This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

CMNTY Platform

World's Most Intuitive Qual + Quant Market Research Software

see alternatives

CMNTY Platform Pricing, Features, Reviews and Alternatives

CMNTY Platform product overview

What is CMNTY Platform?

CMNTY Platform offers a variety of qualitative and quantitative research methods including digital journals, discussion boards, surveys and virtual focus groups combined into a single software platform. CMNTY supports short-term projects and continuous insights communities. Launch your project within a day, and get actionable insights within just a few days or weeks. Get a 360 degree view and continuous in-depth understanding of your target audience. Provide your client or business department with actionable insights that helps them make better informed decisions.

Key benefits of using CMNTY Platform

  • CMNTY provides market researchers with an integrated qualitative and quantitative solution for data collection and analysis.

  • CMNTY comes with a built in full-featured questionnaire tool that allows for automatic segmentation of groups based on their answers in the survey.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    Chat
    Phone Support

    Training options

    Webinars
    Videos
    In Person
    Documentation
    Live Online

    CMNTY Platform pricing information

    Value for money

    4.5

    /5

    30

    Price starts from

    No info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    CMNTY Platform features

    Functionality

    4.4

    /5

    30
    Total Features33 2 categories

    Most valued features by users

    Reporting/Analytics
    API
    Alerts/Notifications
    Chat/Messaging
    Communication Management
    Live Chat
    Customizable Branding
    Data Import/Export

    Functionality contenders

    CMNTY Platform users reviews

    Overall rating

    4.6

    /5

    30

    Positive reviews

    97%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.65/10
    Rating distribution

    5

    4

    3

    2

    1

    18

    11

    1

    0

    0

    Pros
    The gamification elements are good and the feature set is nice if you don't have complex needs and expectations. The support team is very responsive.

    CB

    Candis B.

    The platform is easy to use, fun to participate in and inspiring for everyone involved. There are tons of different features and even incentives to get people to participate.

    AP

    Allison P.

    I love how simple it is to customize, how responsive and helpful the customer service/ reps are, how very teachable it is.

    BE

    Bria E.

    Cons
    Got a few complaints about mobile use of the platform.

    JG

    Jorrik G.

    Many different nooks and crannies that are hard to get to. Took me a few days just to understand what I was looking at.

    Michael A. M.

    Currently, we don't have the need to jump to a higher user count and pay more but if we did it is a large leap financially. MIGHT be an issue down the road.

    Nancy Jane S.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Very intuitive.

    Reviewed 4 years ago

    Was able to organize a large group of clients.

    Pros

    I was looking for an interface to serve as a hub for about 100 nonprofit clients. CMNTY offers a beautiful interface. Very modern looking. I was easily guided in the setup process. I was literally up and running in under an hour.

    Cons

    I would have loved to see some tutorials. The opening video while the site was being built was a nice touch but I learn better by video.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    We adopted the platform as our "new Intranet with extranet capabilities" and it works well for that!

    Reviewed 5 years ago

    communication in the team without central persons having to catalyze is great, it connects our virtual team. and it provides us with a logical (cloud based and allways access-able) platform for all our information, questions and idea sharing needs.

    Pros

    Easy to learn. Like LEGO. Slick but not overdone layout & design capabilities. Great functionality for nice price. Though the platform was not primarily designed for the use we do and see growing, it fulfills most of our needs. We also see @ feel great adoption bij CMNTY company and support. So we trust we find our grow path together.

    Cons

    We are up to use it with quite a lot of fora & blogs. The directory structure could be more flexible (harmonica functionality). Also a bit more design functionality per blog/forum would be nice. From the information sharing point of view we'ld like to bring more variety in visualisation (like magazines do). Also we are in need of a better/extendable/lay-outable member profile page/stamp per member.

    Vendor response

    Hi Douwe! Thank you for making the comparison with LEGO. That's a huge compliment to us! You'll also be happy to hear that improvements to the discussion structure you mentioned are to be expected soon. We'll let you know when that is released. Thank you so much for taking the time to review our software, and we hope your community keeps adding the value you are already getting from it!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Interesting tool

    Reviewed 3 years ago
    Pros

    So many possibilities when it comes to potential user interaction. Makes something that was typically only available for big companies accessible for everyone.

    Cons

    Hard to use. Many different nooks and crannies that are hard to get to. Took me a few days just to understand what I was looking at. Its also priced way too high. Maybe reduce the features and lower the price.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Easy and professional

    Reviewed 4 years ago
    Pros

    It is easy to use and to publish directly relevant content. The cmnty has a proffesional look and feel and a lot of features. The service is direct and personal.

    Cons

    The passwords requirements of 10 items and the pricing model above 250 users is expensive. the webshop tooling I would like an automated forward systems that gives you a signal when somebody is purchasing a product

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    CMNTY Platform is a perfect platform that has allowed our small trainer really interact!

    Reviewed 4 years ago

    All in one place - communicating, sharing, and receiving requests from our users.

    Pros

    CMNTY Platform is easy to set up and very friendly/intuitive to use platform. No need to special training to admins or users. Perfect!

    Cons

    It took me some time to understand how the set up menus are organized. It is a different approach for the set up areas. But, once we get it, it is easy to set it up.

    CMNTY Platform FAQs and common questions

    CMNTY Platform has the following pricing plans:
    Pricing model: Subscription
    Free Trial: Available


    CMNTY Platform has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    CMNTY Platform supports the following languages:
    German, Russian, Swedish, Indonesian, Italian, French, Finnish, Danish, Spanish, Arabic, Polish, Dutch, Portuguese, English, Turkish, Japanese, Chinese (Simplified)


    Yes, CMNTY Platform has an API available for use.


    CMNTY Platform offers the following support options:
    FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support

    Common CMNTY Platform comparisons

    CMNTY Platform logoVanilla logo
    CMNTY PlatformvsVanilla
    CMNTY Platform logoHigher Logic logo
    CMNTY PlatformvsHigher Logic
    CMNTY Platform logoHivebrite logo
    CMNTY PlatformvsHivebrite

    Related categories