuration , simple coding and easy to develop UIs.
The very good documentation helped me like a charm. Processmaker is the perfect base to integrate workflows in webapplications and its your best friend if you speak php.
It's sensitivity to external services. The platform depend has a lot of vulnerability to external services failures.
The support team are fantastic and will help you through coding issues. Feature requests are implemented quickly and overall we have seem an improvement internally with our processes.
Debugging can be sometimes difficult, and inability to automatically convert 2.x processes to 3.x.
PMWS is a very good software which helps to finish the task within in short time with a quality and fulfilling the full User Requirements and also Ease of Use.
There seemed to be a real lack of thought or foresight, if you were using the software in different environments (IE: a dev, a uat, and a production environment).
We have used processmaker very successfully over the years. We are now outgrowing it’s capabilities.
Very difficult to make a reports. And also developing plugins.
Also, the ProcessMaker Sales and Support teams have been very helpful as they have always been prompt in resolving issues/complaints presented.
I put 3 stars for ease of use as I don't know PHP, JavaScript or MySQL but am learning as I go. Overall compared to other vendors I investigated, for the price point this is a very good tool.
I like that simple processes can be automated and put on workflows to improve efficiency of businesses.
One of the Best and easy to use and develop BPM software.
The layout was familiar from the word go - ProcessMaker utilizes an almost email like generic layout which made it easy for me to understand it, use it and implement it.
Processmaker provided very detail instructions from simple workflow design to advanced topics such as RESTFUL API.
The easy to customize interface and configuration capabilities allowed us to automate old processes in to web based solutions.
Processmaker allows us to automate processes that were previously pdf forms. A big help at a time we could not afford a full featured ECM system.
Overall it is a good system to manager internal process. It is inexpensive and customer support is prompt although the team is no in united states.
Simple configuration , simple coding and easy to develop UIs.
The very good documentation helped me like a charm. Processmaker is the perfect base to integrate workflows in webapplications and its your best friend if you speak php.
It's sensitivity to external services. The platform depend has a lot of vulnerability to external services failures.
The support team are fantastic and will help you through coding issues. Feature requests are implemented quickly and overall we have seem an improvement internally with our processes.
Debugging can be sometimes difficult, and inability to automatically convert 2.x processes to 3.x.
PMWS is a very good software which helps to finish the task within in short time with a quality and fulfilling the full User Requirements and also Ease of Use.
There seemed to be a real lack of thought or foresight, if you were using the software in different environments (IE: a dev, a uat, and a production environment).
We have used processmaker very successfully over the years. We are now outgrowing it’s capabilities.
Very difficult to make a reports. And also developing plugins.
Also, the ProcessMaker Sales and Support teams have been very helpful as they have always been prompt in resolving issues/complaints presented.
I put 3 stars for ease of use as I don't know PHP, JavaScript or MySQL but am learning as I go. Overall compared to other vendors I investigated, for the price point this is a very good tool.
I like that simple processes can be automated and put on workflows to improve efficiency of businesses.
One of the Best and easy to use and develop BPM software.
The layout was familiar from the word go - ProcessMaker utilizes an almost email like generic layout which made it easy for me to understand it, use it and implement it.
Processmaker provided very detail instructions from simple workflow design to advanced topics such as RESTFUL API.
The easy to customize interface and configuration capabilities allowed us to automate old processes in to web based solutions.
Processmaker allows us to automate processes that were previously pdf forms. A big help at a time we could not afford a full featured ECM system.
Overall it is a good system to manager internal process. It is inexpensive and customer support is prompt although the team is no in united states.
Simple configuration , simple coding and easy to develop UIs.
Very easy to manage and see what is left outstanding, what each person is responsible for.
They desperately need an onboarding component into vendor management platform.
I think the best feature of the tool are the standard templates and checklists that are within the software. These "Best Practices" tools are a huge plus.
When using the Business Continuity module, I often run into a few conflicts with the listed vendors that are linked to the Vendor Management module.
The staff is great to work with and always has the customers best interests in mind.
Still learning to navigate the system, sometimes frustrating yet.
The software is very comprehensive and modules are interfaced as a cross reference. In addition our auditors and regulators love it.
Sometimes navigation is difficult in finding what I need because I don’t use the product on a regular basis.
The customer service is fantastic and is always very prompt to respond to our inquiries. I feel that they are very approachable and offer solutions when called upon.
Ease of use and to the point customer support would be the key success points. Templates are always there to get help and tutorial shows a lot to offer for beginners.
The best feature of the software is the ease of use for Board Reporting and tracking tasks and assignments across our organization.
The Tandem Software is easy to use and is a good value with many useful features.
Tandem software and CoNetrix staff are both amazing.
We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning new features or modules seamless.
I like the integration between the modules that provides you with a comprehensive snapshot of what the examiners are concerned about the most.
Exceptional and easy to use Information Security platform that is delivered at an affordable price.
Like how the data integrate with their other module allowing the user to do less clicking.
