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Momentum vs Intermedia Unite Comparison (2026)

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Momentum logo

Momentum

Intermedia Unite logo

Intermedia Unite

Overview

Momentum is a cloud-based AI revenue orchestration platform for mid-market and enterprise B2B GTM teams, automating CRM data entry.

Award-winning cloud-based unified communications platform for small businesses. It enables users to be more productive by integrating several collaboration tools like PBX phone system, video conferencing and chat into a seamless experience. Unite is backed by J.D. Power-certified 24/7 support.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

27.99

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

102

5

4

3

2

1

79

16

3

0

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

4.7

189

5

4

3

2

1

150

29

8

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

“Their technology has transformed how we operate in the post-Covid era, enabling us to be more flexible and connected than ever before.”
MK

Matthew K.

IT Director

“One of the things I love the most about Momentum is that the moment I joined I felt like I was part of the team --- a part of a community entirely focused on the success of each individual and the success of the group as a collective.”
PG

Paul G.

CEO

“The ability to convert your computer and/or cell phone into your work/desk phone.”
CC

CHRIS C.

COO

Pros

“What I most like about this platform is the text capabilities and when I have a voicemail, it can be listened to through the app as well as a voice file sent to my email address, with voice transcription”
Verified reviewer profile picture

Amber H.

Operations

“Great value for the money, no issues, and a very reliable phone system for the office and mobile tools.”
RW

Rob W.

Principal

“Through no fault of intermedia or [sensitive content hidden], our firm waited to update our phone systems.”
BS

Brianna S.

Associate Attorney

Cons

“Now that we have experienced their sales process, we would not work with this company if they provided the service for free. ”
Verified reviewer profile picture

Allen B.

Managing Member

“The few times we've encountered higher level issues it's taken some work to get the correct support engineer on our case to get things resolved.”
JJ

Jeremy J.

Senior Systems Manager

“their rep no idea which headsets would not be suitable for this deployment. went through weeks of trying to queue calls, silence call waiting, eliminate voice mail and other customizations that their support staff eventually figured out.”
wb

w b.

sec treas

Cons

“Integrations are limited compared to modern UCaaS platforms, making workflows harder to automate.”
Verified reviewer profile picture

Amber H.

Operations

“Call quality can be inconsistent, especially during peak hours, which undermines reliability.”
Verified reviewer profile picture

Amber H.

Operations

“sometimes when the mobile app is updated it gets glitchy (dropped calls)”
NL

Nancy L.

Sales Director

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features18
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Reports
  • Document Storage
  • Electronic Faxes
  • Email Management
  • Fax Management
  • File Sharing
  • File Transfer
  • Generative AI
  • Group Messaging
  • IVR
  • Interaction Tracking
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Online Voice Transmission
  • Queue Management
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Screen Sharing
  • Single Sign On
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features65
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Auto-Dialer
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Caller ID
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Reports
  • Document Storage
  • Electronic Faxes
  • Email Management
  • Fax Management
  • File Sharing
  • File Transfer
  • Generative AI
  • Group Messaging
  • IVR
  • Interaction Tracking
  • Live Chat
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • Online Voice Transmission
  • Queue Management
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • SIP Trunking
  • SMS Messaging
  • Screen Sharing
  • Single Sign On
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Video Support
  • Virtual Backgrounds
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrationsN/A
  • Algo
  • CDK Global
  • Dynamics 365
  • Google Calendar
  • Google Contacts
  • HubSpot CRM
  • Microsoft Outlook
  • Microsoft Teams
  • NetSuite
  • Pipedrive
  • Salesforce Platform
  • Slack
  • Zendesk Suite
  • Zoho Desk
  • Zoho Projects
  • Zoho SalesInbox
  • Total integrations16
  • Algo
  • CDK Global
  • Dynamics 365
  • Google Calendar
  • Google Contacts
  • HubSpot CRM
  • Microsoft Outlook
  • Microsoft Teams
  • NetSuite
  • Pipedrive
  • Salesforce Platform
  • Slack
  • Zendesk Suite
  • Zoho Desk
  • Zoho Projects
  • Zoho SalesInbox

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