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Ringover vs MaxContact Comparison (2026)

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Good recommendations?

Ringover logo

Ringover

MaxContact logo

MaxContact

Overview

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

80

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

893

5

4

3

2

1

708

147

17

5

16

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

33

5

4

3

2

1

25

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

“Another noteworthy point is the amount of resources available on their website: guides, documentation, and very clear help material for configuring and taking advantage of all the platform's features.”
JS

Jose S.

CCO

“I use it in my daily work as a Customer Success Manager to communicate with clients and manage calls efficiently.”
Verified reviewer profile picture

Rayan R.

CSM

“Ringover also provides a lot of documentation and learning resources on their website, which makes the learning curve quite manageable for new users.”
JS

Jose S.

CCO

Pros

“We have only gone live with Maxcontact during the last couple of months, the support we received from Maxcontact staff from the very outset with demo, development and go live was very professional and supportive. Since go live this has continued with the support team when issues have occurred to ensure that our service continues to run effectively.”
KR

Kelly R.

Assistant Team Manager

“Great integration options for other systems to work seamlessly”
BB

Benluca B.

Head of Sales

“The reports are extensive and if you find that they're lacking in anyway you can either build your own custom reports or request it be done for you by their excellent support staff.”
AH

Alexander H.

Dialler Manager

Cons

“The main feature I miss is a more complete video calling experience directly within the platform.”
Verified reviewer profile picture

Rayan R.

CSM

“It was not really well optimized and it kinda made the crm really messy and that frustrated me the most.”
Verified reviewer profile picture

Eric N.

BDR

“Some integrations can be limited, and occasionally there are minor glitches with the mobile app notifications.”
JR

Juan R.

Technology and Digital Product Manager

Cons

“In the past when the system has been down it has affected the business across all campaigns and in return affected the clients and agents costing the business a significant loss of revenue.”
SW

Steph W.

Operations Manager

“Technical support for an issue we had was very slow until we involved out account manager”
JN

James N.

Operations Manager

“The user interface needs to be redesigned.”
AG

Adam G.

IT Director

  • Vendor responds to reviews
  • Last review24 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features120
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio Capture
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Automatic Transcription
  • Blended Call Center
  • Budgeting/Forecasting
  • CRM
  • CRM & Sales Stack Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Campaign Specific Caller ID
  • Categorization/Grouping
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Embedded AI
  • Employee Activity Monitoring
  • Employee Database
  • Employee Directory
  • Employee Scheduling
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • For Call Centers
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • Group Messaging
  • Human-in-the-loop (HITL)
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Labor Forecasting
  • Language Detection
  • Lead Capture
  • Lead Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Scripts
  • Natural Language Processing
  • On-Demand Recording
  • Online Time Clock
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue-Native Data Model
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Task Automation & Forecasting
  • Sales Trend Analysis
  • Scheduled Recording
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Shift Swapping
  • Single Sign On
  • Skills Tracking
  • Social Media Integration
  • Softphone
  • Speech-to-Text Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Time & Attendance
  • Time Off Management
  • Timesheet Management
  • Unified Communications
  • Variable Workforce
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Workforce Management
  • Total features113
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Archiving & Retention
  • Audio Capture
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Automatic Transcription
  • Blended Call Center
  • Budgeting/Forecasting
  • CRM
  • CRM & Sales Stack Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Management
  • Campaign Specific Caller ID
  • Categorization/Grouping
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Security
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Embedded AI
  • Employee Activity Monitoring
  • Employee Database
  • Employee Directory
  • Employee Scheduling
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • For Call Centers
  • For Cloud Phone Systems
  • For Sales Teams/Organizations
  • Group Messaging
  • Human-in-the-loop (HITL)
  • IVR
  • Inbound Call Center
  • Integrations Management
  • Interaction Tracking
  • Labor Forecasting
  • Language Detection
  • Lead Capture
  • Lead Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Scripts
  • Natural Language Processing
  • On-Demand Recording
  • Online Time Clock
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Pre-recorded Messages
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Quality Assurance
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue-Native Data Model
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Task Automation & Forecasting
  • Sales Trend Analysis
  • Scheduled Recording
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Shift Swapping
  • Single Sign On
  • Skills Tracking
  • Social Media Integration
  • Softphone
  • Speech-to-Text Analysis
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text to Speech
  • Third-Party Integrations
  • Time & Attendance
  • Time Off Management
  • Timesheet Management
  • Unified Communications
  • Variable Workforce
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Workforce Management

Integrations

  • Total integrations33
  • Access Vincere Evo
  • ActiveCampaign
  • Amazon Simple Storage Service (S3)
  • Axonaut
  • Bullhorn
  • Cisco Secure Client
  • Crisp
  • Deskpro
  • DigitalOcean
  • Dynamics 365
  • Efficy CRM
  • Freshdesk
  • Freshsales
  • Google Workspace
  • Gorgias
  • HubSpot CRM
  • Jira
  • Microsoft Azure
  • Modjo
  • OVHcloud
  • Okta
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesloft
  • Scaleway
  • Sellsy
  • Slack
  • SwiftAssess
  • Worldpay for Enterprise
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoho CRM Plus
  • Zoom Events and Webinars
  • monday AI Work Platform
  • noCRM
  • Total integrations9
  • Access Vincere Evo
  • ActiveCampaign
  • Amazon Simple Storage Service (S3)
  • Axonaut
  • Bullhorn
  • Cisco Secure Client
  • Crisp
  • Deskpro
  • DigitalOcean
  • Dynamics 365
  • Efficy CRM
  • Freshdesk
  • Freshsales
  • Google Workspace
  • Gorgias
  • HubSpot CRM
  • Jira
  • Microsoft Azure
  • Modjo
  • OVHcloud
  • Okta
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Salesloft
  • Scaleway
  • Sellsy
  • Slack
  • SwiftAssess
  • Worldpay for Enterprise
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Zoho CRM Plus
  • Zoom Events and Webinars
  • monday AI Work Platform
  • noCRM