getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Retarus Logo

Your Communications Need More Than Just the Best

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Retarus - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2022

Retarus overview

What is Retarus?

Retarus is a global provider of cloud-based messaging services (Fax, E-Mail, and SMS) for enterprise business communications and process optimization. The Retarus Communications Platform opens new dimensions for fast and reliable exchange of business-relevant messages between people, machines, and applications as well as with customers, colleagues, and suppliers.

Key benefits of using Retarus

NeverBusy-Technology: Reduce your fax transmission failure rate by up to 10% and reduce the administrative costs involved in manually processing your faxes. Retarus' NeverBusy Technology ensures that multiple faxes are never sent to the same recipient simultaneously. Thanks to this technology, even high volumes of incoming faxes are delivered immediately—no busy lines or capacity bottlenecks.

Scalable and Flexible: Eliminate over- and under-utilization of capacity with our online fax services and API. Regardless of whether you send 1,000 faxes today and one million tomorrow—the Retarus Enterprise Cloud provides you with the exact bandwidth you need at any given point in time without a single fax machine or traditional desktop-fax software in your office.

Intelligent Routing: Achieve up to 30% more throughput with Retarus' enterprise fax services using our cloud fax API. Active Carrier Management in the Retarus Enterprise Cloud automatically uses the lines and carriers whose line quality and availability best match your fax job. With Retarus you can also send your fax from any application - quickly and reliably.

Seamless Integration: Whether you use an ERP, a CRM or a legacy system, Microsoft 365, or Google Workspace — thanks to open standards, you can connect Retarus Cloud Fax Services to almost any business or cloud application. For example, via RESTful-API web service or via standard interfaces and protocols such as SMTP, SFTP and HTTPS.

OCR and Barcode Recognition: Retarus' enterprise fax services enable you to seamlessly integrate faxing into your workflows. Read out information or barcodes from incoming documents with the Retarus OCR and barcode recognition feature and then use customized smart routing options to presort, forward, store, or process the documents automatically according to your rules.

Monitoring and Analysis: Check the status of your fax communications at any time using dashboards and detailed reports in the web-based Retarus Enterprise Administration Services Portal. In real time or in user-defined periods. For both outgoing and incoming faxes.

Security and Compliance: Rely on maximum security. The Retarus Enterprise Cloud, with its global data centers, fulfills the most stringent country and industry-specific requirements for data protection and data security. For example, the GDPR, PCI DSS, or HIPAA.

Service and Support: Experience first-class support built on our expertise. The Retarus Service and Support Team is here to help you solve problems, answer your questions, or help you find the right solution for your needs. Anywhere in the world. You can even be assigned a personal service manager upon request.

Starting price

Free

Alternatives

with better value for money

Retarus’s user interface

Ease of use rating:

Retarus reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Retarus's key features

Most critical features, based on insights from Retarus users:

Fax to email
Whitelisting/Blacklisting
Electronic faxes
FoIP
Automated routing
Encryption

All Retarus features

Features rating:

2-Way messaging
Active directory integration
Activity tracking
Alerts/Notifications
API
Archiving & retention
Automated responses
Autoresponders
Communication management
Compliance management
Data transformation
Delivery tracking
Digital signature
Document storage
Email management
Email to fax
Fax Management
File transfer
HIPAA compliant
Monitoring
Multiple format support
Print management
Real-Time data
Real-Time monitoring
Reporting & statistics
Reporting/Analytics
Scheduled messaging
Secure data storage
Shortcodes
SMS marketing
SMS messaging
SSL security
Status tracking
Third-Party integrations

Retarus alternatives

Retarus logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
eCall logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Omnisend logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Campaigns logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Retarus pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Retarus price and value

Value for money rating:

Retarus integrations (3)

Retarus support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation

Retarus FAQs

Q. Who are the typical users of Retarus?

Retarus has the following typical customers:
Large Enterprises

These products have better value for money


Q. What languages does Retarus support?

Retarus supports the following languages:
English, German, Chinese (Simplified), Chinese (Traditional), French, Italian, Malay, Portuguese, Romanian, Spanish, Thai


Q. Does Retarus offer an API?

Yes, Retarus has an API available for use.


Q. What level of support does Retarus offer?

Retarus offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories