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ZIRO Logo

Make IT Hassle-Free

Table of Contents

ZIRO - 2026 Pricing, Features, Reviews & Alternatives

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ZIRO overview

What is ZIRO?

ZIRO Provisioning software (formerly Stack8 SMACS) is so easy to use, even your help desk can pitch in and take on day-to-day tasks such as MACDs and DIDs without ever having to access the admin panel.

How much time would you get back if UC was easy?

What if you weren't stuck doing all the work because your team lacks skills or resources?

What if you could always get a crystal-clear snapshot of all the DIDs you have and how many you need?

What if MACDs weren't so costly?

You can reclaim your workday with ZIRO Provisioning software for Cisco UC and Microsoft Teams.

Provisioning Cisco phone systems has never been easier. Let your help desk manage the daily grind while you get to focus on what matters most.

Take the obstacles and irritation out of provisioning in Microsoft Teams. And yes, that includes Direct Routing and Dial Plan Management.

Key benefits of using ZIRO

MANAGE YOUR TECH
Onboarding and offboarding become quick and simple with ZIRO. You can manage all the MACDs and DIDs for your entire workforce with one little mouse click.

AUTOMATE YOUR WORKFLOW
What’s even better than offloading to the helpdesk? Automation. ZIRO lets you set up provisioning and device modifications without ever needing manual intervention.

OVERSEE YOUR WORKPLACE
Get a bird’s-eye view of the big picture with ZIRO’s comprehensive analytics and reporting. You’ll have everything you need to know when it comes to user and device usage.

ESCAPE EXCEL HELL
Quit the spreadsheets and start managing phone numbers in seconds with Dial Plan Management from ZIRO. Now you can sit back, automate, and control all your phone numbers and extensions with one hand on your coffee.

CONNECTING IS EASY WITH OUR APIs
Take automation to the next level of effortless with APIs that extend and enhance your unified communications system. Copy, paste, BOOM!

REACH OUT AND WE’RE THERE
Get the most reliable, immediate support in the industry any time, every time. Login to your customer portal or talk to an expert. Either way, we’ve got your back.

Starting price


Alternatives

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ZIRO’s user interface

Ease of use rating:

ZIRO reviews

Overall rating

4.8

/5

13

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.92/10
Rating distribution

5

4

3

2

1

10

3

0

0

0

Pros
“I worked with a dev for a long while and we got along like old pals. The PM on the project was super nice and approachable too.”
DN

Doug N.

Sr Analyst Cloud Strategy

“From start to finish this has been a great experience and continues to be.”
JD

John D.

Telecom Administrator

“Fast, easy to learn, with very few bugs. It was quick to implement, and it is very affordable.”
SH

Steve H.

Unified Communications Administrator II

Cons
“Our business processes are quite complicated, so it's our bad, not the product.”
SL

Sandy L.

UC Architect

“Adding DID to the block, no way to view until the change fails.”
MN

Mike N.

UC Manager

“There were dependancies on this app which broke our app without any error handling and it should not have done that. Like versions of the browsers changed, and broke the app.”
DN

Doug N.

Sr Analyst Cloud Strategy

Who uses ZIRO?

Based on 13 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Food Production
Automotive
Apparel & Fashion
Banking
Others

Use cases

Unified Communications

ZIRO's features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Call center management
Call monitoring
Call recording
Call routing
Call tracking
Chat/Messaging
Customizable reports
Group messaging
Meeting management
Mobile access
Multi-Channel communication
Multi-User collaboration
Reporting & statistics
Single sign on
SMS messaging
SSL security
Third-Party integrations
Video call recording
Video conferencing
Voice mail

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ZIRO support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

In Person
Live Online
Webinars
Documentation
Videos

ZIRO FAQs

Q. Who are the typical users of ZIRO?

ZIRO has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations

These products have better value for money


Q. What languages does ZIRO support?

ZIRO supports the following languages:
English


Q. Does ZIRO offer an API?

Yes, ZIRO has an API available for use.


Q. What level of support does ZIRO offer?

ZIRO offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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