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Nextiva vs VoIPstudio Comparison (2026)

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Nextiva logo

Nextiva

VoIPstudio logo

VoIPstudio

Overview

Cloud-based AI customer experience platform unifying VoIP, omnichannel contact center, video, and team messaging for businesses of all.

High-quality Cloud PBX service with full Call Center capabilities. Enhance your sales and customer support teams' productivity while improving customer satisfaction. +40 features: Call Routing, CTI Integrations, Call Logging, Call Recording, IVR, ACD Queue Management, and Wallboard. 24/7 support.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

6

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

931

5

4

3

2

1

737

102

40

10

42

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

4.7

56

5

4

3

2

1

47

6

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

“Routine tasks — sending a multi-page fax, copying a configuration — turn into multi-hour or multi-day ordeals. If your workflow depends on faxing or on managing your own phone configuration, look elsewhere before you commit.”
CG

Chris G.

Owner

“As a moving company, communications is a big part of our daily operations, since our team is constantly coordinating with customers, drivers and internal staff”
Verified reviewer profile picture

José G.

CS manager

“I explained that I was sold the account with the understanding that all 5 of my phone numbers could use SMS at the same time.”
Verified reviewer profile picture

Bob W.

owner

Pros

“Highly recommended beautiful studio awesome amazing product”
DD

Dillon D.

Owner

“Honestly everything it was great met all my expectations highly recommended”
DD

Dillon D.

Owner

“I like interface and call monitoring.”
MI

Murad I.

IT enginer

Cons

“I contacted support (each time I spent time with the AI agent and frustrated, would give up, ask for a live agent and be on hold for some time.”
Verified reviewer profile picture

Bob W.

owner

“Literally 20+ emails to close my account and they still charged my credit.card the momth after i closed my account.”
JS

Jason S.

President

“However, despite this, Nextiva continued charging our credit card for five additional months, without our authorization.”
JS

Joseph S.

HR Adminstrator

Cons

“Mobile app is sometimes unstable, needs some improvement.”
MJ

Marko J.

CEO

“Hostile, unhelpful, and annoyed that I was even calling.”
JO

Jeremiah O.

VP Of Sales and Client Success

“costs by user very high- costs by number high- not able to have several paid plan on the same account”
Jc

Jérémie c.

IT manager

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features112
  • 360 Degree Feedback
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Audio Calls
  • Audio/Video Recording
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Benchmarking
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Experience Management
  • Customer Surveys
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Email Marketing
  • Employee Coaching Tools
  • Employee Directory
  • Employee Recognition
  • Fax Management
  • Feedback Management
  • File Sharing
  • For Cloud Phone Systems
  • Gamification
  • Generative AI
  • Goal Management
  • Help Desk Management
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Live Results Sharing
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-User Collaboration
  • Offline Form
  • Offline Response Collection
  • Online Polling
  • Online Voice Transmission
  • PBX
  • Performance Management
  • Performance Metrics
  • Post Scheduling
  • Predictive Dialer
  • Proactive Chat
  • Quality Management
  • Question Library
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Sentiment Analysis
  • Skip Logic
  • Social Media Monitoring
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Text to Speech
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • URL Customization
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Automation
  • Workforce Management
  • Total features60
  • 360 Degree Feedback
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Audio Calls
  • Audio/Video Recording
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Benchmarking
  • Blended Call Center
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Screening
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Canned Responses
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Experience Management
  • Customer Surveys
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Drag & Drop
  • Email Marketing
  • Employee Coaching Tools
  • Employee Directory
  • Employee Recognition
  • Fax Management
  • Feedback Management
  • File Sharing
  • For Cloud Phone Systems
  • Gamification
  • Generative AI
  • Goal Management
  • Help Desk Management
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Live Results Sharing
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-User Collaboration
  • Offline Form
  • Offline Response Collection
  • Online Polling
  • Online Voice Transmission
  • PBX
  • Performance Management
  • Performance Metrics
  • Post Scheduling
  • Predictive Dialer
  • Proactive Chat
  • Quality Management
  • Question Library
  • Queue Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Screen Sharing
  • Sentiment Analysis
  • Skip Logic
  • Social Media Monitoring
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Text to Speech
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • URL Customization
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Workflow Automation
  • Workforce Management

Integrations

  • Total integrations12
  • ActiveCampaign
  • CallRevu
  • Dynamics 365
  • Gong
  • Google Chrome
  • Google Contacts
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Microsoft Access
  • Microsoft Outlook
  • Microsoft Teams
  • Oracle Sales
  • Salesforce Sales Cloud
  • Simpro
  • TaxiCaller
  • Zapier
  • Zoho CRM
  • Zoho Calendar
  • Zoiper
  • Total integrations9
  • ActiveCampaign
  • CallRevu
  • Dynamics 365
  • Gong
  • Google Chrome
  • Google Contacts
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Microsoft Access
  • Microsoft Outlook
  • Microsoft Teams
  • Oracle Sales
  • Salesforce Sales Cloud
  • Simpro
  • TaxiCaller
  • Zapier
  • Zoho CRM
  • Zoho Calendar
  • Zoiper

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