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Jelly Logo

Cloud-based shared inbox for small teams

Table of Contents

Jelly - 2026 Pricing, Features, Reviews & Alternatives

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Jelly overview

What is Jelly?

Jelly is a cloud-based shared inbox designed for teams with shared email addresses. It assists with customer support, client communications, and community coordination and helps teams collaborate on email communications. The key features of Jelly include the ability to see who is handling which emails at a glance.

It also offers private team discussions that can be had on individual messages. Jelly also helps streamline email workflows for small teams and enables them to manage and collaborate on emails.

Key benefits of using Jelly

•Jelly offers each team member their own login and enables them to take points on an email.

•Users can have private, behind-the-scenes, internal-only team discussions on every email, so they can ask questions before replying.

•Businesses can keep track of all communications across the team with a robust notification system and activity log.

Starting price

29flat rate /
per month

Alternatives

with better value for money

Jelly’s user interface

Ease of use rating:

Jelly reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Jelly's key features

Most critical features, based on insights from Jelly users:

Shared inboxes
Inbox management
Response management
Activity dashboard
Tagging
Collaboration tools

All Jelly features

Features rating:

Email monitoring
Email tracking
Support ticket management
Workflow management

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Jelly pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Jelly

29

Per month

Features included:

  • Unlimited team members
  • Unlimited conversations
  • Up to 3 shared email addresses
  • Real human support

Royal Jelly

69

Per month

Features included:

  • Unlimited team members
  • Unlimited conversations
  • Unlimited shared email addresses
  • Real human support
  • Slack integration

User opinions about Jelly price and value

Value for money rating:

Jelly support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
FAQs/Forum

Training options

Live Online
Webinars
Documentation
Videos

Jelly FAQs

Q. What type of pricing plans does Jelly offer?

Jelly has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Jelly?

Jelly has the following typical customers:
Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Jelly support?

Jelly supports the following languages:
English


Q. Does Jelly offer an API?

No, Jelly does not have an API available.


Q. What level of support does Jelly offer?

Jelly offers the following support options:
Email/Help Desk, Knowledge Base, FAQs/Forum

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