Mixmax Pricing, Features, Reviews & Comparison of Alternatives

Mixmax

Email communication & sales productivity application

4.55/5 (166 reviews)

Mixmax overview

What is Mixmax?

Mixmax is an email communication and sales productivity application designed to help businesses convert prospects into customers using 1-to-1 communication, personalized email, workflow automation, email tracking, email templates, CRM sync, one-click scheduling, nurture sequences, and more. Integrations with Salesforce, Google Calendar, Dropbox, Box, Markdown, Github, Giphy, and Twitter serve to enhance the communication workflow. As an online solution, Mixmax gives users the flexibility to manage their email communication via any internet-enabled device.

Email tracking capabilities ensure users know exactly who opens their email and when. Mixmax enables users to track individually opened messages, so they can follow-up with specific people easily. One-click scheduling tools allow users to book multiple meetings in one go. Guests simply select a time directly from the email, then Mixmax schedules the booking conveniently online. Mixmax also supports one-click email templates, enabling users to create professional emails quickly without needing to copy and paste anything manually. Automated scheduling tools allow users to create an email, then schedule it to send automatically at a later time when recipients are more likely to read it.

Other Mixmax features include web previews, polls and surveys. Users can create visual previews of links from Twitter, Google Maps, and more, as well as create and send polls from inside their emails. Email recipients can then vote without having to leave the email. Surveys help users collect more specific or focused feedback. Undo send functionality enables users to recall emails to refine messaging, while multiple signature capabilities allow users to personalize their emails with distinct signatures for all of their email addresses. Tracking analytics give users insight into communication performance, showing how many emails representatives send, plus open and reply rates. Mixam also supports automated task management, custom branding and a dialer.
mixmax.com

Pricing

Starting from
$12/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Mixmax screenshot: Basic tracking tools allow users to see if their email was opened, when it was opened, and how many timesMixmax Customer: Gong.ioMixmax screenshot: Users can schedule meetings in one email by sharing their availability, then allowing recipients to select their preferred time slotMixmax screenshot: Email templates allow users to create and send personalized emails quickly and easilyMixmax screenshot: Automated scheduling tools allow users to write an email, then schedule it to send automatically at a later timeMixmax screenshot: Create and insert polls and surveys into emails to get quick, direct and structured replies from recipientsMixmax screenshot: Get statistics for all sequences, and understand team performance by tracking opens, clicks, downloads, replies and bounces

Mixmax reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.6
  4.5
  4.4
Laura Castaing

MixMax gives me my sanity and time back

Used daily for 2+ years
Reviewed 2018-11-13
Review Source: Capterra

I run my own coaching business. I wouldn't be able to do what I do without MixMax. I also love how they keep adding features. As my business grows, I know I can keep relying on MixMax to continue adding the functionality I needed, without being pushy or cheesy. I highly recommend to everyone I work with.

Pros
I love the calendaring features and reminders on emails. I completely eliminated any back and forth on scheduling meetings in my personal life and work for 90% of cases. I'm in a services business so I'm scheduling time weekly. I no longer have it on my mind to follow up with people with new times or dates. They can just schedule time at will in really easy to manage times on my calendar. Plus if I really did want to make sure they scheduled, I can just have MixMax remind me in a week to follow-up with them if they haven't responded yet. It frees my mind up SO MUCH.

Cons
I don't like that it has an advertisement on my website for the calendaring widget. I'm fine to endorse MixMax but it just doesn't fit my brand. It's also not the best UI for my clients. It's not super easy to navigate times on mobile past a certain point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mike Fraser

Take your E-mail to the MAX! (MixMax Review)

Used daily for 2+ years
Reviewed 2018-11-13
Review Source: Capterra

I was an early adopter of Mixmax, and was able to speak directly with the founder via screen share and give feedback about my user experience. It says a lot about an organization when the head honcho is taking time out of their day to personally get data from their customers to improve their product.

Pros
I have pretty basic needs when it comes to emailing, but I do it often. Mixmax helps me stay on top on my many communications, allowing me to see who has opened (viewed) the emails I've sent, and how many times, which better enables me to navigate where things stand in the communication process. I can't tell you how many times that feature alone has saved my behind. I also utilize the templates, as I often need to send out messages with identical content. Templates save me time and energy.

Cons
Even with the privacy assurances, there is something a bit unnerving to click buttons to "Allow" an outside app complete control over your email communications. If I was sending any information I deemed even remotely sensitive, I might think twice about using this, or any outside service.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karlan Baumann

Least clunky Gmail plug-in I've used

Used daily for 6-12 months
Reviewed 2020-02-14
Review Source: Capterra

Pros
Super easy to log emails to SFDC without slowing down my Gmail account. Additionally, tons of additional features that I wasn't expecting, like a meeting scheduling link, email templates, etc.

