Mixmax vs Mailtrack

GMass

MailerLite

Constant Contact

GMass is a Google Chrome extension, which helps businesses run mass email campaigns from Gmail, manage responses, create recipient lists, and more. Supervisors can gain visibility into sent, opened, clicked, replied, unsubscribed, bounced, and rejected email metrics through reports.

From newsletters to automated customer journeys—join 1 million businesses scaling the easy way with MailerLite. 

Cloud-based digital marketing platform for small businesses and nonprofits, covering email, SMS, social media, and event management.

Mixmax is an email communication & sales productivity application designed to help businesses convert prospects into customers through Gmail, Google Inbox, Google Calendar, Salesforce & Pipedrive using 1-to-1 communication, personalized email, workflow automation, email tracking, CRM sync, & more

Activity Dashboard

Activity Tracking

AI/Machine Learning

Alerts/Notifications

Appointment Scheduling

Auto-Dialer

Autoresponders

Business Process Automation

Calendar Management

Call List Management

Call Logging

Call Monitoring

Call Recording

Campaign Management

Canned Responses

Chat/Messaging

Click Tracking

Collaboration Tools

Commenting/Notes

Communication Management

Configurable Workflow

Contact Management

Content Delivery

Content Management

Customer Engagement

Customer Experience Management

Customizable Branding

Customizable Fields

Customizable Reports

Customizable Templates

Dashboard

Data Import/Export

Data Management

Drip Campaigns

Email Distribution

Email Marketing

Email Monitoring

Email Reminders

Email Sequences

Email Templates

Email Tracking

Engagement Tracking

Event Triggered Actions

File Sharing

For Sales Teams/Organizations

Goal Setting/Tracking

Inbox Management

Interaction Tracking

Lead Capture

Leaderboards

Lead Generation

Location Tracking

Meeting Management

Monitoring

Multi-Channel Communication

Multiple User Accounts

Onboarding

Performance Metrics

Prioritization

Prospecting Tools

Queue Management

Real-Time Analytics

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Reminders

Reporting/Analytics

Reporting & Statistics

Response Management

Routing

Sales Activity Management

Sales Pipeline Management

Scheduling

Search/Filter

Shared Inboxes

Signature Management

Social Media Integration

Survey/Poll Management

Surveys & Feedback

Task Management

Team Management

Third-Party Integrations

Usage Tracking/Analytics

Widgets

Workflow Automation

Workflow Management

Some users report that Mixmax offers good features for the price and appreciate the freemium tier. Reviewers appreciate the paid plans' functionality, but some feel pricing is high and find plan details confusing.

Value for money

Reviews for Mixmax come from a wide variety of industries, including marketing and advertising (14% of reviewers), computer software (13%), and information technology and services (7%). The most frequent use case for Mixmax cited by reviewers is email tracking (81% of reviewers).

Mixmax

Web-based

HubSpot CRM

Mailtrack

Enterprise

Growth + CRM

Growth

Inconsistent email management experience

Senior Account Manager

The Mixmax button when drafting in email sometimes gets in the way of being able to accomplish certain tasks when drafting an email.

37% of reviewers feel negative about Mixmax’s email management. Some users report frustration with issues like lost email drafts, disrupted formatting, and features interfering with composing or replying to messages. Reviewers indicate that Mixmax sometimes causes confusion by inserting branding or extra boxes into emails, and they mention problems with attachments or automation not working as expected. Users say that email syncing can be unreliable, with occasional disconnections or missing notifications, and some find the interface cluttered or unintuitive when managing multiple email accounts.

Time-saving scheduling features

Director of Admissions

We use Mixmax daily to schedule meetings, and arrange the best meeting time for a group, email templates have saved us so much time, and productivity has increased, and this has helped to streamline our workflow and manage communications.

94% of reviewers feel positive about Mixmax’s email scheduling. Reviewers indicate that scheduling emails and meetings directly from their inbox saves significant time and reduces the need for back-and-forth communication. Some users report that automated follow-ups and the ability to send emails at optimal times help them stay organized and boost productivity. They appreciate features like sharing meeting times within emails and scheduling future messages, which streamline workflows and support timely customer interactions. Users say these capabilities are especially valuable for managing high volumes of communication and maintaining consistent engagement.

