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Nextiva vs Unitel Voice Comparison (2026)

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Nextiva

Unitel Voice

Overview

Cloud-based AI customer experience platform unifying VoIP, omnichannel contact center, video, and team messaging for businesses of all.

Unitel Voice is the business builder's phone system. It lets you run your business from anywhere using any device. Easy to set up and use. Backed by amazing customer support that understands that busy small business owners don't have time for overcomplicated tech.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

9.99

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

931

737

102

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

87%

would recommend this app

Pros

“Routine tasks — sending a multi-page fax, copying a configuration — turn into multi-hour or multi-day ordeals. If your workflow depends on faxing or on managing your own phone configuration, look elsewhere before you commit.”

Chris G.

Owner

“As a moving company, communications is a big part of our daily operations, since our team is constantly coordinating with customers, drivers and internal staff”

José G.

CS manager

“I explained that I was sold the account with the understanding that all 5 of my phone numbers could use SMS at the same time.”

Bob W.

owner

Pros

“Does what we need it to do - gave us a business number that works on my personal cell with an auto attendant.”

Valerie R.

Owner

“It was simpler than I thought - I chose the toll free number offering that worked best for my online business and was prompted to schedule a call to set up my online account and personalized professional voicemail message.”

Tiffany M.

Recovery Mentor

“The faxing ability will save me an additional $100 annual fee I currently pay to a stand alone fax service.”

Howard G.

Managing Director

Cons

“I contacted support (each time I spent time with the AI agent and frustrated, would give up, ask for a live agent and be on hold for some time.”

Bob W.

owner

“Literally 20+ emails to close my account and they still charged my credit.card the momth after i closed my account.”

Jason S.

President