CMNTY Pricing, Features, Reviews & Comparison of Alternatives

CMNTY

World's Most Intuitive Qual + Quant Market Research Software

4.59/5 (29 reviews)

CMNTY overview

What is CMNTY?

CMNTY Platform offers a variety of qualitative and quantitative research methods including digital journals, discussion boards, surveys and virtual focus groups combined into a single software platform. CMNTY supports short-term projects and continuous insights communities. Launch your project within a day, and get actionable insights within just a few days or weeks. Get a 360 degree view and continuous in-depth understanding of your target audience. Provide your client or business department with actionable insights that helps them make better informed decisions.
try.cmnty.com

Pricing

Starting from
$499/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Danish, Dutch and 12 other languages, Finnish, French, German, Indonesian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
CMNTY screenshot: Reima Lab on CMNTYCMNTY screenshot: AnalysisCMNTY screenshot: Lidl Community on CMNTYCMNTY screenshot: Gamification

CMNTY user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.3
  4.8
Kimberly Anthony

Very intuitive.

Used daily for less than 6 months
Reviewed 2018-01-09
Review Source: Capterra

Was able to organize a large group of clients.

Pros
I was looking for an interface to serve as a hub for about 100 nonprofit clients. CMNTY offers a beautiful interface. Very modern looking. I was easily guided in the setup process. I was literally up and running in under an hour.

Cons
I would have loved to see some tutorials. The opening video while the site was being built was a nice touch but I learn better by video.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Douwe Blanksma

We adopted the platform as our "new Intranet with extranet capabilities" and it works well for that!

Used daily for 6-12 months
Reviewed 2017-05-15
Review Source: Capterra

communication in the team without central persons having to catalyze is great, it connects our virtual team. and it provides us with a logical (cloud based and allways access-able) platform for all our information, questions and idea sharing needs.

Pros
Easy to learn. Like LEGO. Slick but not overdone layout & design capabilities. Great functionality for nice price. Though the platform was not primarily designed for the use we do and see growing, it fulfills most of our needs. We also see @ feel great adoption bij CMNTY company and support. So we trust we find our grow path together.

Cons
We are up to use it with quite a lot of fora & blogs. The directory structure could be more flexible (harmonica functionality). Also a bit more design functionality per blog/forum would be nice. From the information sharing point of view we'ld like to bring more variety in visualisation (like magazines do). Also we are in need of a better/extendable/lay-outable member profile page/stamp per member.

Response from CMNTY


Hi Douwe!

Thank you for making the comparison with LEGO. That's a huge compliment to us!

You'll also be happy to hear that improvements to the discussion structure you mentioned are to be expected soon. We'll let you know when that is released.

Thank you so much for taking the time to review our software, and we hope your community keeps adding the value you are already getting from it!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Michael A. Marcus

Interesting tool

Used daily for free trial
Reviewed 2018-08-14
Review Source: Capterra

Pros
So many possibilities when it comes to potential user interaction. Makes something that was typically only available for big companies accessible for everyone.

Cons
Hard to use. Many different nooks and crannies that are hard to get to. Took me a few days just to understand what I was looking at. Its also priced way too high. Maybe reduce the features and lower the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Nicolas Smoolenaars

Easy and professional

Used daily for 6-12 months
Reviewed 2018-01-27
Review Source: Capterra

Pros
It is easy to use and to publish directly relevant content. The cmnty has a proffesional look and feel and a lot of features. The service is direct and personal.

Cons
The passwords requirements of 10 items and the pricing model above 250 users is expensive. the webshop tooling I would like an automated forward systems that gives you a signal when somebody is purchasing a product

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Edson Marinho

CMNTY Platform is a perfect platform that has allowed our small trainer really interact!

Used daily for 6-12 months
Reviewed 2017-11-02
Review Source: Capterra

All in one place - communicating, sharing, and receiving requests from our users.

Pros
CMNTY Platform is easy to set up and very friendly/intuitive to use platform. No need to special training to admins or users. Perfect!

Cons
It took me some time to understand how the set up menus are organized. It is a different approach for the set up areas. But, once we get it, it is easy to set it up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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CMNTY pricing

Starting from
$499/month
Pricing options
Subscription
Free trial
View Pricing Plans

CMNTY offers 3 plans: Professional, Advanced and Enterprise

CMNTY features

API
Automatic Notifications
Chat
Customizable Branding

Activity Dashboard (151 other apps)
Call Monitoring (102 other apps)
Call Recording (153 other apps)
Call Routing (114 other apps)
Call Transfer (103 other apps)
Caller ID (93 other apps)
Collaboration Tools (88 other apps)
Communication Management (115 other apps)
Conferencing (110 other apps)
Contact Management (99 other apps)
Instant Messaging (118 other apps)
Real Time Reporting (89 other apps)
Reporting & Statistics (154 other apps)
Third Party Integration (182 other apps)
Video Conferencing (109 other apps)
Voice Mail (93 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for CMNTY

Key features of CMNTY

  • Membership management
  • Member database
  • Group management
  • Event management
  • Content moderation
  • Discussions / forums
  • Ideation / crowdsourcing
  • Data collection
  • Widgets
  • Panel management
  • Member engagement
  • Customization
  • Social media
  • Multi-language
  • Fully customizable design
  • Custom pages & elements
  • Custom domain name
  • Interactive modules
  • Import members
  • Export members & content
  • Blog, questionnaire, journal
  • Challenges & contests
  • Chat
  • Webshop
  • Badges leaderboard
  • Blog categories
  • News headlines
  • Poll
  • Member statistics
  • Member leaderboard
  • To-do list
  • Search functionality
  • User groups, user roles
  • In-platform notifications
  • Email notifications
  • Gamification system
  • Points & badges
  • Newsletter system
  • Custom CSS & JavaScript
  • API access
  • Third party apps & dashboards via API
View All Features

Benefits

CMNTY provides market researchers with an integrated qualitative and quantitative solution for data collection and analysis.

CMNTY comes with a built in full-featured questionnaire tool that allows for automatic segmentation of groups based on their answers in the survey.