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Tangoe TEM Logo

Telecom expense management, consulting & support

Table of Contents

Tangoe TEM - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Tangoe TEM overview

What is Tangoe TEM?

Tangoe Telecom Expense Management software provides procurement management, best-in-class contract sourcing, asset expenses management, consulting, and more. With the aim of improving operational and expense costs, Tangoe TEM boasts a range of features and support to aid businesses with their expense management and provide one central solution for supporting any expense, asset or usage type.

The tools within Tangoe TEM help users to reduce business costs, control delivery costs, create savings opportunities and business processes, reach service level agreements, audit and validate assets, implement governance, and enable business awareness and analysis. With strategic consulting, Tangoe TEM gives users advice on how to optimize expenses, align rates with market conditions, migrate appropriate liability models, and more.

With the aim of minimizing and streamlining costs, Tangoe TEM’s expense management features provide the tools to process invoices, validate audits, resolve disputes, optimize, and manage contracts and payments. Business users can manage their finances with cost and performance tracking, budgeting, forecasting and service level management. Tangoe TEM provides a usage management feature to identify overspending and align budgets, as well as procurement tools to carry out and streamline ordering and fulfillment.

Key benefits of using Tangoe TEM

  • Global IT Expense Management (ITEM) solution to provide complete visibility into all IT spend.

  • Implement Tangoe TEM’s best-in-class practices when creating contracts.

  • Build a catalog of both fixed or mobile services to gain visibility and insight.

  • Reduce asset expenses by minimizing mobile and fixed total cost of ownership.

  • Benefit from Tangoe TEM’s consulting & support on a range of subjects relating to telecom expense management.
  • Starting price

    1 /
    per year

    Alternatives

    with better value for money

    Tangoe TEM’s user interface

    Ease of use rating:

    Tangoe TEM reviews

    Overall rating

    3.5

    /5

    13

    Positive reviews

    46

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5.33/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    3

    4

    3

    0

    Pros
    “Tangoe Software is very easy to use, excellent to help with the auditing process.”
    JC

    Jennifer C.

    Telecom Billing

    “I have been very satisfied with the relationship and the value we have received related to the cost.”
    JM

    John M.

    Finance Director

    “We used to love this service when we had Asentinel but service has gone down since Tangoe took over. That being said, their interface is great and the website is really easy to use.”

    Verified reviewer

    Anonymity request

    Cons
    “They have made several mistakes on our accounts - from ordering wrong phones, ordering multiple phones, and even creating new accounts we didn't have line of sight to that put us into collections.”

    Verified reviewer

    Anonymity request

    “Bots in bugs, and no alerts when activities fail.”
    CN

    Crystal N.

    Sr. Business Systems Analyst

    “Responding to tickets can take a lot of time on their end. Not all of their employees seem to be trained the same and this has caused multiple mistakes on our account.”

    Verified reviewer

    Anonymity request

    Who uses Tangoe TEM?

    Based on 13 verified user reviews.

    Company size

    Midsize Businesses

    Enterprises

    Small Businesses

    Top industries

    Hospital & Health Care
    Computer Software
    Construction
    Consumer Goods
    Others

    Use cases

    Telecom Expense Management
    Wireless Expense Management

    Tangoe TEM's key features

    Most critical features, based on insights from Tangoe TEM users:

    Multiple payment options
    Customization
    Move/Add/Change options
    IRS Compliance
    Budgeting/Forecasting
    Split billing

    All Tangoe TEM features

    Features rating:

    Financial management
    Contract/License management
    Access controls/permissions
    Fixed line compatibility
    Help desk management
    Historical reporting
    Internal Cost Allocation
    Inventory management
    Inventory optimization
    Inventory tracking
    Invoice management
    Invoice processing
    Mobile line compatibility
    Order management
    Procurement management
    Reporting & statistics
    Scheduled/Automated reports
    Supports WiFi Hotspots
    Third-Party integrations
    Trouble Ticketing
    Usage tracking/analytics
    Activity dashboard
    Activity tracking
    Alerts/Notifications
    Asset lifecycle management
    Asset tracking
    Audit management
    Benchmarking
    Billing & invoicing
    Billing for data
    Billing for voice
    Call monitoring
    Chargeback tracking
    Compliance management
    Contract negotiation
    Cost analysis
    Cost tracking
    Customizable reports
    Discount management
    Expense tracking

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    Tangoe TEM pricing

    Value for money rating:

    Starting from

    1

    Per year

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Tangoe TEM price and value

    Value for money rating:

    To see what individual users think of Tangoe TEM's price and value, check out the review snippets below.

    “Tangoe Software is very easy to use, excellent to help with the auditing process.”
    JC

    Jennifer C.

    Telecom Billing

    “I have been very satisfied with the relationship and the value we have received related to the cost.”
    JM

    John M.

    Finance Director

    Tangoe TEM integrations (2)

    Tangoe TEM support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    In Person
    Documentation
    Live Online
    Webinars

    Tangoe TEM FAQs

    Q. Who are the typical users of Tangoe TEM?

    Tangoe TEM has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does Tangoe TEM support?

    Tangoe TEM supports the following languages:
    English


    Q. Does Tangoe TEM support mobile devices?

    Tangoe TEM supports the following devices:
    Android, iPad, iPhone


    Q. Does Tangoe TEM offer an API?

    No, Tangoe TEM does not have an API available.


    Q. What level of support does Tangoe TEM offer?

    Tangoe TEM offers the following support options:
    24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base

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