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Grasshopper vs Vonage Business Communications Comparison (2026)

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Grasshopper

Vonage Business Communications

Overview

Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and features like unlimited extensions, professional greetings, voicemail via email and a dial by name directory. Prices as low as $14/month.

Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing needs of small and medium businesses

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

19.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

360

207

Value for money

Ease of use

Features

Customer support

72%

would recommend this app

4.0

321

144

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

Pros

“They require you to submit a reason online, generate a case number, and then call in to actually cancel.”

Emerson B.

CGO

“It feels like having a small business phone system without the big-company overhead.”

George L.

Managing Partner

“Even after doing all that, I had to go through multiple automated prompts before finally reaching someone who could help.”

Emerson B.

CGO

Pros

“Pricing is a little steep and sometimes calls aren’t known about until you have a voicemail email alert.”

Whitney L.

Business Owner

“The user interface is very nice, and the messaging system it has helps a lot with text messages.”

Daniel J.

Sales Development Manager

“Now, as of 4 days ago, outgoing sms is working but incoming isn't which is obviously the vital communication.”

Byron M.

owner

Cons

“There is auto texts for missed calls but there character limit is so small you can't put much there.”

Milena C.

Office Admin

“This process feels intentionally difficult and not customer-friendly. If a number is ported out, the account should be automatically canceled, or at the very least, billing should stop.”

Emerson B.

CGO

“The only drawback is a small learning curve when setting up custom greetings and voicemail flows.”

George L.

Managing Partner

Cons

“Incoming calls account for over 95% of our revenue, yet we cannot receive them — all inbound calls automatically go to voicemail and never ring into the office.”

DONALD F.

AGENCY PRODUCER

“Overall it has been shaky, the sms messaging being down is a bad deal, as I use texts as 99% of my communication to my student, so I am forced to use another app for SMS and Vonage for calls.”

Mellissa C.

Instructor II

“The admin interface can feel a bit clunky at times, especially when you’re trying to make more advanced changes to call routing or voicemail settings.”

Isaac D.

Load Management Supervisor