The basic functionality of many different risk management needs are addressed and for the price, it cannot be beat and the interoperability between the modules is excellent.
Very easy to manage and see what is left outstanding, what each person is responsible for.
They desperately need an onboarding component into vendor management platform.
I think the best feature of the tool are the standard templates and checklists that are within the software. These "Best Practices" tools are a huge plus.
When using the Business Continuity module, I often run into a few conflicts with the listed vendors that are linked to the Vendor Management module.
The staff is great to work with and always has the customers best interests in mind.
Still learning to navigate the system, sometimes frustrating yet.
The software is very comprehensive and modules are interfaced as a cross reference. In addition our auditors and regulators love it.
Sometimes navigation is difficult in finding what I need because I don’t use the product on a regular basis.
The customer service is fantastic and is always very prompt to respond to our inquiries. I feel that they are very approachable and offer solutions when called upon.
Ease of use and to the point customer support would be the key success points. Templates are always there to get help and tutorial shows a lot to offer for beginners.
The best feature of the software is the ease of use for Board Reporting and tracking tasks and assignments across our organization.
The Tandem Software is easy to use and is a good value with many useful features.
Tandem software and CoNetrix staff are both amazing.
We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning new features or modules seamless.
I like the integration between the modules that provides you with a comprehensive snapshot of what the examiners are concerned about the most.
Exceptional and easy to use Information Security platform that is delivered at an affordable price.
Like how the data integrate with their other module allowing the user to do less clicking.
The basic functionality of many different risk management needs are addressed and for the price, it cannot be beat and the interoperability between the modules is excellent.
Very easy to manage and see what is left outstanding, what each person is responsible for.
They desperately need an onboarding component into vendor management platform.
I think the best feature of the tool are the standard templates and checklists that are within the software. These "Best Practices" tools are a huge plus.
When using the Business Continuity module, I often run into a few conflicts with the listed vendors that are linked to the Vendor Management module.
The staff is great to work with and always has the customers best interests in mind.
Still learning to navigate the system, sometimes frustrating yet.
The software is very comprehensive and modules are interfaced as a cross reference. In addition our auditors and regulators love it.
Sometimes navigation is difficult in finding what I need because I don’t use the product on a regular basis.
The customer service is fantastic and is always very prompt to respond to our inquiries. I feel that they are very approachable and offer solutions when called upon.
Ease of use and to the point customer support would be the key success points. Templates are always there to get help and tutorial shows a lot to offer for beginners.
The best feature of the software is the ease of use for Board Reporting and tracking tasks and assignments across our organization.
The Tandem Software is easy to use and is a good value with many useful features.
Tandem software and CoNetrix staff are both amazing.
We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning new features or modules seamless.
I like the integration between the modules that provides you with a comprehensive snapshot of what the examiners are concerned about the most.
Exceptional and easy to use Information Security platform that is delivered at an affordable price.
Like how the data integrate with their other module allowing the user to do less clicking.
The basic functionality of many different risk management needs are addressed and for the price, it cannot be beat and the interoperability between the modules is excellent.
I think it's a good system and I'm grateful for the fact that it's stable and we don't have to constantly call for support. Support is always available.
I'm not sure if this is a bug or not, but It happened only twice that a transaction was not recorded. It may be due to the system error during save or a local problem on the computer.
The OFAC and OSFI automatic checks are excellent and can help us with our compliance program. All the things that are automated are helping us.
I cannot think of anything. I'm no pros at computers.
Beginning with the ease of the installation process continuing through a year of ongoing training, it has been a pleasure to work with such as professional organization.
The current version that we have is limited in terms of currencies.
The fact that the system is now faster than previous version is a great plus. I really appreciate that some of our suggestions are implemented in the system.
The software seems to be designed for advanced users because some of my co-workers had a difficult time navigating through the process.
I would recommend the system to other foreign exchanges. It's very reliable and our business is relying on it for our everyday transactions.
Ease to handle,User friendly,very good modules ,cost effective.
For customer service since they generally reply you from few minutes till a day and they do try their best to help us.
Good product and highly recommended for a Money Changer Operation and even for new ones to set up. The software is very user friendly and getting users to sue it efficiently does not take time.
Gives real time information. The customer service is outstanding.
CurrencyXchanger :Excellent integration in multi-currency environment.
I would absolutely recommend the system. It's very easy to use and understand.
User friendly interface, easy to operate with minimal pc knowledge.
I seriously recommend this product to every business that wants to offer multi-currency Point of Sale, such as Money Service Bureaus.
Integrate with accounting, currency exchange, customer management, booking system, FINTRAC requirement. Well to handle multi-currency: automatic or manually update rate, set my own commission policy.
I think it's a good system and I'm grateful for the fact that it's stable and we don't have to constantly call for support. Support is always available.
I'm not sure if this is a bug or not, but It happened only twice that a transaction was not recorded. It may be due to the system error during save or a local problem on the computer.
