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CallHippo vs VoIP.ms Comparison (2026)

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CallHippo

VoIP.ms logo

VoIP.ms

Overview

CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1.1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

694

5

4

3

2

1

449

160

35

11

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

4.8

698

5

4

3

2

1

571

107

14

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“I liked that the calling dashboard is clean, and features like call recording, call logs, and team management make it easier to track customer conversations.”
YK

Yamini K.

Business Development and GTM

“The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere.”
SS

Sandeep S.

Sr Manager

“It is a helpful tool for managing business calls, tracking conversations, and supporting team communication.”
YK

Yamini K.

Business Development and GTM

Pros

“The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications.”
RZ

Roberto Z.

SEO

“Additionally, the ability to customize call routing and integrate with other systems is a huge advantage.”
RZ

Roberto Z.

SEO

“The call quality was fine but we have to press the Flash button to get a dial tone.”
ND

Nicholas D.

President

Cons

“What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner.”
SD

Stephen D.

Consultant

“The ability to use normal Gmail has been removed which i don't like ,Gmail integration was removed and occasional call quality issues during peak hours.”
Verified reviewer profile picture

Mohammad I.

Information Security Analyst

“At times, call quality may depend heavily on internet connectivity, so a weak connection can affect the experience.”
YK

Yamini K.

Business Development and GTM

Cons

“Used VoIP.ms back then, even stuck with them through the DDoS attacks that took them down for weeks and cost me a lot of money.”
Verified reviewer profile picture

Caleb B.

Founder

“Found out when calls started failing on a Saturday.”
Verified reviewer profile picture

Caleb B.

Founder

“Some of the calling rates to europe are not great.”
kg

kevin g.

Owner

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features49
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customizable Reports
  • Dashboard
  • Employee Directory
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Live Chat
  • Manual Dialer
  • Multi-Channel Communication
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Status Tracking
  • Text to Speech
  • Third-Party Integrations
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agent Interface
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • Customizable Reports
  • Dashboard
  • Employee Directory
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Live Chat
  • Manual Dialer
  • Multi-Channel Communication
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Status Tracking
  • Text to Speech
  • Third-Party Integrations
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations20
  • Airtable
  • Constant Contact
  • Dynamics 365
  • Freshdesk
  • Freshservice
  • Front
  • Gorgias
  • Greenhouse
  • HappyFox Help Desk
  • Outreach
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • TalentLyft
  • Typeform
  • Zapier
  • Zendesk Suite
  • Zoho CRM Plus
  • noCRM
  • Total integrationsN/A
  • Airtable
  • Constant Contact
  • Dynamics 365
  • Freshdesk
  • Freshservice
  • Front
  • Gorgias
  • Greenhouse
  • HappyFox Help Desk
  • Outreach
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • TalentLyft
  • Typeform
  • Zapier
  • Zendesk Suite
  • Zoho CRM Plus
  • noCRM

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