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EZ Texting vs TrueDialog Comparison (2026)

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EZ Texting logo

EZ Texting

TrueDialog logo

TrueDialog

Overview

EZ Texting is an SMS marketing platform that enables businesses to send mass text and multimedia messages to their audiences. The software offers features including two-way conversational texting, automated workflows, contact management tools, and compliance safeguards that align with industry regulations. EZ Texting provides analytics capabilities that allow users to track campaign performance and optimize their messaging strategies.

TrueDialog is an enterprise SMS platform that owns its carrier infrastructure for faster, more reliable delivery at 99.9% uptime. Run mass campaigns and personalized one-to-one conversations at scale, with native CRM integrations, a developer API, and US-based support that picks up the phone.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

119

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

273

5

4

3

2

1

181

60

18

7

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

4.8

21

5

4

3

2

1

16

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

“As a marketer, I've used EZ Texting for over 10+ years now, across multiple different industries and business types - from consumer social apps to investing / fintech platforms.”
FI

Francesco I.

Head of Marketing

“Cannot tell if message was read - I do like the feature that allows you to see messages that bounced so you can reach out for an updated phone number.”
DT

Dawn T.

HR Manager

“The ability to send promotions, reminders, and especially time-sensitive alerts quickly makes it a powerful and dependable communication channel.”
BP

Bob P.

Director of Technology Support

Pros

“We really like that TrueDialog has all of the features we were seeking in a business SMS texting solution for about half the price of competitors.”
RF

Rob F.

CMO

Cons

“The cost feels a bit steep compared to the usage limits and features offered in the plan.”
df

dan f.

executive director

“Customer Service and Renwal policy, we are a non profit and we never used the service, which they can track usage, but they renewed the account an refused to refund the renewal Profiting from a charity is disgusting.”
JM

Jodi M.

CEO

“We're on a grandfathered plan, the credits they provide for an annual subscription has grown kinda out of whack compared to the size of our list.”
JC

Jeff C.

Marketing Director

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features81
  • 2-Way Messaging
  • A/B Testing
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Appointment Management
  • Audience Targeting
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Batch Communications
  • CRM
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campus Notifications
  • Candidate Management
  • Chat/Messaging
  • Communication Management
  • Community Management
  • Compliance Management
  • Consent Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Coupons
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Alerts
  • Email Marketing
  • Employee Engagement
  • Engagement Tracking
  • Event Management
  • Event Triggered Actions
  • Faculty/Staff Management
  • Financial Aid Management
  • For Higher Education
  • Fundraising Management
  • Generative AI
  • Group Messaging
  • Inbox Management
  • Interaction Tracking
  • Job Board
  • K-12
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Link Shortening
  • List Management
  • Live Chat
  • MMS
  • Marketing Automation
  • Mass Notifications
  • Mass Texting
  • Member Accounts
  • Member Directory
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Natural Language Processing
  • On-Demand Communications
  • One-to-One Messaging
  • Open Rate Tracking
  • Performance Metrics
  • Personalization
  • Polls/Voting
  • Push Notifications
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Conversations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Risk Alerts
  • Role-Based Permissions
  • SMS Marketing
  • SMS Messaging
  • Safety Management
  • Scheduled Messaging
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Shortcodes
  • Social Media Integration
  • Student Group Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text-to-Win
  • Third-Party Integrations
  • Two-Way Communication
  • Visual Analytics
  • Workflow Management
  • Total features102
  • 2-Way Messaging
  • A/B Testing
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Application Management
  • Appointment Management
  • Audience Targeting
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Batch Communications
  • CRM
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campus Notifications
  • Candidate Management
  • Chat/Messaging
  • Communication Management
  • Community Management
  • Compliance Management
  • Consent Management
  • Contact Database
  • Contact Management
  • Content Creation
  • Coupons
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Alerts
  • Email Marketing
  • Employee Engagement
  • Engagement Tracking
  • Event Management
  • Event Triggered Actions
  • Faculty/Staff Management
  • Financial Aid Management
  • For Higher Education
  • Fundraising Management
  • Generative AI
  • Group Messaging
  • Inbox Management
  • Interaction Tracking
  • Job Board
  • K-12
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Link Shortening
  • List Management
  • Live Chat
  • MMS
  • Marketing Automation
  • Mass Notifications
  • Mass Texting
  • Member Accounts
  • Member Directory
  • Membership Management
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Natural Language Processing
  • On-Demand Communications
  • One-to-One Messaging
  • Open Rate Tracking
  • Performance Metrics
  • Personalization
  • Polls/Voting
  • Push Notifications
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Conversations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Risk Alerts
  • Role-Based Permissions
  • SMS Marketing
  • SMS Messaging
  • Safety Management
  • Scheduled Messaging
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Shortcodes
  • Social Media Integration
  • Student Group Management
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text-to-Win
  • Third-Party Integrations
  • Two-Way Communication
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations14
  • ActiveCampaign
  • Asana
  • Constant Contact
  • Dynamics 365 Customer Insights
  • Function Point
  • Google Forms
  • HubSpot CRM
  • Instagram
  • Mark Copy
  • Marketo Engage
  • Microsoft 365
  • Oracle Eloqua Marketing Automation
  • SMS API
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Shopify
  • Squarespace
  • Swarm
  • Trello
  • Vimeo
  • YouTube
  • Zapier
  • Total integrations8
  • ActiveCampaign
  • Asana
  • Constant Contact
  • Dynamics 365 Customer Insights
  • Function Point
  • Google Forms
  • HubSpot CRM
  • Instagram
  • Mark Copy
  • Marketo Engage
  • Microsoft 365
  • Oracle Eloqua Marketing Automation
  • SMS API
  • Salesforce Marketing Cloud
  • Salesforce Sales Cloud
  • Shopify
  • Squarespace
  • Swarm
  • Trello
  • Vimeo
  • YouTube
  • Zapier