The OFAC and OSFI automatic checks are excellent and can help us with our compliance program. All the things that are automated are helping us.
I cannot think of anything. I'm no pros at computers.
Beginning with the ease of the installation process continuing through a year of ongoing training, it has been a pleasure to work with such as professional organization.
The current version that we have is limited in terms of currencies.
The fact that the system is now faster than previous version is a great plus. I really appreciate that some of our suggestions are implemented in the system.
The software seems to be designed for advanced users because some of my co-workers had a difficult time navigating through the process.
I would recommend the system to other foreign exchanges. It's very reliable and our business is relying on it for our everyday transactions.
Ease to handle,User friendly,very good modules ,cost effective.
For customer service since they generally reply you from few minutes till a day and they do try their best to help us.
Good product and highly recommended for a Money Changer Operation and even for new ones to set up. The software is very user friendly and getting users to sue it efficiently does not take time.
Gives real time information. The customer service is outstanding.
CurrencyXchanger :Excellent integration in multi-currency environment.
I would absolutely recommend the system. It's very easy to use and understand.
User friendly interface, easy to operate with minimal pc knowledge.
I seriously recommend this product to every business that wants to offer multi-currency Point of Sale, such as Money Service Bureaus.
Integrate with accounting, currency exchange, customer management, booking system, FINTRAC requirement. Well to handle multi-currency: automatic or manually update rate, set my own commission policy.
I think it's a good system and I'm grateful for the fact that it's stable and we don't have to constantly call for support. Support is always available.
I'm not sure if this is a bug or not, but It happened only twice that a transaction was not recorded. It may be due to the system error during save or a local problem on the computer.
The OFAC and OSFI automatic checks are excellent and can help us with our compliance program. All the things that are automated are helping us.
I cannot think of anything. I'm no pros at computers.
Beginning with the ease of the installation process continuing through a year of ongoing training, it has been a pleasure to work with such as professional organization.
The current version that we have is limited in terms of currencies.
The fact that the system is now faster than previous version is a great plus. I really appreciate that some of our suggestions are implemented in the system.
The software seems to be designed for advanced users because some of my co-workers had a difficult time navigating through the process.
I would recommend the system to other foreign exchanges. It's very reliable and our business is relying on it for our everyday transactions.
Ease to handle,User friendly,very good modules ,cost effective.
For customer service since they generally reply you from few minutes till a day and they do try their best to help us.
Good product and highly recommended for a Money Changer Operation and even for new ones to set up. The software is very user friendly and getting users to sue it efficiently does not take time.
Gives real time information. The customer service is outstanding.
CurrencyXchanger :Excellent integration in multi-currency environment.
I would absolutely recommend the system. It's very easy to use and understand.
User friendly interface, easy to operate with minimal pc knowledge.
I seriously recommend this product to every business that wants to offer multi-currency Point of Sale, such as Money Service Bureaus.
Integrate with accounting, currency exchange, customer management, booking system, FINTRAC requirement. Well to handle multi-currency: automatic or manually update rate, set my own commission policy.
Pros and Cons from The Nortridge Loan System users
+15
The ease of custom reporting from the database, integration of complimentary software and great support from the Nortridge team top my list of LIKES.
The largest problems we are having as a licensed user of NLS is latency between using the application an it communicating with the server.
The ease of use and the custom features that they will develop for our users. The support is amazing as well.
Bugs in new versions are unpredictable and annoying. Small companies generally do not have the resources to do extensive testing.
Affordable, Not inexpensive or cheap. Excellent Consulting services on start up.
It can be difficult at times to identify the origins of problems which makes fixes hard to implement.
I like the control I have in the system. Because of all the options you have with the technology, support has to look at most issues at the micro level which can add time to getting an issue resolved.
It can be hard for a non technical person to use but depends on the individual.
It has overall been a great experience using NLS as a loan servicing system. I have used other systems for financial servicing but this system is the most user friendly one I have ever used.
This is a very good loan servicing software that helps you to keep track of loans in the pipeline, email or text customers with updates or questions, generate documents, etc.
Love the integrated ecosystem NLS has provided to Pay. Keeping our mutual customers within a user-friendly and seamless environment when making a payment is a huge value-add.
I like the ability to manage a diverse portfolio. We Service a variety portfolio types as we as manage our own accounts.
Overall the partner relationship is a good one with Nortridge being very attentive to our needs.
The system is highly customizable and easy to use. The NLS development and support teams are very responsive and willing to work with your business needs.
I like that we are able to customize area's where it is beneficial to our business.
The Nortridge team is truly a PARTNER with us not just another vendor. Everyone on the Nortridge team seems to genuinely care about our business model and our goals at both a high-and detail-level.
It is very customizable and you can pretty much do anything you need to do. Some more complicated than others depending on the requirements on your business.
I use this software to bend down the cost curve during our rapid period of growth.
The ease of custom reporting from the database, integration of complimentary software and great support from the Nortridge team top my list of LIKES.
