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Aircall vs Dolby.io Comparison (2026)

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Good recommendations?

Aircall logo

Aircall

Dolby.io logo

Dolby.io

Overview

Make every phone conversation count and give time back to your reps with 100+ CRM, Helpdesk, and software integrations.

Dolby.io is a cloud communication platform designed to help developers refine, analyze, and optimize audio or video files to facilitate communications. Administrators can capture, replay, and share recordings of meetings in MP3 or MP4 formats.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

466

5

4

3

2

1

251

135

42

6

32

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

4.1

18

5

4

3

2

1

7

6

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
72%
would recommend this app

Pros

“VR, call routing, business hours, shared inboxes, call tagging, and analytics provide everything a growing team needs to manage calls professionally.”
Ls

Louis s.

CTO

“What I liked most about Aircall is that it allows me to make and receive work-related calls without using my personal phone number.”
Verified reviewer profile picture

Aleah H.

OSS

“Getting started was incredibly fast — numbers can be provisioned in just a few clicks, and onboarding new team members takes minutes, not days.”
Ls

Louis s.

CTO

Pros

Not enoughreviews yet

Cons

“This went on for over 3 months with about 5 exchanges back and forth until I had enough and asked to cancel.   When I go to cancel they basically said too bad, you signed a year long contract and have continued to charge me even though I ported all my phone numbers back to old service provider.  ”
BM

Brian M.

Founder

“We're moving to a different provider mainly because of this lack of flexibility around contracts, not the calling product itself.”
Verified reviewer profile picture

Peter W.

CEO

“Aircall does not have the feature to recall your frequently used speaker and microphone device and you have to select it every time you login.”
JM

Joseph M.

Customer Concierge

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features101
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audio Editor
  • Audio Recording
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Donor Management
  • Employee Activity Monitoring
  • File Management
  • File Sharing
  • File Transfer
  • For Nonprofits
  • Fundraising Management
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • List Management
  • Live Chat
  • Manual Dialer
  • Mastering
  • Media Library
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multimedia Support
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Preview Dialer
  • Prioritization
  • Progressive Dialer
  • Projections
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Scheduling
  • Softphone
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Time Zone Tracking
  • Unified Communications
  • User Management
  • Video Conferencing
  • Video Editing
  • Video Support
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Total features22
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audio Editor
  • Audio Recording
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer History
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Donor Management
  • Employee Activity Monitoring
  • File Management
  • File Sharing
  • File Transfer
  • For Nonprofits
  • Fundraising Management
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • List Management
  • Live Chat
  • Manual Dialer
  • Mastering
  • Media Library
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multimedia Support
  • Multiple User Accounts
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Preview Dialer
  • Prioritization
  • Progressive Dialer
  • Projections
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Scheduling
  • Softphone
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Time Zone Tracking
  • Unified Communications
  • User Management
  • Video Conferencing
  • Video Editing
  • Video Support
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations29
  • Agentforce
  • Apollo.io
  • Box
  • Crisp
  • Fin
  • Fivetran
  • Freshservice
  • Front
  • Gong
  • Google Workspace
  • Gorgias
  • HubSpot Agent Hub
  • HubSpot Content Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Jiminny
  • Kustomer
  • MK
  • Microsoft Teams
  • Outreach
  • Pipedrive
  • Shopify
  • Shopify Plus
  • Snapsheet Claims
  • WooCommerce
  • Woodstock Optimization Studio
  • Zendesk AI
  • Zoho CRM
  • parcelLab
  • Total integrations1
  • Agentforce
  • Apollo.io
  • Box
  • Crisp
  • Fin
  • Fivetran
  • Freshservice
  • Front
  • Gong
  • Google Workspace
  • Gorgias
  • HubSpot Agent Hub
  • HubSpot Content Hub
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • HubSpot Service Hub
  • Jiminny
  • Kustomer
  • MK
  • Microsoft Teams
  • Outreach
  • Pipedrive
  • Shopify
  • Shopify Plus
  • Snapsheet Claims
  • WooCommerce
  • Woodstock Optimization Studio
  • Zendesk AI
  • Zoho CRM
  • parcelLab