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800.com vs Talkroute Comparison (2026)

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800.com logo

800.com

Talkroute logo

Talkroute

Overview

800.com is the AI-powered business phone and call intelligence platform trusted by 45,000+ companies. Get a toll-free, local, or vanity number in minutes, with AI agents that answer 24/7, call tracking that proves ad ROI, and AI summaries on every call. From $19/mo, no contracts.

Talkroute is a virtual phone system designed to help businesses manage voicemail, route calls and communicate with customers via various channels. It offers an audio library, which includes several prompts for agents to create custom greetings for clients.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

23

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

372

5

4

3

2

1

303

46

15

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.3

30

5

4

3

2

1

23

1

1

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
69%
would recommend this app

Pros

“The integration tools, like the AI call companion, enhanced caller ID, and analytics dashboards, are incredibly useful, and the Inbox gives me a detailed call history for tracking every interaction.”
JP

Justin P.

Owner

“It's given my business a complete telecom solution in one place—toll-free numbers, additional phone lines, fax numbers, customizable IVR, call trees, call recording, and voicemail—so I haven't needed to piece together multiple services.”
JP

Justin P.

Owner

“The platform provides a professional business phone solution with reliable call forwarding, voicemail, and number management, making it simple to stay connected with customers from anywhere.”
HO

Habeeb O.

CEO

Pros

“For customer communication talkroute makes things smoother calls, texts and voicemails are all in one dashboard which is nice its especially helpful when multiple people handle customer support because nothing gets lost.”
Verified reviewer profile picture

Kapil B.

Manager

“Easy setup with the clean interface and it also works good for both desktop and mobile witch is very help full.”
Verified reviewer profile picture

Shaikh M.

Team Lead

Cons

“There were a few features that took a little time to learn at first, especially when adjusting settings and managing call routing, but overall nothing major stood out as a problem.”
LR

Louis R.

Owner

“The main drawback is that some advanced features and integrations are limited compared to larger enterprise phone systems.”
HO

Habeeb O.

CEO

“Frustrating text verification delays, strict limits on base minutes, and surprise overage fees :))))”
JG

Jeremy G.

Partner

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features153
  • 2-Way Messaging
  • AI Copilot
  • AI SMS
  • AI/Machine Learning
  • API
  • API Integration
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Dialer
  • Automated Emails
  • Automated Note Taking
  • Automated Responses
  • Automated Scheduling
  • Automated Voicemails
  • Automatic Call Distribution
  • Automatic Replies
  • Autonomous Task Execution
  • Autoresponders
  • Bulk SMS
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scoring
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Types
  • Call Whispering
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat/Messaging
  • Click-to-Call
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Consent Management
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Conversion Tracking
  • Cross platform compatibility
  • Cross-system Integration
  • Customer Segmentation
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customizable speech
  • Daily Summary
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Decision Making
  • Drip Campaigns
  • Dynamic Number Insertion
  • Email Management
  • Email Templates
  • Encrypted communication
  • Engagement Tracking
  • Event Triggered Actions
  • File Transfer
  • For Contact Centers
  • Generative AI
  • Geo-Routing
  • IVR
  • Information Locater
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Link Shortening
  • Live Chat
  • Local Phone Numbers
  • MMS
  • MMS Marketing
  • Marketing Automation
  • Mass Texting
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Call Attribution
  • Multi-Channel Communication
  • Multi-Language
  • Multi-step Planning
  • Multiple voice actions
  • Natural Language Interaction
  • Natural Language Processing
  • Notes
  • Online Voice Transmission
  • Open Rate Tracking
  • Performance Management
  • Performance Metrics
  • Performance and Reliability
  • Personalization
  • Polls/Voting
  • Port Existing Numbers
  • Predictive Dialer
  • Privacy, Security, and Compliance
  • Proactive Assistance
  • QR Codes
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Record Calls
  • Record Prospect Data
  • Recording
  • Reminders
  • Remote Access/Control
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Ring Groups
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Messaging
  • Screen Sharing
  • Softphone
  • Sorts Prospects
  • Speech Synthesis
  • Survey Builder
  • Survey/Poll Management
  • Task Management
  • Template Management
  • Templates
  • Text Scheduler
  • Text-to-Win
  • Third-Party Integrations
  • Toll-Free Numbers
  • Transactional SMS
  • Video Call Recording
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voice Recognition
  • Voicemail Transcription
  • White Label
  • Workflow Management
  • Total features35
  • 2-Way Messaging
  • AI Copilot
  • AI SMS
  • AI/Machine Learning
  • API
  • API Integration
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Dialer
  • Automated Emails
  • Automated Note Taking
  • Automated Responses
  • Automated Scheduling
  • Automated Voicemails
  • Automatic Call Distribution
  • Automatic Replies
  • Autonomous Task Execution
  • Autoresponders
  • Bulk SMS
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scoring
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Types
  • Call Whispering
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat/Messaging
  • Click-to-Call
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Consent Management
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Conversion Tracking
  • Cross platform compatibility
  • Cross-system Integration
  • Customer Segmentation
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customizable speech
  • Daily Summary
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Decision Making
  • Drip Campaigns
  • Dynamic Number Insertion
  • Email Management
  • Email Templates
  • Encrypted communication
  • Engagement Tracking
  • Event Triggered Actions
  • File Transfer
  • For Contact Centers
  • Generative AI
  • Geo-Routing
  • IVR
  • Information Locater
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Link Shortening
  • Live Chat
  • Local Phone Numbers
  • MMS
  • MMS Marketing
  • Marketing Automation
  • Mass Texting
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Call Attribution
  • Multi-Channel Communication
  • Multi-Language
  • Multi-step Planning
  • Multiple voice actions
  • Natural Language Interaction
  • Natural Language Processing
  • Notes
  • Online Voice Transmission
  • Open Rate Tracking
  • Performance Management
  • Performance Metrics
  • Performance and Reliability
  • Personalization
  • Polls/Voting
  • Port Existing Numbers
  • Predictive Dialer
  • Privacy, Security, and Compliance
  • Proactive Assistance
  • QR Codes
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Record Calls
  • Record Prospect Data
  • Recording
  • Reminders
  • Remote Access/Control
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Ring Groups
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Messaging
  • Screen Sharing
  • Softphone
  • Sorts Prospects
  • Speech Synthesis
  • Survey Builder
  • Survey/Poll Management
  • Task Management
  • Template Management
  • Templates
  • Text Scheduler
  • Text-to-Win
  • Third-Party Integrations
  • Toll-Free Numbers
  • Transactional SMS
  • Video Call Recording
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voice Recognition
  • Voicemail Transcription
  • White Label
  • Workflow Management

Integrations

  • Total integrationsN/A
    • Total integrationsN/A

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