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800.com vs Mango Voice Comparison (2026)

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800.com logo

800.com

Mango Voice logo

Mango Voice

Overview

800.com is the AI-powered business phone and call intelligence platform trusted by 45,000+ companies. Get a toll-free, local, or vanity number in minutes, with AI agents that answer 24/7, call tracking that proves ad ROI, and AI summaries on every call. From $19/mo, no contracts.

Mango is a simple yet powerful VoIP, cloud based, phone system software. Combine that with a mobile app, world class software integrations, competitive pricing, good old fashioned U.S. based customer service, and you've got the best VoIP phone software solution your office could have.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

23

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

32.95

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

372

5

4

3

2

1

303

46

15

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

3.7

111

5

4

3

2

1

41

30

17

11

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
48%
would recommend this app

Pros

“The integration tools, like the AI call companion, enhanced caller ID, and analytics dashboards, are incredibly useful, and the Inbox gives me a detailed call history for tracking every interaction.”
JP

Justin P.

Owner

“It's given my business a complete telecom solution in one place—toll-free numbers, additional phone lines, fax numbers, customizable IVR, call trees, call recording, and voicemail—so I haven't needed to piece together multiple services.”
JP

Justin P.

Owner

“The platform provides a professional business phone solution with reliable call forwarding, voicemail, and number management, making it simple to stay connected with customers from anywhere.”
HO

Habeeb O.

CEO

Pros

“It records and transcribes all the calls which is very convenient when needing to go back to verify information”
GO

Gwen O.

Amin Manager

“They offer AI services for transcription and/or virtual reception and amazing customer support!”
Verified reviewer profile picture

Stephanie M.

Administrator

“They offer an easy to use, easy to customize portal that way you can design your phone system exactly how your business needs.”
Verified reviewer profile picture

Stephanie M.

Administrator

Cons

“There were a few features that took a little time to learn at first, especially when adjusting settings and managing call routing, but overall nothing major stood out as a problem.”
LR

Louis R.

Owner

“The main drawback is that some advanced features and integrations are limited compared to larger enterprise phone systems.”
HO

Habeeb O.

CEO

“Frustrating text verification delays, strict limits on base minutes, and surprise overage fees :))))”
JG

Jeremy G.

Partner

Cons

“I don't always love the complexity of the switchboard and navigating different message options for after business hours.”
TE

Taya E.

Medical Assistant

“Sometimes, I also experience some kind of delay with the inboud/outbound calls.”
RC

Rebeca C.

Front Desk Representative

“Also, after a year with them we realized they had a inaccurate caller ID for us. ”
NT

Nicki T.

OWNER

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features153
  • 2-Way Messaging
  • AI Copilot
  • AI SMS
  • AI/Machine Learning
  • API
  • API Integration
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Dialer
  • Automated Attendant
  • Automated Emails
  • Automated Note Taking
  • Automated Responses
  • Automated Scheduling
  • Automated Voicemails
  • Automatic Call Distribution
  • Automatic Replies
  • Autonomous Task Execution
  • Autoresponders
  • Bulk SMS
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scoring
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Types
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat/Messaging
  • Click-to-Call
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Consent Management
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Conversion Tracking
  • Cross platform compatibility
  • Cross-system Integration
  • Customer Segmentation
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customizable speech
  • Daily Summary
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Decision Making
  • Drip Campaigns
  • Dynamic Number Insertion
  • Email Management
  • Email Templates
  • Employee Directory
  • Encrypted communication
  • Engagement Tracking
  • Event Triggered Actions
  • Fax Management
  • For Contact Centers
  • Generative AI
  • Geo-Routing
  • IVR
  • Information Locater
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Link Shortening
  • Live Chat
  • Local Phone Numbers
  • MMS
  • MMS Marketing
  • Marketing Automation
  • Mass Texting
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Call Attribution
  • Multi-Channel Communication
  • Multi-Language
  • Multi-step Planning
  • Multiple voice actions
  • Natural Language Interaction
  • Natural Language Processing
  • Notes
  • On-Demand Recording
  • Online Voice Transmission
  • Open Rate Tracking
  • PBX
  • Performance Management
  • Performance Metrics
  • Performance and Reliability
  • Personalization
  • Polls/Voting
  • Port Existing Numbers
  • Predictive Dialer
  • Privacy, Security, and Compliance
  • Proactive Assistance
  • QR Codes
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Record Calls
  • Record Prospect Data
  • Recording
  • Reminders
  • Reporting
  • Reporting & Statistics
  • Reputation Management
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Messaging
  • Sorts Prospects
  • Speech Synthesis
  • Survey Builder
  • Survey/Poll Management
  • Task Management
  • Template Management
  • Templates
  • Text Scheduler
  • Text-to-Win
  • Third-Party Integrations
  • Toll-Free Numbers
  • Transactional SMS
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voice Recognition
  • White Label
  • Workflow Management
  • Total features38
  • 2-Way Messaging
  • AI Copilot
  • AI SMS
  • AI/Machine Learning
  • API
  • API Integration
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Dialer
  • Automated Attendant
  • Automated Emails
  • Automated Note Taking
  • Automated Responses
  • Automated Scheduling
  • Automated Voicemails
  • Automatic Call Distribution
  • Automatic Replies
  • Autonomous Task Execution
  • Autoresponders
  • Bulk SMS
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scoring
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Types
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat/Messaging
  • Click-to-Call
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Consent Management
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Conversion Tracking
  • Cross platform compatibility
  • Cross-system Integration
  • Customer Segmentation
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customizable speech
  • Daily Summary
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Decision Making
  • Drip Campaigns
  • Dynamic Number Insertion
  • Email Management
  • Email Templates
  • Employee Directory
  • Encrypted communication
  • Engagement Tracking
  • Event Triggered Actions
  • Fax Management
  • For Contact Centers
  • Generative AI
  • Geo-Routing
  • IVR
  • Information Locater
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Link Shortening
  • Live Chat
  • Local Phone Numbers
  • MMS
  • MMS Marketing
  • Marketing Automation
  • Mass Texting
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Call Attribution
  • Multi-Channel Communication
  • Multi-Language
  • Multi-step Planning
  • Multiple voice actions
  • Natural Language Interaction
  • Natural Language Processing
  • Notes
  • On-Demand Recording
  • Online Voice Transmission
  • Open Rate Tracking
  • PBX
  • Performance Management
  • Performance Metrics
  • Performance and Reliability
  • Personalization
  • Polls/Voting
  • Port Existing Numbers
  • Predictive Dialer
  • Privacy, Security, and Compliance
  • Proactive Assistance
  • QR Codes
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Record Calls
  • Record Prospect Data
  • Recording
  • Reminders
  • Reporting
  • Reporting & Statistics
  • Reputation Management
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Messaging
  • Sorts Prospects
  • Speech Synthesis
  • Survey Builder
  • Survey/Poll Management
  • Task Management
  • Template Management
  • Templates
  • Text Scheduler
  • Text-to-Win
  • Third-Party Integrations
  • Toll-Free Numbers
  • Transactional SMS
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voice Recognition
  • White Label
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Dental Intelligence
  • ORYX
  • XLDent
  • Yapi
  • Total integrations4
  • Dental Intelligence
  • ORYX
  • XLDent
  • Yapi

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