App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

SendHub Pricing, Features, Reviews and Alternatives

SendHub product overview

Price starts from

7

/user

Per month

What is SendHub?

SendHub is a business SMS and voice solution. It is simple to use and includes all the features that modern businesses and organizations need to manage their online business SMS and VoIP communications. SendHub offers a web-based application as well as iOS and Android apps.

Key benefits of using SendHub

SendHub is an online business sms solution. We offer businesses of all types the ability to communicate via SMS to their customers, on-the-go workers and contact of all kinds. In addition to SMS and MMS we provide voice solutions that enable two-way communication beyond texting as needed all from a centralized business phone line.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Documentation
Live Online
Videos

SendHub pricing information

Value for money

4.3

/5

33

Starting from

7

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SendHub features

Functionality

4.2

/5

33

Total features

18

3 categories

Most valued features by users

Reporting/Analytics
API
Contact Management
Call Routing
Automated Responses
Purchasing & Receiving
Text-to-Win
MMS

Functionality contenders

SendHub users reviews

Overall Rating

4.4

/5

33

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.14/10
Rating distribution

5

4

3

2

1

21

9

0

0

3

Pros
The user-interface is fantastic. Everything is very intuitive and laid out in a way that's easy to understand.
I have had a great experience, the functions are very easy to use.
Their API is awesome and allows customized solutions.
Cons
Unable to restrict users who share the same line from modifying set groups.
Unclear how messages segmented, and it was hard to track even when I downloaded the direct CSV information.
Lack of common features/ not function properly.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Easy SMS

Reviewed 3 years ago

We integrated SendHub with our in-house CRM system. We can now text our customers directly from our CRM and track their responses. We can also capture our sales reps use of the system and make sure that they're putting it to best use.

Pros

SendHub makes SMS integration easy and straightforward. The system has an easy to understand API interface that is well documented.

Cons

One option I saw in other SMS systems that was not available in SendHub was to flag a message thread as "completed." That would have given use the option to scrape threads to be removed from our sales reps phones. But it's a small item.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

User opinion

Reviewed 3 years ago

We were looking for a way to offer overtime opportunities on a fair and equitable basis and then be allowed to preserve and track who received what and when. I was a plus the sendhub also allowed the creation for groups.

Pros

Able to disseminate important information to specific groups quickly. Also able to track messages sent. Also like how recipients cant reply to the entire group.

Cons

Unable to restrict users who share the same line from modifying set groups. I wish there was a feature that allowed roles/permissions. In messages, I wish the box didn't default to "press enter to send". We don't use voice minutes and wish that would reduce the cost.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

lack of common features/ not function properly

Reviewed 2 years ago

My company took off the Verizon network and set us up on this and from what I had the ability to do this is two steps back. I do not recommend.

Pros

Two steps back nothing that I liked.

Cons

This is not close to being like a cell phone program. Way too many bugs!! Messages show they have been read. Can not send images over 1.5 meg. Calls coming in to cell phone do not come up to answer or ring on the phone. You do not have the ability to group message. When I hit the back button on the phone it randomly calls people. When the call comes to my desk phone it only rings twice and then goes to voice mail.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Excellent Support

Reviewed 3 years ago

We are using SendHub for contesting with our radio stations.

Pros

The software is fairly easy to use but their customer support is excellent and very quick to respond. When I have asked questions or made mistakes, both customer support and the salesperson who helped me will respond with answers.

Cons

I really haven’t had any issues with the software itself. My only problems have been lack of knowledge of sending SMS on my end, but we are learning.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easy to use, fantastic customer service

Reviewed 4 years ago
Pros

I've used this software in multiple organizations because of the ease of use and wonderful customer service. Every time I've contacted customer service, my problem is solved quickly and everyone I've interacted with is incredibly friendly. I've also had a custom account and set up with a dedicated account manager who is reliable, accessible, and supportive. In terms of the software itself, we need something to be able to easily send lots of text messages and this definitely fits the bill. I've had to train many people on how to use SendHub and it's very user-friendly, intuitive, and easy to learn. As a manager, I also enjoy being able to sign in as other users so I can see the text conversations my team is having.

Cons

The only downside so far has been that Sendhub doesn't yet integrate with our CRM so we miss out on some of those efficiencies. That being said, for our budget, I think SEndhub is a great choice because we are currently unable to allocate a ton of money towards software that might integrate with a CRM but be more expensive. Sendhub feels like an excellent value and we have been able to work around the lack of integration so far.

SendHub FAQs and common questions

Q. What type of pricing plans does SendHub offer?

SendHub has the following pricing plans:
Starting from: $7.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of SendHub?

SendHub has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does SendHub support?

SendHub supports the following languages:
English


Q. Does SendHub support mobile devices?

SendHub supports the following devices:
Android, iPad, iPhone


Q. Does SendHub offer an API?

Yes, SendHub has an API available for use.


Q. What level of support does SendHub offer?

SendHub offers the following support options:
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat

Common SendHub comparisons

Related categories