The largest problems we are having as a licensed user of NLS is latency between using the application an it communicating with the server.
The ease of use and the custom features that they will develop for our users. The support is amazing as well.
Bugs in new versions are unpredictable and annoying. Small companies generally do not have the resources to do extensive testing.
Affordable, Not inexpensive or cheap. Excellent Consulting services on start up.
It can be difficult at times to identify the origins of problems which makes fixes hard to implement.
I like the control I have in the system. Because of all the options you have with the technology, support has to look at most issues at the micro level which can add time to getting an issue resolved.
It can be hard for a non technical person to use but depends on the individual.
It has overall been a great experience using NLS as a loan servicing system. I have used other systems for financial servicing but this system is the most user friendly one I have ever used.
This is a very good loan servicing software that helps you to keep track of loans in the pipeline, email or text customers with updates or questions, generate documents, etc.
Love the integrated ecosystem NLS has provided to Pay. Keeping our mutual customers within a user-friendly and seamless environment when making a payment is a huge value-add.
I like the ability to manage a diverse portfolio. We Service a variety portfolio types as we as manage our own accounts.
Overall the partner relationship is a good one with Nortridge being very attentive to our needs.
The system is highly customizable and easy to use. The NLS development and support teams are very responsive and willing to work with your business needs.
I like that we are able to customize area's where it is beneficial to our business.
The Nortridge team is truly a PARTNER with us not just another vendor. Everyone on the Nortridge team seems to genuinely care about our business model and our goals at both a high-and detail-level.
It is very customizable and you can pretty much do anything you need to do. Some more complicated than others depending on the requirements on your business.
I use this software to bend down the cost curve during our rapid period of growth.
The ease of custom reporting from the database, integration of complimentary software and great support from the Nortridge team top my list of LIKES.
The largest problems we are having as a licensed user of NLS is latency between using the application an it communicating with the server.
The ease of use and the custom features that they will develop for our users. The support is amazing as well.
Bugs in new versions are unpredictable and annoying. Small companies generally do not have the resources to do extensive testing.
Affordable, Not inexpensive or cheap. Excellent Consulting services on start up.
It can be difficult at times to identify the origins of problems which makes fixes hard to implement.
I like the control I have in the system. Because of all the options you have with the technology, support has to look at most issues at the micro level which can add time to getting an issue resolved.
It can be hard for a non technical person to use but depends on the individual.
It has overall been a great experience using NLS as a loan servicing system. I have used other systems for financial servicing but this system is the most user friendly one I have ever used.
This is a very good loan servicing software that helps you to keep track of loans in the pipeline, email or text customers with updates or questions, generate documents, etc.
Love the integrated ecosystem NLS has provided to Pay. Keeping our mutual customers within a user-friendly and seamless environment when making a payment is a huge value-add.
I like the ability to manage a diverse portfolio. We Service a variety portfolio types as we as manage our own accounts.
Overall the partner relationship is a good one with Nortridge being very attentive to our needs.
The system is highly customizable and easy to use. The NLS development and support teams are very responsive and willing to work with your business needs.
I like that we are able to customize area's where it is beneficial to our business.
The Nortridge team is truly a PARTNER with us not just another vendor. Everyone on the Nortridge team seems to genuinely care about our business model and our goals at both a high-and detail-level.
It is very customizable and you can pretty much do anything you need to do. Some more complicated than others depending on the requirements on your business.
I use this software to bend down the cost curve during our rapid period of growth.
An amazing asset to cover most of our policies and risk assessments. Examiners are very satisfied with the results we gain from Trac.
Permissions are a bit confusing in the implementation.
Also great for audits and project tracking from any area. SBS does great with qtrly fun educational meetings to share and expand knowledge of the product.
Sometimes hard to remember that I have to reset our search functions to see everything.
It is helpful to track our outstanding audit findings and track our policies renewal dates.
We are taking the guesswork and manual labor out of the risk management process. Streamlining many of the info sec tasks required.
The rating is easy and customizable but also the heavy lifting of risk and rating has been pre-entered to help get you started and keep evolving. Examiners love it - since easy to follow.
If not admin; some users find it difficult to use. Not intuitive to not IT brains.
TRAC provides easy to use and up to date tools to help automate and assist an organization in the implementation of their information security program.
SBS and Trac is a great place to begin your Information Security Program (ISP). Their system makes it possible to build a cohesive program.
The customization available is also very useful.
This product is very easy to use and does a great job at risk management. The parameters that are built in are specific to our industry and take a lot of the guesswork out of risk analysis.
TRAC makes us more efficient in our operations/compliance and gives us back time. Nothing is more valuable than time in a community bank when one of the biggest keys is lean operating.
Support staff makes this product an A+ product and make up for any functionality limitations compared to other competitors.
An amazing asset to cover most of our policies and risk assessments. Examiners are very satisfied with the results we gain from Trac.
Permissions are a bit confusing in the implementation.
Also great for audits and project tracking from any area. SBS does great with qtrly fun educational meetings to share and expand knowledge of the product.
