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Sycurio.Voice
PCI compliant payment solutions for contact centers & CRM
Table of Contents
Sycurio.Voice - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: March 2026
Sycurio.Voice overview
What is Sycurio.Voice?
Sycurio helps you to create better PCI DSS compliant customer payment experiences across all your voice & digital channels. Our payment CX drives more secure and faster transactions that reduce your costs, enhance agent and system productivity, while building customer trust and loyalty. Our patented solutions include PCI DSS compliant phone payments using DTMF masking technologies, automated payment links for messaging and chat applications, payment links for social media, and proven payment APIs for AI application & service development.
Sycurio protects and enhances the payments of almost any contact center solution (including CCaaS platforms), CRM & EHR platforms, telephony systems, payment service providers (PSPs) and payment gateways and your internal payments environment. Sycurio also support a robust and flexible set of APIs to add payment capabilities to any application without having to managing the complexity of PCI DSS compliance.
Sycurio.Voice Payment Solutions
Sycurio.Voice is the globally trusted PCI DSS compliance solution which protects and secures your customers’ sensitive card data when making a payment over the phone. It makes paying for goods and services over the phone smooth and secure for both your customers and agents.
• Sycurio.Voice makes it easy to take intuitive PCI DSS compliant payments in your CCaaS platform and CRM system. Every payment, in any channel – voice or digital can now flow seamlessly – creating better customer experiences, productivity improvements, increased security and lower compliance costs.
• Speech recognition extends Sycurio’s secure payment capabilities to callers who are unable or prefer not to enter their card details using their phone keypad. It empowers you to deliver a standout experience for every customer.
• Sycurio’s flexible IVR APIs enable you to easily embed agentless PCI DSS compliant payments into modern payment-enabled Interactive Voice Response (IVR) systems, voice assistants and AI voicebots.
Sycurio.Digital Omnichannel Payment Solutions
Sycurio.Digital enables payments across all digital engagement channels – bringing flexibility, engineered-in PCI DSS compliance and Sycurio’s consistent payment CX. Every payment link is highly configurable and secure. They can be set to expire after a designated number of clicks, by time- or geolocation-specific, and can also be protected by passwords or become inactive after successful payment. Sycurio’s payment API and user interface provides a platform that you can use to build a customer experience that both matches their needs and your goals.
With Sycurio’s comprehensive tools, agents can view and track each link in real time, giving them complete control to initiate further automated processes or engage with customers to encourage them to progress the payment. And, as with all Sycurio payment transactions, the sensitive payment data completely bypasses the agent and your organization’s network, resulting in maximum security and PCI DSS compliance with minimal effort.
Sycurio’s secure payment links have many use-cases, for example; they can be embedded in contact center & CRM platforms, SMS messages, email conversations, chat and messaging applications, social media and social commerce environments, AI driven chat & voicebots, triggered by IVR systems, present alternative payment methods for ecommerce, be included as QR payment codes on printed invoices and point of sale materials. They can also be used by field workforces and remote workers without the required PCI DSS clearance or payment security training.
Key benefits of using Sycurio.Voice
• Gets your payment CX right, every time. Sycurio creates seamless and user-friendly methods to capture secure payment transactions using phone keypads, natural language speech recognition and all browser and application interfaces.
• Creates frictionless, consistent and secure payment experiences across all channels that are simple and intuitive to navigate and manage – simply put, better a payment CX builds trust and loyalty to your brand.
• Balances CX with security. Get the best of both worlds, Sycurio is a longstanding Level 1 PCI Service Provider (and accredited by both Visa & Mastercard) that delivers better ways to enable you to create brilliant payment journeys that plug directly into your existing systems and platforms.
• Easy to deploy and proven PCI DSS compliance solutions for contact centers and software developers. Sycurio minimizes risks of data breach by stopping all sensitive payment data from entering, transiting, and being stored in your call recordings, networks and systems.
• Reduces your information security overhead and significantly lowers time, energy and resources needed to gain and maintain PCI DSS compliance. Sycurio removes networks, systems, software, hardware, contact center platforms (including CCaaS), CRM, EHR, agents, operational teams, and remote/field-based staff from the scope of PCI DSS.
• API driven digital payment links platform empowers your organization to take payments seamlessly in any channel without additional and complex PCI DSS compliance implications.
- AI voicebots and chatbots
- email & SMS
- agent messaging and chat apps
- IVRs and interactive self-service systems
- Face-to-face and live engagement activities
- Ecommerce, web and application services
- Printed literature, invoices and signage
• Moves all your protected payment channels to self-assessed PCI SAQ-A level with Sycurio suppling your PCI Attestation of Compliance (AoC) certificate. Saving you the time, costs and resources required for the annual PCI assessment by an external PCI Qualified Security Assessor (QSA).
• Voice payments benefit from Sycurio’s patented data capture method using DTMF masking technology.
• Can be integrated with all major CCaaS and CRM systems including: Amazon Connect Cloud Contact Center, Genesys Cloud Contact Center, Avaya Experience Platform (EXP) and Avaya Cloud Offering (ACO), NICE CXone CXi Platform, Talkdesk Cloud Call Center, Mitel MiContact center, Cisco Cloud Contact Center, Epic EHR, Salesforce, Microsoft Dynamics, HubSpot, SAP Sales Cloud, Oracle NetSuite, Freshworks, Pipedrive, SugarCRM …
• Sycurio supports almost any payment service provider (PSP) or payment gateway and integrates seamlessly into existing financial systems.
• Our payment technologies integrate with all your finance systems and payment processes, so you’ll see no difference in your data, payment flows or reporting tools.
• Friendly industry leading support and experienced professional services teams to help and guide you through your payment environment transition.
• Sycurio is your payment security partner. We are here to protect your brand, reputation and your customers 24/7/365.
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Sycurio.Voice reviews
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Sycurio.Voice's features
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Sycurio.Voice integrations (3)
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Sycurio.Voice support options
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Sycurio.Voice FAQs
Sycurio.Voice has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
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Q. What languages does Sycurio.Voice support?
Sycurio.Voice supports the following languages:
English
Q. Does Sycurio.Voice offer an API?
Yes, Sycurio.Voice has an API available for use.
Q. What level of support does Sycurio.Voice offer?
Sycurio.Voice offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat






