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SAP S/4HANA Pricing, Features, Reviews and Alternatives

SAP S/4HANA product overview

What is SAP S/4HANA?

Designed for enterprise-sized companies, SAP S/4HANA Cloud is a complete enterprise resource planning (ERP) system with built-in intelligent technologies, including AI, machine learning, and advanced analytics. The software helps companies manage business changes, adopt new business ideas, use the predictive power of AI and orchestrate internal and external resources.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)

Training options

Webinars
Live Online
In Person
Documentation

SAP S/4HANA pricing information

Value for money

3.7

/5

64

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SAP S/4HANA features

Functionality

3.9

/5

64
Total Features35 18 categories

Most valued features by users

Alerts/Notifications
Billing & Invoicing
Accounting
Inventory Control
Multi-Currency
Mobile Access
HR Management
Kitting

Functionality contenders

SAP S/4HANA users reviews

Overall rating

3.9

/5

64

Positive reviews

75%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.5/10
Rating distribution

5

4

3

2

1

24

24

12

2

2

Pros
It's a robust, comprehensive solution from a well-known and established supplier. They have great support and help for customization.

CT

Cheryl T.

Also there is a strong community that can help you find answers. Also i like that is very logical and robust, so this facilitates queries from others sources to get data from SAP Tables.

MG

Marcelo G.

This is the best process manufacturing software you can find out there, it is affordable, and there is a demo version to help you in your decision.

TA

Tobe A.

Cons
We are all crying including our customers. Its been very bad for business so far.

BB

Beverly B.

I thoroughly dislike the user interface. It is extremely unintuitive.

GB

Gregory B.

It's expensive and difficult to alter. Makes changing business needs difficult to quickly adapt to.

AS

Alex S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SAP Hana - complete ERP solution

Reviewed 7 months ago

I used SAP for a very big Engineering giant (turnover 14M+ Euro) and also for a mid scale company (4 M Euro turnover). It is one of the best software If you can control the user training and inputs in the system. The reports generated by system were reasonable and perfect for our auditors. Processes are slightly tricky if you are new to system and it takes some learning curve.

Pros

SAP is one of the best tool if your input data is proper (Garbage in - Garbage Out) It is very easy to use the software with the help of T Codes. Reporting is very useful. You cannot delete an entry so it is perfect for audit trails. For repetitive you can save various layouts and variants to save time.

Cons

1. Implantation of software takes both time and money and is not suitable for early stage companies. 2. User training is another challenge since you need all the users (from Procurement to Finance to management) to learn the system and do their role perfectly 3. Customization is often costly

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Robust ERP solution

Reviewed 4 months ago

Overall It is a dynamic ERP solution I used in a big organization with multiple processes. I was delighted to use it as it covers every aspect of processes comprehensively with details reporting outputs to fulfill business needs. However, prior to proceeding, you must be considered about its cost & your scope of business.

Pros

As per organization needs. You could define user role-based access in the system with solid activity Log that helps in Audit. Ease of navigating different options both with mouse clicking & T-Codes. Wide-ranging reports are extremely helpful.

Cons

It is quite an expensive ERP Solution that requires extensive prior training to go live. It also prevents to capture all countries Taxes, Duties due to its certain restriction. You also have to be very particular about its customization else it could be cumbersome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Difficult and time consuming

Reviewed 3 years ago

Good if you're willing to put in an extraordinary amount of effort to get it up and running

Pros

SAP will give you whatever information you want. However you want to look at your goods movements, storage, consumption, inventory adjustments, you name it, if you want to look at it, you can with SAP

Cons

It has a cumbersome GUI, it's not at all user-friendly, it's not intuitive, it's difficult and expensive to implement

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Satisfied user review of SAP S/4HANA

Reviewed 3 months ago

Wonderful experience. SAP S/4 HANA offers 360 degrees visibility into logistics management.

Pros

Order fulfilment module (HF Delivery Note and Order fulfilment) enables real time tracking of all orders that have been issued and their respective dates of delivery. The feature of the relationship map is also incredible while doing stock reconciliation.

Cons

Overall its my preferred/ best choice of ERP system however at times the system takes long to start while loading add-ons. I guess this shouldn't be a big issue depending on what add-ons have been chosen by the end user.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SAP S/4 - Brilliant ERP

Reviewed 6 months ago

My experience was terrific since I used this for a very big organization where users knew how to operate SAP and what is expected out of their role. If you are a big organization with multi location or multiple processes then this one is for you. But we careful of taking the cost and training requirement before proceeding.

Pros

The best feature you cannot delete the entries once made in the system and hence it has a perfect audit log. Also over the period SAP has evolved and is taking care of flow between different modules Purchase, Sales, FA, FI & CO. You can generate various different reports with a simple T Code. You can also restrict which users can have access to which data or transaction as per your organizational needs.

Cons

I think the most complex part is customization, you really need to be very sure of what you want. Also at times you need to have skilled staff for certain critical processes as the system is works on Garbage in Garbage Out concept.

SAP S/4HANA FAQs and common questions

SAP S/4HANA has the following pricing plans:
Free Trial: Available


SAP S/4HANA has the following typical customers:
Large Enterprises, Non Profit, Public Administrations


SAP S/4HANA supports the following languages:
English


No, SAP S/4HANA does not have an API available.


SAP S/4HANA offers the following support options:
Chat, 24/7 (Live rep)

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