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MiVoice Business vs VoIP.ms Comparison (2026)

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MiVoice Business logo

MiVoice Business

VoIP.ms logo

VoIP.ms

Overview

MiVoice Business delivers a full communications solution with business phone features, chat and video messaging, audio and video conferencing, collaboration, and AI-integrated contact center capabilities that enables faster and more effective communications.

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

4.11

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1.1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

283

5

4

3

2

1

135

96

38

10

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
61%
would recommend this app

4.8

698

5

4

3

2

1

571

107

14

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“Fit in and our vendor (installer) was able to setup decently quick to replace old system and move most things over without much pain.”
dg

david g.

telecom

“pricing was high and lots of different licenses that we thought were included for specific items.”
dg

david g.

telecom

“We were able to transition from an audio-only platform to one that relied on video, which was one of our department's yearly goals.”
Verified reviewer profile picture

Pie O.

Premium Support

Pros

“The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications.”
RZ

Roberto Z.

SEO

“Additionally, the ability to customize call routing and integrate with other systems is a huge advantage.”
RZ

Roberto Z.

SEO

“The call quality was fine but we have to press the Flash button to get a dial tone.”
ND

Nicholas D.

President

Cons

“We discovered that the MiTeam Meeting program missed some features we wanted to utilize frequently.”
Verified reviewer profile picture

Pie O.

Premium Support

“We had been using polling in the previous program, but MiTeam did not support it.”
Verified reviewer profile picture

Pie O.

Premium Support

“If there is a data outage in the clusters within the data centers outage issues can be an issue.”
MR

Mark R.

Business Development Manager

Cons

“Used VoIP.ms back then, even stuck with them through the DDoS attacks that took them down for weeks and cost me a lot of money.”
Verified reviewer profile picture

Caleb B.

Founder

“Found out when calls started failing on a Saturday.”
Verified reviewer profile picture

Caleb B.

Founder

“Some of the calling rates to europe are not great.”
kg

kevin g.

Owner

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features54
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Conferencing
  • Audio/Video Recording
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Email Management
  • Employee Directory
  • File Sharing
  • For Cloud Phone Systems
  • IVR
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Presentation Streaming
  • Prioritization
  • Queue Management
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SSL Security
  • Screen Sharing
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Audio Calls
  • Audio/Video Conferencing
  • Audio/Video Recording
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Email Management
  • Employee Directory
  • File Sharing
  • For Cloud Phone Systems
  • IVR
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Presentation Streaming
  • Prioritization
  • Queue Management
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SSL Security
  • Screen Sharing
  • Two-Way Audio & Video
  • Unified Communications
  • User Management
  • User Profiles
  • Video Call Recording
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrationsN/A
    • Total integrationsN/A

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