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Convoso vs Ringover Comparison (2026)
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Overview
Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
395
5
4
3
2
1
246
114
28
6
1
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this app4.7
892
5
4
3
2
1
707
147
17
5
16
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this appPros
“The predictive dialer keeps our team consistently engaged with prospects, and the robust reporting tools allow us to monitor and fine-tune our campaigns in real time.”
HD
Hector D.
Admin
“The admin interface for dialing and sms strategy is very smooth at setup and nimble when changes are needed to increase contact rates.”
NW
Nicholas W.
Operations Manager
“It would be helpful to add a feature that allows agents to access a caller’s past call history by number, along with information about which representative handled the previous interactions.”
BR
Brian R.
Assistant
Pros
“Another noteworthy point is the amount of resources available on their website: guides, documentation, and very clear help material for configuring and taking advantage of all the platform's features.”
JS
Jose S.
CCO
“Ringover also provides a lot of documentation and learning resources on their website, which makes the learning curve quite manageable for new users.”
JS
Jose S.
CCO
“The ability to review call transcripts—rather than trawling through recordings—is a real productivity boost, and the call bar helpfully flags when a number falls outside our tariff.”
NV
Nicholas V.
Founder
Cons
“Confusing capabilities and integration with CRM. When pulling calls to a specific phone number you have to specify a time frame of around a month to find all calls associated with a specific phone number.”
KO
Keith O.
Sales Team Manager
“Because the system is so feature-rich, the data management side can get a little messy. If you aren't diligent about lead hygiene and list management, the sheer volume of data the system generates can become overwhelming to navigate.”
SD
Samyak D.
Data Analyst
“It lacks the ability to separate each individual aux that is considered ''pause time''.”
DV
Dennis V.
Manager
Cons
“It was not really well optimized and it kinda made the crm really messy and that frustrated me the most.”
Eric N.
BDR
“Some integrations can be limited, and occasionally there are minor glitches with the mobile app notifications.”
JR
Juan R.
Technology and Digital Product Manager
“Also sometimes it starts playing back old calls and I need to shut the application down and restart it.”
NB
Nikolai B.
Managing Partner
- Vendor responds to reviews
- Last review4 months ago
- Vendor responds to reviews
- Last review6 days ago
Key features
- Total features84
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- CRM & Sales Stack Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Electronic Faxes
- Electronic Signature
- Email Management
- Embedded AI
- Employee Activity Monitoring
- Employee Directory
- Event Triggered Actions
- FCC Compliance
- FTC Compliance
- Fax Management
- File Sharing
- For Cloud Phone Systems
- For Sales Teams/Organizations
- Group Messaging
- Human-in-the-loop (HITL)
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Prospecting Tools
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Revenue-Native Data Model
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Sales Activity Management
- Sales Reports
- Sales Task Automation & Forecasting
- Scheduled Recording
- Screen Sharing
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Softphone
- Tagging
- Text to Speech
- Third-Party Integrations
- Unified Communications
- Video Call Recording
- Video Chat
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management
- Workforce Management
- Total features120
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- CRM & Sales Stack Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Management
- Campaign Specific Caller ID
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Electronic Faxes
- Electronic Signature
- Email Management
- Embedded AI
- Employee Activity Monitoring
- Employee Directory
- Event Triggered Actions
- FCC Compliance
- FTC Compliance
- Fax Management
- File Sharing
- For Cloud Phone Systems
- For Sales Teams/Organizations
- Group Messaging
- Human-in-the-loop (HITL)
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Qualification
- List Management
- Live Chat
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multi-User Collaboration
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Prospecting Tools
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Revenue-Native Data Model
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Sales Activity Management
- Sales Reports
- Sales Task Automation & Forecasting
- Scheduled Recording
- Screen Sharing
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Softphone
- Tagging
- Text to Speech
- Third-Party Integrations
- Unified Communications
- Video Call Recording
- Video Chat
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management
- Workforce Management
Integrations
- Total integrations13
- Access Vincere Evo
- ActiveCampaign
- Amazon S3
- Axonaut
- Balto
- Bullhorn
- Crisp
- Deskpro
- DigitalOcean
- Dynamics 365 Business Central
- Efficy CRM
- Freshdesk
- Freshsales
- Google Maps
- Google Meet
- Google Workspace
- Gorgias
- HubSpot CRM
- HubSpot Sales Hub
- IBM Cloud
- Jira
- LeadsPedia
- Microsoft Azure
- Minio
- Modjo
- OVHcloud
- Okta
- OutreachCRM
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- Salesloft
- Scaleway
- Sellsy
- Slack
- SwiftAssess
- Velocify
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho CRM
- Zoho Connect
- Zoom Events and Webinars
- boberdoo
- monday AI Work Platform
- noCRM
- Total integrations37
- Access Vincere Evo
- ActiveCampaign
- Amazon S3
- Axonaut
- Balto
- Bullhorn
- Crisp
- Deskpro
- DigitalOcean
- Dynamics 365 Business Central
- Efficy CRM
- Freshdesk
- Freshsales
- Google Maps
- Google Meet
- Google Workspace
- Gorgias
- HubSpot CRM
- HubSpot Sales Hub
- IBM Cloud
- Jira
- LeadsPedia
- Microsoft Azure
- Minio
- Modjo
- OVHcloud
- Okta
- OutreachCRM
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- Salesloft
- Scaleway
- Sellsy
- Slack
- SwiftAssess
- Velocify
- Zapier
- Zendesk Sell
- Zendesk Suite
- Zoho CRM
- Zoho Connect
- Zoom Events and Webinars
- boberdoo
- monday AI Work Platform
- noCRM
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