GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Aircall vs CallTools Comparison (2026)
Add to Compare
Compare similar apps
Ringover
4.7
Convoso
4.5
DialedIn CCaaS
4.8
Good recommendations?
Overview
Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.
CallTools is an all-in-one call center solution offering an outbound power dialer & inbound call center with live agent monitoring, skill-based routing, & more. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us now!
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
467
5
4
3
2
1
251
135
42
6
33
- Value for money
- Ease of use
- Features
- Customer support
4.8
156
5
4
3
2
1
137
12
6
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Louis s.
CTO
Aleah H.
OSS
Maria L.
Executive Assistant
Pros
Jeremy C.
Exec VP of Operations
Elad P.
Manager
Elad P.
Manager
Cons
Brian M.
Founder
Peter W.
CEO
Joseph M.
Customer Concierge
Cons
Jason H.
OWNER
Chanel A.
Realtor
Jason H.
OWNER
- Vendor responds to reviews
- Last review6 days ago
- Vendor responds to reviews
- Last review6 months ago
Key features
- Total features101
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Assignment Management
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Management
- Donor Management
- Email Templates
- Employee Activity Monitoring
- FCC Compliance
- FTC Compliance
- File Transfer
- For Nonprofits
- Fundraising Management
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Prioritization
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Scheduling
- Softphone
- Tagging
- Task Management
- Text to Speech
- Third-Party Integrations
- Time Zone Tracking
- Unified Communications
- User Management
- Video Conferencing
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Total features84
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Assignment Management
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Management
- Donor Management
- Email Templates
- Employee Activity Monitoring
- FCC Compliance
- FTC Compliance
- File Transfer
- For Nonprofits
- Fundraising Management
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Prioritization
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Scheduling
- Softphone
- Tagging
- Task Management
- Text to Speech
- Third-Party Integrations
- Time Zone Tracking
- Unified Communications
- User Management
- Video Conferencing
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
Integrations
- Total integrations27
- 3CLogic
- Adobe Commerce
- Agentforce
- Apollo.io
- Avaya Experience Platform
- Balto
- BirdDog Software
- ClickFunnels
- Crisp
- Fin
- Fivetran
- Freshservice
- Front
- Gong
- Google Maps
- Gorgias
- HighLevel
- HubSpot Agent Hub
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Invoca
- Jiminny
- Keap
- Kustomer
- LeadsPedia
- MK
- Microsoft Teams
- NetSuite
- Outreach
- Pipedrive
- Podio
- Quickbase
- Salesforce Platform
- Salesforce Sales Cloud
- Shopify
- Shopify Plus
- Slack
- Snapsheet Claims
- Velocify
- Velocity
- WooCommerce
- Woodstock Optimization Studio
- Zapier
- Zendesk Suite
- Zoho CRM
- monday AI Work Platform
- parcelLab
- Total integrations29
- 3CLogic
- Adobe Commerce
- Agentforce
- Apollo.io
- Avaya Experience Platform
- Balto
- BirdDog Software
- ClickFunnels
- Crisp
- Fin
- Fivetran
- Freshservice
- Front
- Gong
- Google Maps
- Gorgias
- HighLevel
- HubSpot Agent Hub
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Invoca
- Jiminny
- Keap
- Kustomer
- LeadsPedia
- MK
- Microsoft Teams
- NetSuite
- Outreach
- Pipedrive
- Podio
- Quickbase
- Salesforce Platform
- Salesforce Sales Cloud
- Shopify
- Shopify Plus
- Slack
- Snapsheet Claims
- Velocify
- Velocity
- WooCommerce
- Woodstock Optimization Studio
- Zapier
- Zendesk Suite
- Zoho CRM
- monday AI Work Platform
- parcelLab
Alternatives
Explore similar apps
