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Microsoft Teams vs Intermedia Unite Comparison (2026)

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Good recommendations?

Microsoft Teams

Intermedia Unite

Overview

Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.

Award-winning cloud-based unified communications platform for small businesses. It enables users to be more productive by integrating several collaboration tools like PBX phone system, video conferencing and chat into a seamless experience. Unite is backed by J.D. Power-certified 24/7 support.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

27.99

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

11.1K

6.5K

3.5K

867

156

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

4.7

189

150

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“The video conferencing functionality is reliable and includes useful features such as screen sharing, meeting recordings, live captions, and background effects.”

Ashley G.

HR Manager

“Its tight connection with Microsoft 365 makes collaboration feel natural — documents open instantly, multiple people can edit at once, and everything stays synced across Outlook, OneDrive, and SharePoint.”

Keely F.

Patient Care Coordinator

“Overall, Microsoft Teams remains an effective and versatile collaboration tool that enhances communication, teamwork, and operational efficiency. When combined with complementary project management applications, it can provide an even more comprehensive solution for managing projects and supporting organizational success.”

Cyrene J.

Property Administrator

Pros

“What I most like about this platform is the text capabilities and when I have a voicemail, it can be listened to through the app as well as a voice file sent to my email address, with voice transcription”

Amber H.

Operations

“Great value for the money, no issues, and a very reliable phone system for the office and mobile tools.”

Rob W.

Principal

“Through no fault of intermedia or [sensitive content hidden], our firm waited to update our phone systems.”

Brianna S.

Associate Attorney

Cons

When I have set up Teams meetings via teams (instead of via Outlook) there is a glitch that occurs - the meeting reminder that I set automatically changes to “no reminder” after I create the meeting so meeting attendees do not receive a 15 reminder before the meeting starts.

Kari J.

Internal Auditor

“Teams can be hard to navigate around to find niche settings or features, including uploaded files - without a preview feature, or a decent filter, it can be easy to lose track of spreadsheets, documents, and images. When there is a lot of communication going on, it can get messy.”

Maria P.

Accessories Designer

“In some cases, too many clicks are required to get to what I need; for example, getting to chats and files. When you are also working in multiple teams it can be quite overwhelming with the notifications, and it would be nice to have more control to lend what is most important.”

Luis V.

Account Executive

Cons

“Integrations are limited compared to modern UCaaS platforms, making workflows harder to automate.”

Amber H.

Operations

“Call quality can be inconsistent, especially during peak hours, which undermines reliability.”

Amber H.

Operations

“sometimes when the mobile app is updated it gets glitchy (dropped calls)”

Nancy L.

Sales Director