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Google Voice vs CallHippo Comparison (2026)

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Google Voice logo

Google Voice

CallHippo logo

CallHippo

Overview

Google Voice is a <b>phone system</b> and <b>call management</b> software that integrates with your Gmail account and allows you to send voicemails to landlines, mobile and electronic numbers at a click. Google Voice is low cost and converts SMS to email as well as call logging and call screening.

CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

10

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

19

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

727

5

4

3

2

1

471

199

44

7

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.4

695

5

4

3

2

1

450

160

35

11

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

Pros

“Being able to check messages, make calls, and access voicemail from different devices gives it a level of flexibility that I appreciate.”
RG

Rashad G.

Geomechanicist

“google voice also allows you to get verification texts as well as regular texts and sms messages.”
Verified reviewer profile picture

Marcus B.

owner

“Google Voice, through their HIPAA compliant option, provides a simple, low cost option for a secure voicemail/phone service.”
SG

Shea G.

Counselor

Pros

“I liked that the calling dashboard is clean, and features like call recording, call logs, and team management make it easier to track customer conversations.”
YK

Yamini K.

Business Development and GTM

“The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere.”
SS

Sandeep S.

Sr Manager

“It is a helpful tool for managing business calls, tracking conversations, and supporting team communication.”
YK

Yamini K.

Business Development and GTM

Cons

“You have to open up contacts to change contact information, you can't just change it in google voice, so if you mistype something, it's stuck like that only if you open contacts.”
Verified reviewer profile picture

Stefan V.

Psychotherapist

“Google Voice seemed to lack some background options that other similar VoIP services have.”
PK

Paul K.

President

“Also, links sometimes don't get sent.”
Verified reviewer profile picture

Stefan V.

Psychotherapist

Cons

“What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner.”
SD

Stephen D.

Consultant

“The ability to use normal Gmail has been removed which i don't like ,Gmail integration was removed and occasional call quality issues during peak hours.”
Verified reviewer profile picture

Mohammad I.

Information Security Analyst

“At times, call quality may depend heavily on internet connectivity, so a weak connection can affect the experience.”
YK

Yamini K.

Business Development and GTM

  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features12
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Management
  • Customizable Reports
  • Dashboard
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Manual Dialer
  • Multi-Channel Communication
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Phone Key Input
  • Predictive Dialer
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Status Tracking
  • Text to Speech
  • Third-Party Integrations
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Total features49
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Collaboration Tools
  • Computer Telephony Integration
  • Contact Management
  • Customizable Reports
  • Dashboard
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Manual Dialer
  • Multi-Channel Communication
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Phone Key Input
  • Predictive Dialer
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Status Tracking
  • Text to Speech
  • Third-Party Integrations
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations1
  • Airtable
  • Constant Contact
  • Dynamics 365
  • Freshdesk
  • Freshservice
  • Front
  • Google Meet
  • Gorgias
  • Greenhouse
  • HappyFox Help Desk
  • Outreach
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • TalentLyft
  • Typeform
  • Zapier
  • Zendesk Suite
  • Zoho CRM Plus
  • noCRM
  • Total integrations20
  • Airtable
  • Constant Contact
  • Dynamics 365
  • Freshdesk
  • Freshservice
  • Front
  • Google Meet
  • Gorgias
  • Greenhouse
  • HappyFox Help Desk
  • Outreach
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • TalentLyft
  • Typeform
  • Zapier
  • Zendesk Suite
  • Zoho CRM Plus
  • noCRM

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