Detailed email tracking insights

Sr. Customer Success Manager

I love how I'm able to track opens and monitor activity of emails. If I'm trying to track a user down and I'm concerned they've gone dark, monitoring opens is helpful

86% of reviewers feel positive about Mixmax’s email tracking. Some users say they value being able to monitor when and how often emails are opened, which helps them identify engaged recipients and follow up more effectively. Reviewers appreciate receiving instant notifications about email activity and tracking metrics like open rates, clicks, and device details. They find these insights useful for sales and marketing efforts, as they can tailor outreach based on recipient behavior. Users also mention that tracking tools are easy to use and integrate smoothly into their daily email routines.

Team lead

Some of the advanced features require an upgrade, which can be limiting for basic users.

Startup Evangelist

Our team uses it to use pre-built templates so we don't have to write identical copies for numerous clients.

Education Consultant

The email tracking has been very useful but the feature I utilise the most is the sequences to set emails to go out to prospects, it's efficient and user friendly.

It recruiter

I like that I can see how my emails are delivered, that I save time, and that there are templates for automation my work

I only use the free versions so it's hard thoroughly rate cons but one thing that has bothered me is that I use Mixmax as an extension to my gmail.

Marketing and Sales Director

My boyfriend is an all thumbs on the computer so dialing down to those folks helps one way is to make a video for the how or trouble shooting.

I also love how easy it is to put a calendar of my availability right into my email so that recipients can click and a time and date quickly for us to meet.

Additionally, that I can schedule an email based on the when the recipient is more likely to open/read the email.

Recruiter

I like how you can create templates to send emails instead of having to type out everything everytime.

I like Mixmax it allows my team to send sequences etc.

Project Manager

It helps me track since I send out emails that require email responses.

I love that I can track if, when, and by who my emails have been opened.

A Home button is required, many times I just want to get back to the main page and there is no easy way of doing so.

I love the email tracking and live report and I love knowing when to send the email.  

Senior Billing/Collections Specialist

Notifying when recipients open my emails.- Reminders to send scheduled emails.

Account Manager

The recipient does have to click on the email to read it and thus  you cannot tell the email has been read,

Customer Success Manager

Thanks to Mixmax I gained a lot of time and I could measure the content of my emails.

President

I've had a little trouble getting my dialogue box showing the actual link transferred over to my email.

Co-Founder

Mixmax has helped me and my Partners move faster daily, which in turn has accelerated revenue.  

Client Strategy Team Lead

Managing accounts at scale through templates is perfect for CS

Regional Manager

Sometimes it take a while for Gmail to load when it's installed.

Revenue Operations - Lead

Reporting functionality could have been better by including account level reports.

Director of Demand Generation

We use it for all external facing client communication.

The pricing is starting to go up to an "uncomfortable" position based on competitors in the market.

Payment Support and Branding Specialist

The easiness of use and the timeline of reading emails.

I love the feature to toggle the link or URL.

That is why I shared it with team.   If possible I can shared the bigger team.  

I have canned templates for all Stages of our process.

Mixmax integrates seamlessly with Gmail and is the easiest tool to use.

Seeing if emails were read to know when to follow up.

Ceo 

Email tracking is amazing and Mixmax is a great crm tool

Templates were very handy and expedited follow-up emails.

Better tracking for internal stakeholders

Cofounder/CTO

Installation is a breeze with the chrome plugin

I wish it was for more than just gmail email.

Senior sales executive

I wish I could remove lines from the overview.

Network Manager

The demo call went great and was filled with helpful tips and tricks.

Author

The fact that some people actually see the email but it doesn't show.

Manager, Training

We are working on that now but it has taken a couple days to get it resolved.

Sales Operations Director

They are very open to hearing feedback and working on recommendations provided

Social Media Marketing 

That I can copy/paste html code into a custom template

Analyst

Features are amazing, saves me so much time and effort.

Paralegal

Mix max provides a number of services that help me with my daily work tasks.

VP, Digital Strategy

I used the booking on my website, scheduled emails using the recommended send-times, and tracked when emails had been opened.

Email Management

Email Scheduling

Team Collaboration

Gmail Integration

Ease of Use

Upgrades

Scrolling and Shortcuts

Bugs and Issues

Small Business

Mid-size Business

Freelancers

Large Enterprises

Some users report that Mixmax offers a good range of features for the price and appreciate the freemium tier for initial exploration. Reviewers appreciate the functionality included in paid plans and say it can be more economical than some competitors if all features are used. Some reviewers find value in the trial and paid versions, noting it pays for itself. However, users think the pricing is high compared to alternatives, and some feel forced to pay for features they don’t need. Reviewers indicate confusion about what’s included in each plan and say removing branding is too expensive.

Mixmax vs Mailtrack Comparison (2026)

Mixmax

Mailtrack

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives