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800.com vs Unitel Voice Comparison (2026)

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800.com logo

800.com

Unitel Voice logo

Unitel Voice

Overview

800.com is the AI-powered business phone and call intelligence platform trusted by 45,000+ companies. Get a toll-free, local, or vanity number in minutes, with AI agents that answer 24/7, call tracking that proves ad ROI, and AI summaries on every call. From $19/mo, no contracts.

Unitel Voice is the business builder's phone system. It lets you run your business from anywhere using any device. Easy to set up and use. Backed by amazing customer support that understands that busy small business owners don't have time for overcomplicated tech.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
view more detailsview details
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
view more detailsview details

Video & Screenshots

Pricing

Starting from

23

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

371

5

4

3

2

1

302

46

15

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.6

70

5

4

3

2

1

54

11

0

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

“The integration tools, like the AI call companion, enhanced caller ID, and analytics dashboards, are incredibly useful, and the Inbox gives me a detailed call history for tracking every interaction.”
JP

Justin P.

Owner

“It's given my business a complete telecom solution in one place—toll-free numbers, additional phone lines, fax numbers, customizable IVR, call trees, call recording, and voicemail—so I haven't needed to piece together multiple services.”
JP

Justin P.

Owner

“The platform provides a professional business phone solution with reliable call forwarding, voicemail, and number management, making it simple to stay connected with customers from anywhere.”
HO

Habeeb O.

CEO

Pros

“Does what we need it to do - gave us a business number that works on my personal cell with an auto attendant.”
VR

Valerie R.

Owner

“It was simpler than I thought - I chose the toll free number offering that worked best for my online business and was prompted to schedule a call to set up my online account and personalized professional voicemail message.”
TM

Tiffany M.

Recovery Mentor

“The faxing ability will save me an additional $100 annual fee I currently pay to a stand alone fax service.”
HG

Howard G.

Managing Director

Cons

“There were a few features that took a little time to learn at first, especially when adjusting settings and managing call routing, but overall nothing major stood out as a problem.”
LR

Louis R.

Owner

“The main drawback is that some advanced features and integrations are limited compared to larger enterprise phone systems.”
HO

Habeeb O.

CEO

“Frustrating text verification delays, strict limits on base minutes, and surprise overage fees :))))”
JG

Jeremy G.

Partner

Cons

“However, another major drawback is that refunds are handled strictly through email correspondence and can take 3–5 business days to process.”
JS

Juan S.

Owner

“I dislike having to type in this area when I had no complaints about Unitel. Why force a least liked section?”
CH

Crystal H.

Doctor

“It was a terrible experience and I would not recommend anyone to use this service provider unless they do extensive research.”
JS

Juan S.

Owner

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features153
  • 2-Way Messaging
  • AI Copilot
  • AI SMS
  • AI/Machine Learning
  • API
  • API Integration
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Dialer
  • Automated Attendant
  • Automated Emails
  • Automated Note Taking
  • Automated Responses
  • Automated Scheduling
  • Automated Voicemails
  • Automatic Call Distribution
  • Automatic Replies
  • Autonomous Task Execution
  • Autoresponders
  • Bulk SMS
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scoring
  • Call Screening
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Types
  • Call Whispering
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat/Messaging
  • Click-to-Call
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Consent Management
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Conversion Tracking
  • Cross platform compatibility
  • Cross-system Integration
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customizable speech
  • Daily Summary
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Decision Making
  • Drip Campaigns
  • Dynamic Number Insertion
  • Email Management
  • Email Templates
  • Employee Directory
  • Encrypted communication
  • Engagement Tracking
  • Event Triggered Actions
  • Fax Management
  • For Contact Centers
  • Generative AI
  • Geo-Routing
  • IVR
  • Information Locater
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Link Shortening
  • Local Phone Numbers
  • MMS
  • MMS Marketing
  • Marketing Automation
  • Mass Texting
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Call Attribution
  • Multi-Channel Communication
  • Multi-Language
  • Multi-step Planning
  • Multiple voice actions
  • Natural Language Interaction
  • Natural Language Processing
  • Notes
  • On-Demand Recording
  • Open Rate Tracking
  • PBX
  • Performance Management
  • Performance Metrics
  • Performance and Reliability
  • Personalization
  • Polls/Voting
  • Port Existing Numbers
  • Predictive Dialer
  • Privacy, Security, and Compliance
  • Proactive Assistance
  • QR Codes
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Record Calls
  • Record Prospect Data
  • Reminders
  • Reporting
  • Reporting & Statistics
  • Reputation Management
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Messaging
  • Sorts Prospects
  • Speech Synthesis
  • Survey Builder
  • Survey/Poll Management
  • Task Management
  • Template Management
  • Templates
  • Text Scheduler
  • Text-to-Win
  • Third-Party Integrations
  • Toll-Free Numbers
  • Transactional SMS
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP Connection
  • Voice Mail
  • Voice Recognition
  • Voicemail Transcription
  • White Label
  • Workflow Management
  • Total features32
  • 2-Way Messaging
  • AI Copilot
  • AI SMS
  • AI/Machine Learning
  • API
  • API Integration
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Dialer
  • Automated Attendant
  • Automated Emails
  • Automated Note Taking
  • Automated Responses
  • Automated Scheduling
  • Automated Voicemails
  • Automatic Call Distribution
  • Automatic Replies
  • Autonomous Task Execution
  • Autoresponders
  • Bulk SMS
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scoring
  • Call Screening
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Types
  • Call Whispering
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat/Messaging
  • Click-to-Call
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Consent Management
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Conversion Tracking
  • Cross platform compatibility
  • Cross-system Integration
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customizable speech
  • Daily Summary
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Decision Making
  • Drip Campaigns
  • Dynamic Number Insertion
  • Email Management
  • Email Templates
  • Employee Directory
  • Encrypted communication
  • Engagement Tracking
  • Event Triggered Actions
  • Fax Management
  • For Contact Centers
  • Generative AI
  • Geo-Routing
  • IVR
  • Information Locater
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Link Shortening
  • Local Phone Numbers
  • MMS
  • MMS Marketing
  • Marketing Automation
  • Mass Texting
  • Meeting Management
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Call Attribution
  • Multi-Channel Communication
  • Multi-Language
  • Multi-step Planning
  • Multiple voice actions
  • Natural Language Interaction
  • Natural Language Processing
  • Notes
  • On-Demand Recording
  • Open Rate Tracking
  • PBX
  • Performance Management
  • Performance Metrics
  • Performance and Reliability
  • Personalization
  • Polls/Voting
  • Port Existing Numbers
  • Predictive Dialer
  • Privacy, Security, and Compliance
  • Proactive Assistance
  • QR Codes
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Record Calls
  • Record Prospect Data
  • Reminders
  • Reporting
  • Reporting & Statistics
  • Reputation Management
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Messaging
  • Sorts Prospects
  • Speech Synthesis
  • Survey Builder
  • Survey/Poll Management
  • Task Management
  • Template Management
  • Templates
  • Text Scheduler
  • Text-to-Win
  • Third-Party Integrations
  • Toll-Free Numbers
  • Transactional SMS
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP Connection
  • Voice Mail
  • Voice Recognition
  • Voicemail Transcription
  • White Label
  • Workflow Management

Integrations

  • Total integrationsN/A
    • Total integrationsN/A

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