Sometimes hard to remember that I have to reset our search functions to see everything.
It is helpful to track our outstanding audit findings and track our policies renewal dates.
We are taking the guesswork and manual labor out of the risk management process. Streamlining many of the info sec tasks required.
The rating is easy and customizable but also the heavy lifting of risk and rating has been pre-entered to help get you started and keep evolving. Examiners love it - since easy to follow.
If not admin; some users find it difficult to use. Not intuitive to not IT brains.
TRAC provides easy to use and up to date tools to help automate and assist an organization in the implementation of their information security program.
SBS and Trac is a great place to begin your Information Security Program (ISP). Their system makes it possible to build a cohesive program.
The customization available is also very useful.
This product is very easy to use and does a great job at risk management. The parameters that are built in are specific to our industry and take a lot of the guesswork out of risk analysis.
TRAC makes us more efficient in our operations/compliance and gives us back time. Nothing is more valuable than time in a community bank when one of the biggest keys is lean operating.
Support staff makes this product an A+ product and make up for any functionality limitations compared to other competitors.
An amazing asset to cover most of our policies and risk assessments. Examiners are very satisfied with the results we gain from Trac.
Permissions are a bit confusing in the implementation.
Also great for audits and project tracking from any area. SBS does great with qtrly fun educational meetings to share and expand knowledge of the product.
Sometimes hard to remember that I have to reset our search functions to see everything.
It is helpful to track our outstanding audit findings and track our policies renewal dates.
We are taking the guesswork and manual labor out of the risk management process. Streamlining many of the info sec tasks required.
The rating is easy and customizable but also the heavy lifting of risk and rating has been pre-entered to help get you started and keep evolving. Examiners love it - since easy to follow.
If not admin; some users find it difficult to use. Not intuitive to not IT brains.
TRAC provides easy to use and up to date tools to help automate and assist an organization in the implementation of their information security program.
SBS and Trac is a great place to begin your Information Security Program (ISP). Their system makes it possible to build a cohesive program.
The customization available is also very useful.
This product is very easy to use and does a great job at risk management. The parameters that are built in are specific to our industry and take a lot of the guesswork out of risk analysis.
TRAC makes us more efficient in our operations/compliance and gives us back time. Nothing is more valuable than time in a community bank when one of the biggest keys is lean operating.
Support staff makes this product an A+ product and make up for any functionality limitations compared to other competitors.
I like the ability to view if the email source is trusted or untrusted. It is helpful for viewing this information before even opening the email.
The scores are not always accurate, as I was getting "yellow" flagged warnings for internal company emails.
Knowledgeable and helpful team, fast and easy onboarding, rich data with clean interface for efficient management of order reviews.
At the moment we have the problem that Fraud.net matchs the Device ID sometimes with orders which are obviously not connected to the actual one.
I like how easy it is use and get quality information to my team.
Fraud.net helps lower the risk of clicking any phishing scams or opening any suspicious emails. By doing so, it can make my time more efficient.
I think it's good that this tool can display all the information for evaluating a case on one page (all information!).
Overall the software works wonders, but if I had any complaints, it would be that I would want more information as to why a certain risk score is given to an email on the Email Shield Add-in.
It is very good that a freely definable rule can be created from all possible data points.
F.Net cares about feedback and the desire for customizations.
The API for eCommerce and Banking are very rich in data points. As we use the product more, we shall be moving away from a rules based engine to a more Machine learning based engine.
We were able to integrate another service into fraud.net really easily.
I like the ability to view if the email source is trusted or untrusted. It is helpful for viewing this information before even opening the email.
The scores are not always accurate, as I was getting "yellow" flagged warnings for internal company emails.
Knowledgeable and helpful team, fast and easy onboarding, rich data with clean interface for efficient management of order reviews.
At the moment we have the problem that Fraud.net matchs the Device ID sometimes with orders which are obviously not connected to the actual one.
I like how easy it is use and get quality information to my team.
Fraud.net helps lower the risk of clicking any phishing scams or opening any suspicious emails. By doing so, it can make my time more efficient.
I think it's good that this tool can display all the information for evaluating a case on one page (all information!).
Overall the software works wonders, but if I had any complaints, it would be that I would want more information as to why a certain risk score is given to an email on the Email Shield Add-in.
It is very good that a freely definable rule can be created from all possible data points.
F.Net cares about feedback and the desire for customizations.
The API for eCommerce and Banking are very rich in data points. As we use the product more, we shall be moving away from a rules based engine to a more Machine learning based engine.
We were able to integrate another service into fraud.net really easily.
I like the ability to view if the email source is trusted or untrusted. It is helpful for viewing this information before even opening the email.
The scores are not always accurate, as I was getting "yellow" flagged warnings for internal company emails.
Knowledgeable and helpful team, fast and easy onboarding, rich data with clean interface for efficient management of order reviews.
At the moment we have the problem that Fraud.net matchs the Device ID sometimes with orders which are obviously not connected to the actual one.
