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Webex Suite vs Zoom Workplace Comparison (2026)

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Microsoft Teams

4.5

Google Workspace

4.7

Good recommendations?

Webex Suite

Zoom Workplace

Overview

Webex Suite is a cloud-based collaboration platform consolidating meetings, messaging, calling, polling, webinars, events, and video.

Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

14.5

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

14.99

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

7.4K

2.5K

681

103

Value for money

Ease of use

Features

Customer support

70%

would recommend this app

4.6

14.6K

10K

3.9K

544

Value for money

Ease of use

Features

Customer support

84%

would recommend this app

Pros

“It has the standard features as any regular business landline phone that utilizes call hold, call transfer, and call forwarding as well as voicemail.”

Brian T.

Teacher

“Webex Suite provides a strong set of tools for meetings, messaging, calling, and collaboration in one platform.”

Anish C.

Software Engineer

“The best feature has to be the ability to communicate with minimal drop offs virtually over the internet, something that has been an issue with other softwares.”

Arpit K.

Project Engineer

Pros

“Like the multiple screens and screen sharing where you can follow the whole PowerPoint and the best part is that you can save whole meeting and go through it again if you have missed a point.”

Purvi B.

Pharmacy technician

“The software's flexible design and meeting management tools make group sessions highly informative, ensuring all participants seamlessly receive and organize key information.”

Joao g.

Recepcionist

“The virtual background feature and screen sharing tools made meetings more professional and efficient. Although the free version has some limitations, I think the paid version offers good value for professional use, and I would recommend Zoom Workplace to anyone looking for a reliable video conferencing platform.”

Pietroluigi O.

Sales Consultant

Cons

“Additionally, the user interface feels slightly corporate and complex, requiring a short learning curve for external clients who do not use it daily.”

Leidymar M.

Social Media

“The interface can feel a bit cluttered at times, and some features take a few clicks to find.”

Kian W.

Support Engineer

“I appreciate that you have the option to use this tool without paying for it, if a meeting organizer sends you the link. Despite this, I do not like that the link to use a web browser is somewhat hidden/obscured, and that if you opt to install the temporary program, it can be difficult to fully remove from your (Windows) system.”

Colter W.

Developer

Cons

“The platform can be quite heavy on mobile data consumption. When I am conducting field research away from the university Wi-Fi, using Zoom for long meetings drains my mobile data plan very quickly.”

ADEGOKE V.

Research Assistant

“Zoom quite often has issues with cancelling or scheduling meetings if the app version falls two or three versions behind the latest version which can cause issues in a work environment if the app is not frequently updated.”

Clyde W.

System Administrator

“The free tier time limit can be frustrating if you're doing longer calls, and the desktop app can be resource-heavy and slows down my laptop”

Ellie S.

Founder and Lead Marketer