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Intermedia Unite vs VoIP.ms Comparison (2026)
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4.5
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Good recommendations?
Intermedia Unite
5
150
4
29
3
8
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
VoIP.ms
5
571
4
107
3
14
2
3
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Award-winning cloud-based unified communications platform for small businesses. It enables users to be more productive by integrating several collaboration tools like PBX phone system, video conferencing and chat into a seamless experience. Unite is backed by J.D. Power-certified 24/7 support.
VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
189
5
4
3
2
1
150
29
8
1
1
- Value for money
- Ease of use
- Features
- Customer support
4.8
698
5
4
3
2
1
571
107
14
3
3
- Value for money
- Ease of use
- Features
- Customer support
Pros
Amber H.
Operations
Rob W.
Principal
Brianna S.
Associate Attorney
Pros
Roberto Z.
SEO
Roberto Z.
SEO
Nicholas D.
President
Cons
Amber H.
Operations
Amber H.
Operations
Nancy L.
Sales Director
Cons
Caleb B.
Founder
Caleb B.
Founder
kevin g.
Owner
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review6 months ago
Key features
- Total features65
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customizable Reports
- Document Storage
- Electronic Faxes
- Email Management
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Generative AI
- Group Messaging
- IVR
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Online Voice Transmission
- PBX
- Phone Key Input
- Predictive Dialer
- Queue Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Single Sign On
- Third-Party Integrations
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Video Streaming
- Video Support
- Virtual Backgrounds
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Total features41
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Center Management
- Call Conferencing
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customizable Reports
- Document Storage
- Electronic Faxes
- Email Management
- Employee Directory
- Fax Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Generative AI
- Group Messaging
- IVR
- Interaction Tracking
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Online Voice Transmission
- PBX
- Phone Key Input
- Predictive Dialer
- Queue Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Single Sign On
- Third-Party Integrations
- Two-Way Audio & Video
- Unified Communications
- Video Call Recording
- Video Conferencing
- Video Streaming
- Video Support
- Virtual Backgrounds
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
Integrations
- Total integrations16
- Algo
- CDK Global
- Dynamics 365
- Google Calendar
- Google Contacts
- HubSpot CRM
- Microsoft Outlook
- Microsoft Teams
- NetSuite
- Pipedrive
- Salesforce Platform
- Slack
- Zendesk Suite
- Zoho Desk
- Zoho Projects
- Zoho SalesInbox
- Total integrationsN/A
- Algo
- CDK Global
- Dynamics 365
- Google Calendar
- Google Contacts
- HubSpot CRM
- Microsoft Outlook
- Microsoft Teams
- NetSuite
- Pipedrive
- Salesforce Platform
- Slack
- Zendesk Suite
- Zoho Desk
- Zoho Projects
- Zoho SalesInbox
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