App comparison
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Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Scalable Omnichannel Contact Center Solution
Last updated: January 2026
Amazon Connect Alternatives & Competitors (2026)
Top 4 free alternatives
800.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Telephony tool for searching & activating toll-free numbers
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Live Chat
5/5
Voicemail Transcription
5/5
Customizable Reports
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.1
Value for money
Starting price
No pricing info
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Weave
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication and appointment scheduling solution
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Communication Management
5/5
File Sharing
5/5
Call Transfer
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled experience orchestration platform
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Voice Recognition
5/5
Live Chat
5/5
Recording
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered contact center
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
Reporting & Statistics
5/5
Workflow Management
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.1
Value for money
Starting price
No pricing info
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled virtual agent solution for call centres
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Dashboard
5/5
Customizable Reports
5/5
Lead Generation
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.2
Value for money
Starting price
No pricing info
0.2
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Capture, transcribe & analyze sales team calls & meetings
0.2
Value for money
Starting price
No pricing info
Functionality
Sales Reports
5/5
Event Triggered Actions
5/5
CRM
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online meeting software with HD video conferencing
Value for money
Starting price
No pricing info
Functionality
Multi-User Collaboration
5/5
Survey/Poll Management
5/5
Video Call Recording
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel support for customers, partners & staff
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Screen Sharing
5/5
Real-Time Chat
5/5
Mobile Access
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based sales execution platform for businesses
0.1
Value for money
No pricing info
Starting price
No pricing info
Functionality
Engagement Tracking
5/5
Sales Onboarding & Training
5/5
Sales Reports
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce optimization software for contact centers
4.3
Value for money
Starting price
No pricing info
0.1
Functionality
Inbound Call Center
N/A
Call Logging
N/A
Recording
N/A
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business VoIP software and phone systems
0.4
Value for money
Starting price
No pricing info
0.8
Functionality
Voice Mail
5/5
Video Conferencing
5/5
Call Routing
5/5
Top Features
Voice Mail
5/5
Third-Party Integrations
5/5
Generative AI
5/5