Cons
Nothing jarring comes to mind - if I had to nit-pick, MixMax has error'd out one or two times when I've tried to add new contacts to SFDC from Gmail, but nothing that a quick Gmail refresh can't fix.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Max Fryer

Love this service!

Used daily for 6-12 months
Reviewed 2019-12-05
Review Source: Capterra

MixMax is essential for mass outreach and lead management.

Pros
MixMax brings my email game to a whole other level. I can send massive drips to salesforce leads, create salesforce leads when sending an email to a new contact, schedule meetings and tons more.

Cons
There can be some bugs along the way. Automated emails and fields can get messed up if you're not too careful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Promising - but needs work

Used daily for 1-2 years
Reviewed 2018-08-16
Review Source: Capterra

Most of my email marketing activities are run through Mixmax. It is really economical because it doesn't have a cap or limit on number of contacts you can upload unlike most of it's competitors. But be warned, there are a few annoying bugs with the tool that you might consider before choosing to lock down on Mixmax.

Pros
Been using Mixmax for almost a year now. It is very economical given the whole slew of features it has got. My most used feature is the Sequence and the ease of putting out templates for the same. It's smooth and runs like a breeze from uploaing your CSV file to running targeted campaigns.

Cons
Although, it solves my primary requirement of scheduling drip campaigns using the Sequence feature, but it fails to give accurate results. In more than one occasion, I have found detail analytics to be not very accurate. Have also come across other bugs which has compromised my client relations at times. But there support team is very active would help you resolve these issues - in case you find them. Also, not a big fan of their UI. Not much of a complaint but a suggestion to the product guys at Mixmax - come up with designs that inspire the user. As of today, it's quite dull.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Mixmax pricing

Starting from
$12/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Starter: $12 per user/month billed monthly or $9 per user/month billed annually
Small Business: $29 per user/month billed monthly or $24 per user/month billed annually
Growth: $65 per user/month billed monthly or $49 per user/month billed annually
Enterprise: Contact Mixmax for quote

Mixmax features

CRM Integration
Reporting & Statistics

API (196 other apps)
Activity Dashboard (109 other apps)
Automatic Notifications (83 other apps)
Call Monitoring (83 other apps)
Call Recording (122 other apps)
Call Reporting (70 other apps)
Call Routing (94 other apps)
Call Transfer (85 other apps)
Caller ID (78 other apps)
Chat (102 other apps)
Collaboration Tools (69 other apps)
Communication Management (74 other apps)
Conferencing (96 other apps)
Instant Messaging (74 other apps)
Monitoring (75 other apps)
Third Party Integration (134 other apps)
Video Conferencing (83 other apps)
Voice Mail (70 other apps)

Videos and tutorials

Additional information for Mixmax

Key features of Mixmax

  • Call management
  • Event-based notifications
  • Team management
  • Audience segmentation
  • Response management
  • Shared templates
  • Unlimited sequences
  • Double booking protection
  • Click & download tracking
  • Salesforce integration
  • Salesforce sidebar with social info
  • Shared sequences
  • Round-robin team calendaring
  • Template & sequence stats
  • Organization-level settings
  • Delegated sending
  • Salesforce tasks in sequences
  • Dedicated account manager
  • Custom domains
  • Custom onboarding session
  • Open tracking
  • Shared calendars
  • Follow-up reminders
  • Markdown support
  • Liquid markup
  • Recommended send times
  • Dropbox, Box, Google Drive integration
  • Time-expiring messages
  • Animated GIFs
  • Call-to-action button builder
  • Embed PDF slideshows
  • Slash commands
  • Emojis
  • Undo send
  • Per-recipient tracking
  • Unlimited reminders
  • Unlimited public appointments calendars
  • CRM integration via auto BCC
  • Custom branded emails & landing pages
  • Email tracking
  • HIPAA compliance
  • Mail merge
  • Meeting management
  • Secure messaging / SSL
  • Template management
  • Basic workflow automation
  • Appointment management
  • Send later
  • Embed polls & surveys
  • Mixmax dialer
  • Event scheduling & planning
  • Reporting & analytics
  • Password-protected messages
  • Link & attachment previews
  • Embed SMS widget
  • Team performance reports
  • Salesforce tasks dashboard
  • Shared inboxes
View All Features

Benefits

Email tracking functionality enables users to see if and when someone reads their email, helping sales, recruiting and support teams connect and respond to individuals effectively by knowing the right time to reach back out.
Instant scheduling tools enable users to schedule one-on-one meetings easily by sharing their availability via email, and then allowing email recipients to select a time which suits them.
Automated scheduling technology allows users to schedule emails to send later, giving users exact control over when a recipient receives an email in their inbox.
One-click templates serve to enhance user-productivity, allowing users to create the email they want quickly without manual copying and pasting.
Mixmax integrates seamlessly with Salesforce, enabling users to sync outgoing emails to Salesforce, log recipients’ opens, clicks, downloads and replies, and more.