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Aircall vs Dial800 CallView360 Comparison (2026)
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Dial800 CallView360
5
9
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.
CallView360 by Dial800 is a call tracking and analytics software designed to help businesses create custom cloud-based phone systems with remote access capabilities. CallView360 includes BizCloud VoIP Phone Systems that allows users to access customer data including voicemail, call logs, and more via a centralized portal. Administrators can also view metrics related to location, duration, and contact information.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
467
5
4
3
2
1
251
135
42
6
33
- Value for money
- Ease of use
- Features
- Customer support
4.8
10
5
4
3
2
1
9
0
1
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Louis s.
CTO
Aleah H.
OSS
Maria L.
Executive Assistant
Pros
Not enoughreviews yet
Cons
Brian M.
Founder
Peter W.
CEO
Joseph M.
Customer Concierge
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review4 days ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features101
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Assignment Management
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Analytics
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Reports
- Dashboard
- Data Import/Export
- Donor Management
- Employee Activity Monitoring
- File Transfer
- For Nonprofits
- Fundraising Management
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Keyword Tracking
- Lead Management
- List Management
- Live Chat
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Metrics
- Phone Key Input
- Power Dialer
- Preview Dialer
- Prioritization
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Scheduling
- Softphone
- Tagging
- Task Management
- Text to Speech
- Third-Party Integrations
- Time Zone Tracking
- Unified Communications
- User Management
- Video Conferencing
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Total features27
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Archiving & Retention
- Assignment Management
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Analytics
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Reports
- Dashboard
- Data Import/Export
- Donor Management
- Employee Activity Monitoring
- File Transfer
- For Nonprofits
- Fundraising Management
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Keyword Tracking
- Lead Management
- List Management
- Live Chat
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Metrics
- Phone Key Input
- Power Dialer
- Preview Dialer
- Prioritization
- Progressive Dialer
- Purchasing & Receiving
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SIP Trunking
- SMS Messaging
- Scheduling
- Softphone
- Tagging
- Task Management
- Text to Speech
- Third-Party Integrations
- Time Zone Tracking
- Unified Communications
- User Management
- Video Conferencing
- Virtual Call Center
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
Integrations
- Total integrations28
- Agentforce
- Apollo.io
- Crisp
- Fin
- Fivetran
- Freshservice
- Front
- Gong
- Google Analytics 360
- Gorgias
- HubSpot Agent Hub
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Jiminny
- Kustomer
- MK
- Microsoft Teams
- NetSuite
- Outreach
- Pipedrive
- Shopify
- Shopify Plus
- Snapsheet Claims
- WooCommerce
- Woodstock Optimization Studio
- Zendesk AI
- Zoho CRM
- parcelLab
- Total integrations3
- Agentforce
- Apollo.io
- Crisp
- Fin
- Fivetran
- Freshservice
- Front
- Gong
- Google Analytics 360
- Gorgias
- HubSpot Agent Hub
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Jiminny
- Kustomer
- MK
- Microsoft Teams
- NetSuite
- Outreach
- Pipedrive
- Shopify
- Shopify Plus
- Snapsheet Claims
- WooCommerce
- Woodstock Optimization Studio
- Zendesk AI
- Zoho CRM
- parcelLab
