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eCasework
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Case management & CRM for representatives and their staff
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eCasework - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
eCasework overview
What is eCasework?
eCasework is a case management and CRM solution for councillors, MPs, MLAs, AMs, MSPs, unions and other political representatives to collect, follow and resolve cases. By combining the essential tools for case management such as alerts, email, contact consolidation, powerful search function, document storage and time tracking, eCasework aims to provide an all-in-one workflow solution.
In order to improve organization, workflow management and timekeeping, eCasework provides a central hub to collect cases and complaints and track them from the initial contact to the final resolution. Users can receive, record and track cases from end-to-end and can consolidate contacts from other channels to create an online address book, notepad, email inbox, organizational diary and filing system.
Users can organise deadlines for task resolutions and plan events using the calendar tool and reminders can be automatically sent when a task needs attention or a follow up is required. Information is automatically synchronized across channels and devices and can be accessed from anywhere thanks to the cloud-based storage.
eCasework’s user interface
eCasework reviews
Overall rating
4.8
/5
9
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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eCasework's key features
Most critical features, based on insights from eCasework users:
All eCasework features
Features rating:
eCasework alternatives
eCasework
Starting from
6.25
Per month
MasterControl Quality Excellence
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25000
Per year
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Starting from
15
/user
Per month
HelpDesk
Starting from
29
/user
Per month
eCasework pricing
Value for money rating:
Starting from
6.25
Per month
Per Feature
User opinions about eCasework price and value
Value for money rating:
eCasework support options
Typical customers
Platforms supported
Support options
Training options