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Webex Suite vs Microsoft Teams Comparison (2026)

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4.6

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4.7

Good recommendations?

Webex Suite

Microsoft Teams

Overview

Webex Suite is a cloud-based collaboration platform consolidating meetings, messaging, calling, polling, webinars, events, and video.

Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

14.5

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

8.4K

4.4K

2.9K

799

127

Value for money

Ease of use

Features

Customer support

69%

would recommend this app

4.5

11.1K

6.5K

3.5K

867

156

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

Pros

“It has the standard features as any regular business landline phone that utilizes call hold, call transfer, and call forwarding as well as voicemail.”

Brian T.

Teacher

“Webex Suite provides a strong set of tools for meetings, messaging, calling, and collaboration in one platform.”

Anish C.

Software Engineer

“The best feature has to be the ability to communicate with minimal drop offs virtually over the internet, something that has been an issue with other softwares.”

Arpit K.

Project Engineer

Pros

“The video conferencing functionality is reliable and includes useful features such as screen sharing, meeting recordings, live captions, and background effects.”

Ashley G.

HR Manager

“Its tight connection with Microsoft 365 makes collaboration feel natural — documents open instantly, multiple people can edit at once, and everything stays synced across Outlook, OneDrive, and SharePoint.”

Keely F.

Patient Care Coordinator

“Overall, Microsoft Teams remains an effective and versatile collaboration tool that enhances communication, teamwork, and operational efficiency. When combined with complementary project management applications, it can provide an even more comprehensive solution for managing projects and supporting organizational success.”

Cyrene J.

Property Administrator

Cons

“Additionally, the user interface feels slightly corporate and complex, requiring a short learning curve for external clients who do not use it daily.”

Leidymar M.

Social Media

“The interface can feel a bit cluttered at times, and some features take a few clicks to find.”

Kian W.

Support Engineer

“I appreciate that you have the option to use this tool without paying for it, if a meeting organizer sends you the link. Despite this, I do not like that the link to use a web browser is somewhat hidden/obscured, and that if you opt to install the temporary program, it can be difficult to fully remove from your (Windows) system.”

Colter W.

Developer

Cons

When I have set up Teams meetings via teams (instead of via Outlook) there is a glitch that occurs - the meeting reminder that I set automatically changes to “no reminder” after I create the meeting so meeting attendees do not receive a 15 reminder before the meeting starts.

Kari J.

Internal Auditor

“Teams can be hard to navigate around to find niche settings or features, including uploaded files - without a preview feature, or a decent filter, it can be easy to lose track of spreadsheets, documents, and images. When there is a lot of communication going on, it can get messy.”

Maria P.

Accessories Designer

“In some cases, too many clicks are required to get to what I need; for example, getting to chats and files. When you are also working in multiple teams it can be quite overwhelming with the notifications, and it would be nice to have more control to lend what is most important.”

Luis V.

Account Executive