CallHippo Alternatives &amp; Competitors

(484)

Top features

Chat/Messaging
5.0
Call Conferencing
5.0
Video Conferencing
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$15

Value for money

4.3

0.2

4.1

What users say about Dialpad's value for money

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

Dialpad offers a number of comprehensive features that will suit most growing businesses needs, most important of which is the ability to take work calls from a personal cellphone.

DC

Darien C.

Categories in common

Features

Total

39

124

48

features in common

39

features in common

Five9 user ratings

Functionality

4.1

(442)

Top features

VoIP Connection
5.0
Negative Feedback Management
5.0
Social Media Integration
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Value for money

4.0

0.1

4.1

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.

BG

Bernard G.

It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.

CM

Christopher M.

Categories in common

Features

Total

35

79

48

features in common

35

features in common

RingCentral MVP user ratings

Functionality

(1K)

Top features

Virtual Call Center
5.0
Multi-Channel Communication
5.0
Event Triggered Actions
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Value for money

4.0

0.1

4.1

What users say about RingCentral MVP's value for money

I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.

SB

Shawn B.

That's been my experience lately, which can be a pain if I inadvertently forget to open the application when I'm supposed to be called.

SL

Sho L.

Categories in common

Features

Total

43

154

48

features in common

43

features in common

Genesys Cloud CX user ratings

Functionality

(178)

Top features

IVR/Voice Recognition
5.0
Quality Management
5.0
Third Party Integrations
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$75/month

Value for money

4.1

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.

AR

Verified reviewer

As in our Customer Service Center the biggest volume of users are the agents, the ease of use and friendly interface are one of the most important things for us.

MB

Martin B.

Categories in common

Features

Total

33

82

48

features in common

33

features in common

Twilio user ratings

Functionality

4.6

(397)

Top features

Workflow Management
5.0
SIP Trunking
5.0
Reporting & Statistics
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$0.01

Value for money

4.3

0.2

4.1

What users say about Twilio's value for money

Fantastic service for the money they ask. Twilio is a wonderful tool for building an infrastructure for making phone calls and sending SMS messages.

AR

Verified reviewer

Some of the support team at Twilio is okay. Some of them are the worst: Rude, unhelpful and stubborn and zero knowledge about their product and the industry they are part of.

OM

Or M.

Categories in common

Features

Total

41

87

48

features in common

41

features in common

Ringover user ratings

Functionality

4.5

(207)

Top features

Call Center Management
5.0
Queue Management
5.0
Automated Routing
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$19/month

Value for money

4.4

0.3

4.1

What users say about Ringover's value for money

Integration with salesforce is good, overall quality of calls are good. There are some nifty features like note-taking and more.

WH

Will H.

For now, the solution for me. Thank you to Ringover for listening to me and providing a solution.

ER

Esther R.

Categories in common

Features

Total

42

98

48

features in common

42

features in common

Aircall user ratings

Functionality

4.1

(349)

Top features

Employee Activity Monitoring
5.0
Time Zone Tracking
5.0
Real Time Monitoring
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$40/month

Value for money

4.1

What users say about Aircall's value for money

This has interrupted service and effected customer service provided. I have received a response from the aircall team as they are aware the software does not work well with bluetooth devices.

RP

Ria P.

The support team and account managers are more than happy to do anything to make using the software an easy and somewhat enjoyable experience. The power dallier feature is by far the best component.

JB

Jonathon B.

Categories in common

Features

Total

41

114

48

features in common

41

features in common

wolkvox user ratings

Functionality

(70)

Top features

Call Logging
5.0
Call Routing
5.0
VoIP Connection
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Value for money

4.7

0.6

4.1

What users say about wolkvox's value for money

The product is a great promise, we need to work around to make it fully work.

YM

Yanina M.

Easy of use, comprehensive, lot of tutorials on Youtube.

AF

Adrian F.

Categories in common

Features

Total

40

128

48

features in common

40

features in common

NICE CXone user ratings

Functionality

4.1

(539)

Top features

CRM
5.0
Voice Mail
5.0
Real Time Reporting
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$100/month

Value for money

4.0

0.1

4.1

What users say about NICE CXone's value for money

This is perfect solution and plugs in perfectly with other NICE products like IEX, QR WFM, etc. Its so much easy for the dev team to configure, integrate and customize the user experience.

rakesh m.

The connection problems and calls not being connected with MaxAgent and being listed as "Refused" when it was not a lack of answering that caused it.

JW

Justin W.

Categories in common

Features

Total

27

67

48

features in common

27

features in common

CallRail user ratings

Functionality

4.4

(161)

Top features

Lead Management
5.0
Source Tracking
5.0
Lead Segmentation
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$45/month

Value for money

4.4

0.3

4.1

What users say about CallRail's value for money

It is excellent for capturing calls related to the specific campaign so we can evaluate its effectiveness and quality of leads it sent our way.

AR

Verified reviewer

I hope they upgrade and it turns out to be amazing. I'm willing to give them a chance to prove themselves.

Trezelle M.

Categories in common

Features

Total

37

184

48

features in common

37

features in common

Zendesk Suite user ratings

Functionality

4.4

(3.5K)

Top features

Audit Trail
5.0
Real Time Data
5.0
Customer Complaint Tracking
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$49/month

Value for money

4.2

0.1

4.1

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

LR

Laura R.

