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Mixmax Pricing, Features, Reviews and Alternatives

Mixmax product overview

Price starts from

12

/user

Per month

What is Mixmax?

Mixmax is an email communication and sales productivity application designed to help businesses convert prospects into customers using 1-to-1 communication, personalized email, workflow automation, email tracking, email templates, CRM sync, one-click scheduling, nurture sequences, and more. Integrations with Salesforce, Google Calendar, Dropbox, Box, Markdown, Github, Giphy, and Twitter serve to enhance the communication workflow. As an online solution, Mixmax gives users the flexibility to manage their email communication via any internet-enabled device.

Key benefits of using Mixmax

  • Email tracking functionality enables users to see if and when someone reads their email, helping sales, recruiting and support teams connect and respond to individuals effectively by knowing the right time to reach back out.
  • Instant scheduling tools enable users to schedule one-on-one meetings easily by sharing their availability via email, and then allowing email recipients to select a time which suits them.
  • Automated scheduling technology allows users to schedule emails to send later, giving users exact control over when a recipient receives an email in their inbox.
  • One-click templates serve to enhance user-productivity, allowing users to create the email they want quickly without manual copying and pasting.
  • Mixmax integrates seamlessly with Salesforce, enabling users to sync outgoing emails to Salesforce, log recipients’ opens, clicks, downloads and replies, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Knowledge Base
    Email/Help Desk

    Training options

    Webinars
    Live Online
    Videos

    Mixmax pricing information

    Value for money

    4.3

    /5

    179

    Starting from

    12

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Mixmax features

    Functionality

    4.6

    /5

    179

    Total features

    36

    8 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Contact Management
    Call Recording
    Customizable Branding
    Widgets
    Campaign Management
    Calendar Management

    Functionality contenders

    Mixmax users reviews

    Overall Rating

    4.6

    /5

    179

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.9/10
    Rating distribution

    5

    4

    3

    2

    1

    121

    44

    9

    1

    4

    Pros
    The Salesforce integration is great, allowing for easy visibility directly from your inbox; love the templating options and the ability to insert availability for a few team members at once.

    RG

    Rosa G.

    This sales/marketing tool works like a marvel when integrated with Gsuite. The control panel is very easy to use and the free version gives you a lot of very useful features.
    AvatarImg

    JP. P.

    You can create custom templates, so you will save a lot of time and automate the complete process in sending emails. Mixmax comes with great solution of integration with your Gmail address.
    AvatarImg

    Jovan M.

    Cons
    Broken emails, bad reports, formatting errors. The worst Customer Service I've ever seen.

    SF

    Samantha F.

    Pointed out a bug, their CS blamed our team for it (they said we were copying and pasting formatting errors in). Then it happened again and their team said we were typing random carriage returns.

    SF

    Samantha F.

    Also, I had some problems with open rate stats, the Mixmax counted opens when somebody opened a contact to which an email was sent on our CRM.

    AR

    Anonymous Reviewer

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    MixMax gives me my sanity and time back

    Reviewed 4 years ago

    I run my own coaching business. I wouldn't be able to do what I do without MixMax. I also love how they keep adding features. As my business grows, I know I can keep relying on MixMax to continue adding the functionality I needed, without being pushy or cheesy. I highly recommend to everyone I work with.

    Pros

    I love the calendaring features and reminders on emails. I completely eliminated any back and forth on scheduling meetings in my personal life and work for 90% of cases. I'm in a services business so I'm scheduling time weekly. I no longer have it on my mind to follow up with people with new times or dates. They can just schedule time at will in really easy to manage times on my calendar. Plus if I really did want to make sure they scheduled, I can just have MixMax remind me in a week to follow-up with them if they haven't responded yet. It frees my mind up SO MUCH.

    Cons

    I don't like that it has an advertisement on my website for the calendaring widget. I'm fine to endorse MixMax but it just doesn't fit my brand. It's also not the best UI for my clients. It's not super easy to navigate times on mobile past a certain point.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great for Inside Sales Cadences

    Reviewed a month ago
    Pros

    Overall, Mixmax is pretty awesome. The features we lean on most heavily are mail merge (especially using dynamic fields) and email cadencing. It's a pretty good amount of functionality for the price though.

    Cons

    There are some features that are left to be desired. It seems like they just need to spend more time understanding how people actually use their product.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Promising - but needs work

    Reviewed 4 years ago

    Most of my email marketing activities are run through Mixmax. It is really economical because it doesn't have a cap or limit on number of contacts you can upload unlike most of it's competitors. But be warned, there are a few annoying bugs with the tool that you might consider before choosing to lock down on Mixmax.

    Pros

    Been using Mixmax for almost a year now. It is very economical given the whole slew of features it has got. My most used feature is the Sequence and the ease of putting out templates for the same. It's smooth and runs like a breeze from uploaing your CSV file to running targeted campaigns.

    Cons

    Although, it solves my primary requirement of scheduling drip campaigns using the Sequence feature, but it fails to give accurate results. In more than one occasion, I have found detail analytics to be not very accurate. Have also come across other bugs which has compromised my client relations at times. But there support team is very active would help you resolve these issues - in case you find them. Also, not a big fan of their UI. Not much of a complaint but a suggestion to the product guys at Mixmax - come up with designs that inspire the user. As of today, it's quite dull.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Helpless without it

    Reviewed 2 months ago
    Pros

    Scheduling emails through MixMax is absolutely brilliant. It’s essential to the way that I work.

    Cons

    Nothing at all, works brilliantly for us for our team.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Take your E-mail to the MAX! (MixMax Review)

    Reviewed 4 years ago

    I was an early adopter of Mixmax, and was able to speak directly with the founder via screen share and give feedback about my user experience. It says a lot about an organization when the head honcho is taking time out of their day to personally get data from their customers to improve their product.

    Pros

    I have pretty basic needs when it comes to emailing, but I do it often. Mixmax helps me stay on top on my many communications, allowing me to see who has opened (viewed) the emails I've sent, and how many times, which better enables me to navigate where things stand in the communication process. I can't tell you how many times that feature alone has saved my behind. I also utilize the templates, as I often need to send out messages with identical content. Templates save me time and energy.

    Cons

    Even with the privacy assurances, there is something a bit unnerving to click buttons to "Allow" an outside app complete control over your email communications. If I was sending any information I deemed even remotely sensitive, I might think twice about using this, or any outside service.

    Mixmax FAQs and common questions

    Q. What type of pricing plans does Mixmax offer?

    Mixmax has the following pricing plans:
    Starting from: $12.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Mixmax?

    Mixmax has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Mixmax support?

    Mixmax supports the following languages:
    English


    Q. Does Mixmax offer an API?

    No, Mixmax does not have an API available.


    Q. What other apps does Mixmax integrate with?

    Mixmax integrates with the following applications:
    GitHub, Todoist, Dropbox Business, Trello, Box, Pipedrive, Zoom Meetings, Twitter, Salesforce Sales Cloud, Slack, Meta for Business, Google Calendar, Greenhouse, Asana, Google Maps, Evernote Teams


    Q. What level of support does Mixmax offer?

    Mixmax offers the following support options:
    FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk

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