I like how easy it is use and get quality information to my team.
Fraud.net helps lower the risk of clicking any phishing scams or opening any suspicious emails. By doing so, it can make my time more efficient.
I think it's good that this tool can display all the information for evaluating a case on one page (all information!).
Overall the software works wonders, but if I had any complaints, it would be that I would want more information as to why a certain risk score is given to an email on the Email Shield Add-in.
It is very good that a freely definable rule can be created from all possible data points.
F.Net cares about feedback and the desire for customizations.
The API for eCommerce and Banking are very rich in data points. As we use the product more, we shall be moving away from a rules based engine to a more Machine learning based engine.
We were able to integrate another service into fraud.net really easily.
Tech support is knowledgeable and very responsive. They are cheerful and helpful.
There are no additional features that we are looking for that DLS doesn't offer.
The software is intuitive and easy to use. There are so many features available that it fulfills our organization's needs perfectly.
The software serves our needs and nothing in particular that doesn't work well for us.
Support is very responsive and rarely needed. I especially like that it is so easy to learn and use.
We use DLS for our Diocesan Savings and Loan Fund and have been very pleased with the use of the software and the customer support that we have received from The Computer Department.
The software is easy to use and many of the functions are very intuitive. Customer service is excellent.
Tracks loan and savings balances. The statements are clear and straight-forward; easy both to generate and to understand.
I like how easy it is to use and how many different types of reports you can run to filter the information that you need.
Solid software that serves our archdiocese very well.
It is easy to learn and entries are quick. It also fully integrates with our accounting system.
I never had "formal" training on it when I started and it is very easy to pick up. Plus it doesn't cost an arm and a leg.
Easy to use and the reporting works very well, at a reasonable price.
It tracks hundreds of savings deposit accounts and loans and does it well. It does not try to be an "everything" product.
Tech support is knowledgeable and very responsive. They are cheerful and helpful.
There are no additional features that we are looking for that DLS doesn't offer.
The software is intuitive and easy to use. There are so many features available that it fulfills our organization's needs perfectly.
The software serves our needs and nothing in particular that doesn't work well for us.
Support is very responsive and rarely needed. I especially like that it is so easy to learn and use.
We use DLS for our Diocesan Savings and Loan Fund and have been very pleased with the use of the software and the customer support that we have received from The Computer Department.
The software is easy to use and many of the functions are very intuitive. Customer service is excellent.
Tracks loan and savings balances. The statements are clear and straight-forward; easy both to generate and to understand.
I like how easy it is to use and how many different types of reports you can run to filter the information that you need.
Solid software that serves our archdiocese very well.
It is easy to learn and entries are quick. It also fully integrates with our accounting system.
I never had "formal" training on it when I started and it is very easy to pick up. Plus it doesn't cost an arm and a leg.
Easy to use and the reporting works very well, at a reasonable price.
It tracks hundreds of savings deposit accounts and loans and does it well. It does not try to be an "everything" product.
Tech support is knowledgeable and very responsive. They are cheerful and helpful.
There are no additional features that we are looking for that DLS doesn't offer.
The software is intuitive and easy to use. There are so many features available that it fulfills our organization's needs perfectly.
The software serves our needs and nothing in particular that doesn't work well for us.
Support is very responsive and rarely needed. I especially like that it is so easy to learn and use.
We use DLS for our Diocesan Savings and Loan Fund and have been very pleased with the use of the software and the customer support that we have received from The Computer Department.
The software is easy to use and many of the functions are very intuitive. Customer service is excellent.
Tracks loan and savings balances. The statements are clear and straight-forward; easy both to generate and to understand.
I like how easy it is to use and how many different types of reports you can run to filter the information that you need.
Solid software that serves our archdiocese very well.
It is easy to learn and entries are quick. It also fully integrates with our accounting system.
I never had "formal" training on it when I started and it is very easy to pick up. Plus it doesn't cost an arm and a leg.
Easy to use and the reporting works very well, at a reasonable price.
It tracks hundreds of savings deposit accounts and loans and does it well. It does not try to be an "everything" product.
The Ebanq has an awesome user inter-phase that you really do not need to be a guru to use it. It is also very fast and flexible, and their security is good enough for my credit.
It does not support stock/bonds and there is no mobile app. It does not render correctly on some mobile devices.
It comes with a beautiful, clear and easy to use interface. It's jam packed with features that allow us to enhance the service we offer to our members.
I have found no errors and bugs in this application.
The team is always responsive and everything has been online and stable throughout our entire usage period.
The interface of the current version has a few "Quality of Life" options missing but are already in the next version.
It is the perfect balance of features vs cost while remaining flexible to build upon and adjust to our needs.
A real pleasure to work with a company which works smoothly.
Modern easy to use interface. Feature set covers our needs without having a lot of extras you will never use but is customizable to add features you need.
EBANQ is user friendly Banking software. White label software use for your own logo,color and icons.