Categories in common

Features

Total

40

107

48

features in common

40

features in common

RingCentral Contact Center user ratings

Functionality

(177)

Top features

Call Monitoring
5.0
Reporting/Analytics
5.0
Progressive Dialer
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Value for money

4.0

0.1

4.1

What users say about RingCentral Contact Center's value for money

We use this program 2-3 a week and the quality is good. When we have issues we are easily able to contact support team and they are friendly and helpful with an issues that arise.

EM

Ericka M.

Our sales team switched from Google Voice a few weeks ago to RingCentral and it's amazing. It has a clean useful interface on the web version that I use.

EK

Eric K.

Categories in common

Features

Total

37

85

48

features in common

37

features in common

Kixie PowerCall user ratings

Functionality

(271)

Top features

Process/Workflow Automation
5.0
Interaction Tracking
5.0
Performance Management
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$29/month

Value for money

4.6

0.5

4.1

What users say about Kixie PowerCall's value for money

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

AH

Andrew H.

From sales and customer service they have all been super helpful and great to work with.

WO

Wes O.

Categories in common

Features

Total

46

133

48

features in common

46

features in common

CloudTalk user ratings

Functionality

(258)

Top features

Call Tracking
5.0
Recording
5.0
Real Time Reporting
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$25/month

Value for money

4.2

0.1

4.1

What users say about CloudTalk's value for money

Great call quality both sound and video, great support. Perfect integration with HubSpot so we are able to keep track of all the calls and engagement.

AR

Verified reviewer

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Categories in common

Features

Total

36

82

48

features in common

36

features in common

ZIWO user ratings

Functionality

4.6

(64)

Top features

Multi-Channel Communication
5.0
On-Demand Recording
5.0
IVR/Voice Recognition
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$40/month

Value for money

4.6

0.5

4.1

What users say about ZIWO's value for money

All in all, we enjoyed the service, the customer service and the team assistance on us has been superb.

JO

Janine O.

I have been working on ziwo for almost 10 months now, i like its features! very helpful for multitaskers! call clarity 10/10 easy dialer for international and local calls.

ha

hafsa a.

Categories in common

Features

Total

41

123

48

features in common

41

features in common

CallTrackingMetrics user ratings

Functionality

4.6

(104)

Top features

Recording
5.0
Call Tagging
5.0
VoIP Connection
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$39/month

Value for money

4.5

0.4

4.1

What users say about CallTrackingMetrics' value for money

They also follow-up to ensure everything is still going well with the issue/update. CTM works great for our clients, and its great to know the Customer Service is there to support us when we need it.

MG

Molly G.

Call Tracking Metrics has amazing reporting dashboards and is extremely customizable, yet super user-friendly.

AF

Andy F.

Categories in common

Features

Total

32

60

48

features in common

32

features in common

XCALLY user ratings

Functionality

(101)

Top features

IVR/Voice Recognition
5.0
VoIP Connection
5.0
Campaign Management
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Value for money

4.7

0.6

4.1

What users say about XCALLY's value for money

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.

Fabricio G.

Xcally is very scalable offering the perfect out of box solution for small companies and very accommodating for all it's growth needs.

MM

Matovu M.

Categories in common

Features

Total

34

69

48

features in common

34

features in common

Exotel user ratings

Functionality

4.0

(66)

Top features

API
5.0
Queue Management
5.0
IVR/Voice Recognition
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$200

Value for money

4.2

0.1

4.1

What users say about Exotel's value for money

Their marketplace is the best thing that i used with the software everything is pre-default and its great along with easy to use. Just like plug and play services.

Tapesh b.

Ease of Use is awesome, i didn't need anyone's help to create and customize the product. Most of the features expected from the telephony company is present and with such ease of using it.

MF

Mohamed F.

Categories in common

Features

Total

38

72

48

features in common

38

features in common

AVOXI user ratings

Functionality

(51)

Top features

VoIP Connection
5.0
Real Time Data
5.0
CRM
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$19.99

Value for money

4.6

0.5

4.1

What users say about AVOXI's value for money

Avoxi has been easy and very professional to work with, the products are great and customer service is top notch. They follow up and are responsive without being intrusive.

AO

Andrew O.

The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good.

CG

Capucine G.

Categories in common

Features

Total

37

106

48

features in common

37

features in common

Ameyo user ratings

Functionality

4.0

(93)

Top features

SMS Messaging
5.0
Real Time Notifications
5.0
Contact Database
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Value for money

3.9

0.2

4.1

What users say about Ameyo's value for money

At BRIPL we have had the pleasure to use the system for about 2 years now. It is a very effective solution that helps our agents.

SI

Shridhar I.

We have some problems on our front-end. Some buttons doesn't work and there is some spelling mistake.

BB

Bayarbaatar B.

Categories in common

Features

Total

31

78

48

features in common

31

features in common

JustCall user ratings

Functionality

4.0

(112)

Top features

Reporting & Statistics
5.0
Predictive Dialer
5.0
Knowledge Base Management
5.0

CallHippo user ratings

Functionality

Top features

Queue Management
5.0
Agent Interface
5.0
Knowledge Base Management
5.0

Pricing

Starting from

$30/month

Value for money

4.2

0.1

4.1

What users say about JustCall's value for money