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EZ Texting vs Text Request Comparison (2026)

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EZ Texting

Text Request

Overview

EZ Texting is an SMS marketing platform that enables businesses to send mass text and multimedia messages to their audiences. The software offers features including two-way conversational texting, automated workflows, contact management tools, and compliance safeguards that align with industry regulations. EZ Texting provides analytics capabilities that allow users to track campaign performance and optimize their messaging strategies.

Upgrade your business number with SMS scheduling, appointment reminders, and more using the best texting software for small businesses.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

47.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

273

181

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

4.6

1.1K

854

257

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

Pros

“As a marketer, I've used EZ Texting for over 10+ years now, across multiple different industries and business types - from consumer social apps to investing / fintech platforms.”

Francesco I.

Head of Marketing

“Cannot tell if message was read - I do like the feature that allows you to see messages that bounced so you can reach out for an updated phone number.”

Dawn T.

HR Manager

“The ability to send promotions, reminders, and especially time-sensitive alerts quickly makes it a powerful and dependable communication channel.”

Bob P.

Director of Technology Support

Pros

“The ability to quickly and effectively reach associates, streamlines communication, ensuring messages are delivered and received in real-time.”

Erica R.

Recruiter

“I like that Text Request allows me to communicate with all of our patients and that it helps to break down language barriers.”

Sarah S.

Patient Services Coordinator

“Text Request had made my first office job easy to accommodate to as communication is what keeps a facility moving forward, and text request has done nothing but give us the ability to move forward stronger.”

Emily S.

People Services Specialist

Cons

“The cost feels a bit steep compared to the usage limits and features offered in the plan.”

dan f.

executive director

“Customer Service and Renwal policy, we are a non profit and we never used the service, which they can track usage, but they renewed the account an refused to refund the renewal Profiting from a charity is disgusting.”

Jodi M.

CEO

“We're on a grandfathered plan, the credits they provide for an annual subscription has grown kinda out of whack compared to the size of our list.”

Jeff C.

Marketing Director

Cons

“The bad thing is that it does not refresh automatically when making a change and sometimes it freezes when I use copy and paste on several open pages.”

gerardo p.

AGENT SALES

“I normally tell students to text me when they need help, but with TextRequests notification issues, I have had to resort to having them call me, which makes juggling multiple conversations very difficult.”

Jacob C.

Instructor

“I am also not a fan of the incoming message notification chime ( it does sound off until you open the platform, which is a good thing), it does not always sound and there have been many occasions that I missed or was too late responding to messages because I received no notification.”

Mellissa C.

Instructor