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Momentum
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud communication & collaboration solution
Table of Contents
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Momentum - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2025
Momentum overview
What is Momentum?
Momentum Telecom is a leading service provider of cloud communications and collaboration solutions. It helps deliver integrated voice, video, and data solution that’s mobile, flexible and future proof, enabling employees to communicate freely with customers and partners in real-time.
Starting price
Alternatives
with better value for money
Pros & Cons
Responsiveness
Flexibility
Telephony
Momentum pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.5
Customer support
4.6
Reviews sentiment
What do users say about Momentum?
Users report Momentum offers reliable phone system performance, flexible call management options, and convenient remote access features. They find the system easy to use, appreciate the ability to manage calls and texts from multiple devices, and value the integration with platforms like Teams for business needs. Some say the phone system is stable and simple to administer, though they wish for improvements in SMS functionality and mobile features.
Reviewers indicate customer support is generally responsive and helpful, resolving issues quickly and communicating well during outages. They feel some self-service options are lacking and note occasional challenges with onboarding, billing, and technical adjustments.
Select to learn more
Who uses Momentum?
Based on 101 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Momentum's key features
Most critical features, based on insights from Momentum users:
All Momentum features
Features rating:
Momentum alternatives
Momentum
Starting from
No pricing info
Ringover
Starting from
29
Per month
Unitel Voice
Starting from
9.99
Per month
JustCall
Starting from
29
Per month
Momentum pricing
Value for money rating:
Starting from
No pricing info
User opinions about Momentum price and value
Value for money rating:
To see what individual users think of Momentum's price and value, check out the review snippets below.
Depei S.
Network Engineer
Chrissy S.
Integrator
Momentum integrations (1)
Top integrations
Momentum customer support
What do users say about Momentum customer support?
Customer support rating:
We analyzed 47 verified user reviews to identify positive and negative aspects of Momentum customer support.
Widespread user sentiment highlights Momentum's fast, responsive, and knowledgeable customer support team.
A portion of users praise the ease of contacting support and quick resolution of issues, even during emergencies.
Multiple users appreciate the professionalism, friendliness, and willingness of staff to assist with custom needs.
A limited number of users report difficulty reaching support, slow responses, or unresolved issues with more complex problems.
Support options
Training options
To see what individual users say about Momentum's customer support, check out the review snippets below.
“All services have issues on occasion, but Momentum is responsive and good at communicating with updates when there are issues.”
Andy R.
Purchasing
“They respond quickly, stick with the issue until it is resolved and are excellent when there is an emergency and I need a quick response. ”
Sara S.
HR/Office Administration
Momentum FAQs
Momentum has the following pricing plans:
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Momentum?
Momentum has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Momentum support?
Momentum supports the following languages:
English
Q. Does Momentum offer an API?
No, Momentum does not have an API available.
Q. What level of support does Momentum offer?
Momentum offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base
