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Mixmax Logo

Email communication & sales productivity application

Mixmax Pricing, Features, Reviews and Alternatives

Mixmax product overview

Price starts from

65

/user

Per month

What is Mixmax?

Mixmax is an email communication and sales productivity application designed to help businesses convert prospects into customers using 1-to-1 communication, personalized email, workflow automation, email tracking, email templates, CRM sync, one-click scheduling, nurture sequences, and more. Integrations with Salesforce, Google Calendar, Dropbox, Box, Markdown, Github, Giphy, and Twitter serve to enhance the communication workflow. As an online solution, Mixmax gives users the flexibility to manage their email communication via any internet-enabled device.

Key benefits of using Mixmax

  • Email tracking functionality enables users to see if and when someone reads their email, helping sales, recruiting and support teams connect and respond to individuals effectively by knowing the right time to reach back out.
  • Instant scheduling tools enable users to schedule one-on-one meetings easily by sharing their availability via email, and then allowing email recipients to select a time which suits them.
  • Automated scheduling technology allows users to schedule emails to send later, giving users exact control over when a recipient receives an email in their inbox.
  • One-click templates serve to enhance user-productivity, allowing users to create the email they want quickly without manual copying and pasting.
  • Mixmax integrates seamlessly with Salesforce, enabling users to sync outgoing emails to Salesforce, log recipients’ opens, clicks, downloads and replies, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Webinars
    Live Online
    Videos
    Documentation

    Mixmax pricing information

    Value for money

    4.4

    /5

    234

    Starting from

    65

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Mixmax features

    Functionality

    4.6

    /5

    234

    Total features

    84

    8 categories

    Most valued features by users

    Third-Party Integrations
    API
    Reporting/Analytics
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Chat/Messaging
    Contact Management

    Functionality contenders

    Mixmax users reviews

    Overall Rating

    4.6

    /5

    234

    Positive reviews

    94

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.98/10
    Rating distribution

    5

    4

    3

    2

    1

    161

    58

    10

    1

    4

    Pros
    The Salesforce integration is great, allowing for easy visibility directly from your inbox; love the templating options and the ability to insert availability for a few team members at once.
    The amount of integrations is seriously impressive. I also love the scheduling feature built-in to it.
    You can create custom templates, so you will save a lot of time and automate the complete process in sending emails. Mixmax comes with great solution of integration with your Gmail address.
    Cons
    Broken emails, bad reports, formatting errors. The worst Customer Service I've ever seen.
    Pointed out a bug, their CS blamed our team for it (they said we were copying and pasting formatting errors in). Then it happened again and their team said we were typing random carriage returns.
    Also, I had some problems with open rate stats, the Mixmax counted opens when somebody opened a contact to which an email was sent on our CRM.

    Overall rating contenders

    DC
    AvatarImg

    Dave C.

    Director

    Design, 1-10 employees

    Review source

    Overall Rating

    Mixmax User Review

    Reviewed 2 years ago

    Transcript

    Dave: Hi, my name is Dave and I'm a director of a design agency. And today I'll be reviewing Mixmax,...

    AvatarImg
    AvatarImg

    Jyothish J.

    Computer Software, 51-200 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    One of the Best Email Sequencing & Campaign Tool

    Reviewed 6 years ago

    Really good experience with the trial and paid versions. Our team uses MixMax for all our email scheduling and automation campaigns.

    Pros

    Compared to the other email blasting platforms, mixmax is for those users who wants to sent genuine automated & sequenced emails for their campaigns.

    Cons

    There are some bugs in the software that makes my job difficult at times.

    AvatarImg

    Verified reviewer

    Real Estate, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    I love MixMax and all of its capabilities.

    Reviewed 6 years ago

    Being able to track, schedule, and templatize emails.

    Pros

    I LOVE how easy it is to track email opens in great detail. There are so many great features for such a good price. The features i use most besides email tracking is the ability to schedule emails and create email templates. I use both those features on a daily basis and I really don't know what I would do without it.

    Cons

    Sometimes MixMax glitches and for whatever reason doesn't track certain emails. It doesn't happen frequently enough for it to be a big issue. Also, you have to have MixMax installed on every computer you are sending emails from for the tracking to work. This can be a pain- I really wish it was just automatically hooked up to gmail so no matter what laptop you were using, it would track your emails.

    SF
    AvatarImg

    Simon F.

    Legal Services, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Fantastic range of capabilities, terrible execution

    Reviewed 5 years ago

    Our growth team has been using Mixmax for about 2 years, and I've personally used it almost ever since the company was founded. But the past months, while trying out their "Rules" and "Sequences", the system has given the entire team loads of headache. Nothing really works, and some bugs that were reported months ago still haven't been resolved.

    Pros

    - Ability to automate standardized email-related tasks (if they would work)

    Cons

    - All the bugs. It just doesn't work and despite reporting bugs months ago, they still haven't been resolved. We've tried almost the entire range of features and - frankly - I love the whole concept with Mixmax. Everything we've used (or tried to use) in the software would actually be useful if it worked as intended.

    Vendor response

    Hi Simon -- Sorry for your experience with product issues. I definitely understand your frustration with functionality not working the way it should work. Please email me directly.

    AvatarImg

    Verified reviewer

    Computer Software, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Tracking opens so there is no stress!

    Reviewed 5 years ago

    Being able to follow up with prospects and clients at appropriate timing due to the tracker being installed. It's a great tool.

    Pros

    I love the tracking feature, as well as the preview service they provide when pasting Droplr links into emails. It makes it really easy to use and I know exactly when to follow up with clients.

    Cons

    If the integration becomes disconnected sometimes I don't notice so Ill have to make sure when I clear my cache and cookies that I reinstall. Nothing that big through - Mixmax is great!

    AvatarImg

    Verified reviewer

    Marketing and Advertising, 1-10 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Amazing tool to manage email outreach campaigns

    Reviewed 2 years ago
    Pros

    The sequences feature is a the best email outreach workflow that I've used so far.

    Cons

    Price - a bit on the expensive side, they should create a tier like "MixMax light" that enables low volume usage for solopreneurs.

    Mixmax FAQs

    Q. What type of pricing plans does Mixmax offer?

    Mixmax has the following pricing plans:
    Starting from: $65.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Mixmax?

    Mixmax has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Mixmax support?

    Mixmax supports the following languages:
    English


    Q. Does Mixmax offer an API?

    Yes, Mixmax has an API available for use.


    Q. What other apps does Mixmax integrate with?

    Mixmax integrates with the following applications:
    Dialpad, Gmail, Docusign, Trello, Google Drive, Zoom Workplace, Gong.io, Twitter/X, Salesforce Sales Cloud, Slack, Typeform, GCalToolkit, LinkedIn Sales Navigator, Google Calendar, Vidyard, Google Maps, Copper, YouTube


    Q. What level of support does Mixmax offer?

    Mixmax offers the following support options:
    FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

    Related categories