All in one solution with front end client portal and back end operations/admin portal as one package.
Besides, the support team is always available to assist with the setup.
The customer service and technical assistance is of the highest and most friendliest customer service we have experienced.
The Ebanq has an awesome user inter-phase that you really do not need to be a guru to use it. It is also very fast and flexible, and their security is good enough for my credit.
It does not support stock/bonds and there is no mobile app. It does not render correctly on some mobile devices.
It comes with a beautiful, clear and easy to use interface. It's jam packed with features that allow us to enhance the service we offer to our members.
I have found no errors and bugs in this application.
The team is always responsive and everything has been online and stable throughout our entire usage period.
The interface of the current version has a few "Quality of Life" options missing but are already in the next version.
It is the perfect balance of features vs cost while remaining flexible to build upon and adjust to our needs.
A real pleasure to work with a company which works smoothly.
Modern easy to use interface. Feature set covers our needs without having a lot of extras you will never use but is customizable to add features you need.
EBANQ is user friendly Banking software. White label software use for your own logo,color and icons.
All in one solution with front end client portal and back end operations/admin portal as one package.
Besides, the support team is always available to assist with the setup.
The customer service and technical assistance is of the highest and most friendliest customer service we have experienced.
The Ebanq has an awesome user inter-phase that you really do not need to be a guru to use it. It is also very fast and flexible, and their security is good enough for my credit.
It does not support stock/bonds and there is no mobile app. It does not render correctly on some mobile devices.
It comes with a beautiful, clear and easy to use interface. It's jam packed with features that allow us to enhance the service we offer to our members.
I have found no errors and bugs in this application.
The team is always responsive and everything has been online and stable throughout our entire usage period.
The interface of the current version has a few "Quality of Life" options missing but are already in the next version.
It is the perfect balance of features vs cost while remaining flexible to build upon and adjust to our needs.
A real pleasure to work with a company which works smoothly.
Modern easy to use interface. Feature set covers our needs without having a lot of extras you will never use but is customizable to add features you need.
EBANQ is user friendly Banking software. White label software use for your own logo,color and icons.
All in one solution with front end client portal and back end operations/admin portal as one package.
Besides, the support team is always available to assist with the setup.
The customer service and technical assistance is of the highest and most friendliest customer service we have experienced.
I like that its a powerful simple tool and easy to use for new emplyee and it does not need special training to use. I like its elegant yet smooth platform for both browser and mobile app.
The program is a bit slow and lags quite a bit. It took me a while to get used to moving at the pace it goes.
Oracle CX is a great product for interacting with our customers, giving them a good face of our company. It has lots of reports and lots of powerful tools to use.
Boring interface and graphics can be improved in latest versions. Everything process looks same and user can be confused upon using as time goes.
It helps up deploy our new software to everyone seamlessly, and provides a good customer interface.
The program seems to crash on occasion, and it can run slow at times but other than that I don't have any other issues with it.
I like that its costs is lower for its category. I like that we can do a lot of customizations.
It's a difficult software at first but I've gotten used to it and nowadays I don't trade for any other.
Overall it is a good sales tool. Top quality with low cost.
The strength of Oracle CX-Sales Cloud is remarkable, since it has a pre-established configuration of the basic and intermediate aspects of the sales mechanism and the supply of services.
Easy to explain to team members, great for looking into inventory, and automatic promotions on transactions are just a few of the perks of Oracle.
Very positive, have loved every minute of working on Oracle CX.
At the interface level, it provides a complete visualization of the components with a nice and intuitive design.
Easy to use and explain to team members and it does it's job.
I like that its a powerful simple tool and easy to use for new emplyee and it does not need special training to use. I like its elegant yet smooth platform for both browser and mobile app.
The program is a bit slow and lags quite a bit. It took me a while to get used to moving at the pace it goes.
Oracle CX is a great product for interacting with our customers, giving them a good face of our company. It has lots of reports and lots of powerful tools to use.
Boring interface and graphics can be improved in latest versions. Everything process looks same and user can be confused upon using as time goes.
It helps up deploy our new software to everyone seamlessly, and provides a good customer interface.
The program seems to crash on occasion, and it can run slow at times but other than that I don't have any other issues with it.
I like that its costs is lower for its category. I like that we can do a lot of customizations.
It's a difficult software at first but I've gotten used to it and nowadays I don't trade for any other.
Overall it is a good sales tool. Top quality with low cost.
The strength of Oracle CX-Sales Cloud is remarkable, since it has a pre-established configuration of the basic and intermediate aspects of the sales mechanism and the supply of services.
Easy to explain to team members, great for looking into inventory, and automatic promotions on transactions are just a few of the perks of Oracle.
Very positive, have loved every minute of working on Oracle CX.
At the interface level, it provides a complete visualization of the components with a nice and intuitive design.
Easy to use and explain to team members and it does it's job.
I like that its a powerful simple tool and easy to use for new emplyee and it does not need special training to use. I like its elegant yet smooth platform for both browser and mobile app.
The program is a bit slow and lags quite a bit. It took me a while to get used to moving at the pace it goes.
Oracle CX is a great product for interacting with our customers, giving them a good face of our company. It has lots of reports and lots of powerful tools to use.
Boring interface and graphics can be improved in latest versions. Everything process looks same and user can be confused upon using as time goes.
It helps up deploy our new software to everyone seamlessly, and provides a good customer interface.
The program seems to crash on occasion, and it can run slow at times but other than that I don't have any other issues with it.
I like that its costs is lower for its category. I like that we can do a lot of customizations.
It's a difficult software at first but I've gotten used to it and nowadays I don't trade for any other.
Overall it is a good sales tool. Top quality with low cost.
The strength of Oracle CX-Sales Cloud is remarkable, since it has a pre-established configuration of the basic and intermediate aspects of the sales mechanism and the supply of services.
Easy to explain to team members, great for looking into inventory, and automatic promotions on transactions are just a few of the perks of Oracle.
Very positive, have loved every minute of working on Oracle CX.
At the interface level, it provides a complete visualization of the components with a nice and intuitive design.
Easy to use and explain to team members and it does it's job.
Their Help Desk and support teams are super proactive and each engagement that I have had with them makes me feel like they understand us and are really there to help us solve our pain points.
Lack of 2FA which I believe they are working on with projected implementation first quarter of 2022.
Musoni is a great, solid and fit-for-purpose system with a knowledgeable and responsive team.
The minimal features on the CFA is a serious downside to the extension of digital services to the unbanked.
It is great software, and the architecture is perfect for the Microfinance sector.
Occasional lack of text / info fields on loan and client pages--which instead can only be accessed through report functionality (eg, reason for write-off).
The software is quite easy to use and the fact that they are constantly improving the product and system is great.
Decent dashboards and report functionality. Great and well-maintained integration with mobile money and telecom providers (eg, seamless processing of mobile money transactions, SMS messaging).
I also like the reports being easy to retrieve or schedule for the management team and not forgetting the easy integration of the various system through their open APIs.
The support is quick and efficient. I also love the dash boards because they summarize the information the system.
Musoni has a great product and team ready to assist in whichever way be it - data migration, integrations, creation of products and alterations, etc.
SYPO has been able to serve thousands of clients faster and through innovative (eg, mobile money) products because of the functionality and flexibility provided by Musoni.
The software also offers significant capability for customization to meet specific business requirements.
Their Help Desk and support teams are super proactive and each engagement that I have had with them makes me feel like they understand us and are really there to help us solve our pain points.
Lack of 2FA which I believe they are working on with projected implementation first quarter of 2022.
Musoni is a great, solid and fit-for-purpose system with a knowledgeable and responsive team.
The minimal features on the CFA is a serious downside to the extension of digital services to the unbanked.
It is great software, and the architecture is perfect for the Microfinance sector.
Occasional lack of text / info fields on loan and client pages--which instead can only be accessed through report functionality (eg, reason for write-off).
The software is quite easy to use and the fact that they are constantly improving the product and system is great.
Decent dashboards and report functionality. Great and well-maintained integration with mobile money and telecom providers (eg, seamless processing of mobile money transactions, SMS messaging).
I also like the reports being easy to retrieve or schedule for the management team and not forgetting the easy integration of the various system through their open APIs.
The support is quick and efficient. I also love the dash boards because they summarize the information the system.
Musoni has a great product and team ready to assist in whichever way be it - data migration, integrations, creation of products and alterations, etc.
SYPO has been able to serve thousands of clients faster and through innovative (eg, mobile money) products because of the functionality and flexibility provided by Musoni.
The software also offers significant capability for customization to meet specific business requirements.
Their Help Desk and support teams are super proactive and each engagement that I have had with them makes me feel like they understand us and are really there to help us solve our pain points.
Lack of 2FA which I believe they are working on with projected implementation first quarter of 2022.
Musoni is a great, solid and fit-for-purpose system with a knowledgeable and responsive team.
The minimal features on the CFA is a serious downside to the extension of digital services to the unbanked.
It is great software, and the architecture is perfect for the Microfinance sector.
Occasional lack of text / info fields on loan and client pages--which instead can only be accessed through report functionality (eg, reason for write-off).
The software is quite easy to use and the fact that they are constantly improving the product and system is great.
Decent dashboards and report functionality. Great and well-maintained integration with mobile money and telecom providers (eg, seamless processing of mobile money transactions, SMS messaging).
I also like the reports being easy to retrieve or schedule for the management team and not forgetting the easy integration of the various system through their open APIs.
The support is quick and efficient. I also love the dash boards because they summarize the information the system.
Musoni has a great product and team ready to assist in whichever way be it - data migration, integrations, creation of products and alterations, etc.
SYPO has been able to serve thousands of clients faster and through innovative (eg, mobile money) products because of the functionality and flexibility provided by Musoni.
The software also offers significant capability for customization to meet specific business requirements.